English 
A
Rating: 5 out of 5
No false notes. Perfect.
Translated reviews
Customer reviews of Maison Agour
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 977 published reviews
Summary of reviews
Maison Agour consistently receives praise for the quality and flavor of its cheeses and pâtés, with many mentions of excellent, flavorful products and well-packaged items that stay cold during transit. Customers highlight careful packaging, vacuum sealing, and cool packs that keep products in good condition, along with fast and reliable delivery when timing is right. The store earns positive notes for responsive service and smooth order handling, including quick replacements and helpful support in case of issues. Overall, the experience is described as dependable, with repeatedly strong product quality and secure, effective packaging that preserves freshness during delivery.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Quality product, impeccable delivery. I recommend.
Translated reviews
A
Rating: 5 out of 5
very good, very good product
Translated reviews
A
Rating: 3 out of 5
no problem with the quality of your products except the delivery which did not take place at my home but at a relay point with an email message that I was absent while I was there, bad faith of the delivery person
Translated reviews
Response from Maison Agour
Hello, We sincerely apologize for this incident; we understand your legitimate disappointment! Unfortunately, this is an issue beyond our control and due to the TNT carrier. Despite all the care and heart we put into the development of our products, we are forced to outsource delivery. Your case is far from isolated. Indeed, some delivery people prefer to drop off several packages at a single relay point rather than go to each person's home. Although this technique is formally prohibited by TNT, some drivers unfortunately take this liberty. We hope that the products have given you complete satisfaction, Hoping you will count among our loyal customers, Vincent
A
Rating: 5 out of 5
Products of very high quality. Especially the cheese. Satisfactory delivery, well packaged. Very happy.
Translated reviews
A
Rating: 5 out of 5
Serious company that deserves attention. The products are excellent and there is nothing to complain about, both in terms of taste, freshness, packaging conditions for shipping, and delivery. I willingly give the maximum!!
Translated reviews
A
Rating: 2 out of 5
It's a shame that the delivery conditions are not respected; we pay for home delivery, but the package is not presented to its recipient and delivered directly to a relay point.
Translated reviews
Response from Maison Agour
Hello, We sincerely apologize for this incident; we understand your legitimate disappointment! Unfortunately, this is an issue beyond our control and due to the TNT carrier. Despite all the care and heart we put into the development of our products, we are forced to outsource delivery. Your case is far from isolated. Indeed, some delivery people prefer to drop off several packages at a single relay point rather than go to each person's home. Although this technique is formally prohibited by TNT, some drivers unfortunately take this liberty. We hope that the products have given you complete satisfaction, Hoping you will count among our loyal customers, Vincent
A
Rating: 5 out of 5
0 : site/delivery/perfect delay
Translated reviews
A
Rating: 3 out of 5
1 : I give an average rating because I received a different gourmet basket than the one I ordered.
Translated reviews
Response from Maison Agour
2 : Thank you for your message. We completely understand your legitimate reaction. We will contact you by phone to see what happened. I hope, however, that the products inside the box were enjoyed by those who had the chance to taste them! Best regards, Vincent
A
Rating: 5 out of 5
3 : Well done and practical
Translated reviews
A
Rating: 5 out of 5
5 : Hummmm local products and it also reminds me of memories my dad was from St Pe de Bigorre ️
Translated reviews
A
Rating: 5 out of 5
6 : Excellent
Translated reviews
A
Rating: 5 out of 5
7 : Everything was perfect, the delivery, the packaging, the products,
Translated reviews
A
Rating: 5 out of 5
8 : I regularly order AGOUR cheeses. Always satisfied with the products, with the delivery. In short, to recommend.
Translated reviews
A
Rating: 5 out of 5
9 : good products to recommend
Translated reviews
A
Rating: 5 out of 5
10 : Very pleasant, the products are well highlighted, I have been ordering for years, never disappointed
Translated reviews
A
Rating: 5 out of 5
11 : very fast delivery thank you
Translated reviews
A
Rating: 5 out of 5
12 : very good
Translated reviews
A
Rating: 5 out of 5
13 : In wanting to be curious, I discovered a very well-made site, appetizing products, so I ordered. New surprise, the shipping is extremely fast. For us who live at the other end of France and in the countryside, we received everything in 24 hours in perfect packaging.
Translated reviews
A
Rating: 5 out of 5
14 : The order arrived in two days, which is very good. The only downside is that the shipping costs are high, which diminishes the interest of buying directly like this. I would need to share with other people, but it's complicated.
Translated reviews
A
Rating: 5 out of 5
15 : Very good products
Translated reviews
A
Rating: 5 out of 5
16 : Very good site, fast delivery, the only downside is the shipping costs, that's why I don't order often
Translated reviews
A
Rating: 5 out of 5
17 : Very fast shipping and delicious products.
Translated reviews
A
Rating: 5 out of 5
18 : Readable and pleasant site. Impeccable and fast delivery. High-quality products. An address I recommend.
Translated reviews
A
Rating: 5 out of 5
19 : Nothing to report;;
Translated reviews
A
Rating: 3 out of 5
20 : The products are of quality; however, I am extremely dissatisfied with the delivery. I was directed to a relay that does not have my order. No information from the carrier; Ultimately, the day after tomorrow, it was the contact from Agour who informed me of another address where to pick up my package. Of course, the products (the cheeses) suffered from this delay. I will not repeat the experience.
Translated reviews
Response from Maison Agour
21 : Hello, We sincerely apologize for this incident; we understand your legitimate disappointment! Unfortunately, this is a problem beyond our control and due to the carrier TNT. Despite all the care and heart we put into the development of our products, we are forced to outsource delivery. We are pleased to read that the products have given you complete satisfaction, We will contact you again to offer you compensation. Hoping you will count among our loyal customers, Vincent
A
Rating: 5 out of 5
22 : Nothing to report, finally just positive.
Translated reviews
A
Rating: 5 out of 5
23 : good presentation and detailed description of your products it makes you want, excellent quality products a plus for your rosette (the best I have tasted so far, same for the sheep cheeses) fast delivery, well-packaged parcel what more can I say
Translated reviews
A
Rating: 5 out of 5
25 : fast and efficient
Translated reviews
A
Rating: 5 out of 5
26 : Great site, easy to order, impeccable delivery and very good and even delicious products. I have already recommended this address to my contacts. I remain a very convinced loyal customer.
Translated reviews
A
Rating: 5 out of 5
27 : Good value for money. Fast delivery. Quality ham.
Translated reviews
A
Rating: 5 out of 5
28 : Good
Translated reviews
A
Rating: 5 out of 5
30 : Very fast delivery, excellent ham
Translated reviews
A
Rating: 5 out of 5
31 : Nothing to report. Everything is perfect
Translated reviews
A
Rating: 5 out of 5
32 : fast shipping, excellent cheeses, only regret: the shipping costs, which make me hesitate to place an order
Translated reviews
A
Rating: 5 out of 5
33 : Very good site.
Translated reviews
A
Rating: 5 out of 5
34 : Very fast delivery with high quality products
Translated reviews
A
Rating: 5 out of 5
35 : Navigation on the site very good quality products excellent and delivery time respected
Translated reviews
A
Rating: 5 out of 5
36 : Very very satisfied with my order. Super fast delivery. Thank you very much.
Translated reviews
A
Rating: 5 out of 5
37 : Perfect
Translated reviews