English 
B
Rating: 5 out of 5
Thank you very much for sending me a new one. Perfectly packaged and in perfect condition
Translated reviews
Customer reviews of Maison Agour
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 977 published reviews
Summary of reviews
Maison Agour consistently receives praise for the quality and flavor of its cheeses and pâtés, with many mentions of excellent, flavorful products and well-packaged items that stay cold during transit. Customers highlight careful packaging, vacuum sealing, and cool packs that keep products in good condition, along with fast and reliable delivery when timing is right. The store earns positive notes for responsive service and smooth order handling, including quick replacements and helpful support in case of issues. Overall, the experience is described as dependable, with repeatedly strong product quality and secure, effective packaging that preserves freshness during delivery.
Reviews 2, 4 and 5 stars
Reset filtersG
Rating: 5 out of 5
Super product and excellent
Translated reviews
T
Rating: 5 out of 5
I love
Translated reviews
A
Rating: 5 out of 5
The carrier is not at the height of your house, but since I make allowances, and I love your products, I give you 5 stars
Translated reviews
É
Rating: 5 out of 5
excellent products great quality to redo
Translated reviews
A
Rating: 5 out of 5
Very good products, very satisfied to renew
Translated reviews
J
Rating: 5 out of 5
Perfect as usual!
Translated reviews
H
Rating: 4 out of 5
very satisfied
Translated reviews
L
Rating: 5 out of 5
Very satisfied with the handling of the order and the quality of the cheeses received.
Translated reviews
H
Rating: 5 out of 5
Very quickly and good wine
Translated reviews
A
Rating: 5 out of 5
Perfect
Translated reviews
E
Rating: 5 out of 5
Great! This cheese is delicious. LARGELY STARTED..SEE YOU SOON.
Translated reviews
J
Rating: 5 out of 5
Good delivery Good packaging
Translated reviews
B
Rating: 5 out of 5
Delivery as agreed and of course the quality of the products.
Translated reviews
D
Rating: 5 out of 5
Always perfect. Fresh products, well packaged. Fast delivery.
Translated reviews
C
Rating: 5 out of 5
very good products
Translated reviews
L
Rating: 5 out of 5
Still very satisfied with my order: excellent goat cheese and delivery always so fast and in perfect condition.
Translated reviews
É
Rating: 5 out of 5
Hello, fast delivery respected, products always top-notch, everything is fine, I recommend. Thank you.
Translated reviews
P
Rating: 5 out of 5
Very good products, and very important responsive company in case of delivery error products. Well done
Translated reviews
P
Rating: 5 out of 5
Easy order and excellent products
Translated reviews
J
Rating: 5 out of 5
-
Translated reviews
A
Rating: 5 out of 5
Top thank you!
Translated reviews
L
Rating: 5 out of 5
Super. What great compliments. Already for the orders, a perfect follow-up, reactive and extremely fast. And for the quality of the cheeses. For my daughter's wedding, 120 people. Only compliments from the helpers, the guests, the owner of the castle. Despite a meal that was already quite complete, the well-stocked cheese platters were a hit and came back empty. This is rare according to the manager who supervised the service. Really excellent. Thank you.
Translated reviews
D
Rating: 5 out of 5
Excellent product
Translated reviews
M
Rating: 5 out of 5
I did not receive my order completely damaged due to the carrier although my account was debited the amount of my order
Translated reviews
P
Rating: 5 out of 5
Package arrived well with a 1-day delay. !!! Fortunately, I had requested the refrigerated pack which arrived well melted.
Translated reviews
Response from Maison Agour
Sir,
Thank you for taking the time to share your experience.
We are sorry to learn that your package arrived with a one-day delay. Despite this setback beyond our control, we are pleased to note that the refrigerated pack helped to properly preserve your products during transport.
We remain attentive to this type of situation and work with our carriers to ensure the best possible quality of service.
If you have any questions regarding your delivery or the condition of the received products, our after-sales service is at your disposal at the following address: [email protected].
We look forward to fully satisfying you on your next order.
Best regards,
Maison Agour Etxea
Thank you for taking the time to share your experience.
We are sorry to learn that your package arrived with a one-day delay. Despite this setback beyond our control, we are pleased to note that the refrigerated pack helped to properly preserve your products during transport.
We remain attentive to this type of situation and work with our carriers to ensure the best possible quality of service.
If you have any questions regarding your delivery or the condition of the received products, our after-sales service is at your disposal at the following address: [email protected].
We look forward to fully satisfying you on your next order.
Best regards,
Maison Agour Etxea
F
Rating: 5 out of 5
As always, it was perfect!!!!
Translated reviews
F
Rating: 5 out of 5
Perfect for the order and the cheeses, however the expiration date is too tight.
Translated reviews
S
Rating: 5 out of 5
Outstanding Company and old fashioned cheese
Translated reviews
J
Rating: 4 out of 5
I would like to know how to preserve it while taking a thin slice per day, thank you for responding to me
Translated reviews
Response from Maison Agour
Sir,
Thank you for your message.
The preservation method may vary depending on the product in question. To provide you with the most suitable answer, could you please specify which cheese or product it is?
We will be happy to advise you on how to best preserve its flavors throughout your tasting.
We invite you to contact our after-sales service at the following address: [email protected]
Best regards,
Maison Agour Etxea
Thank you for your message.
The preservation method may vary depending on the product in question. To provide you with the most suitable answer, could you please specify which cheese or product it is?
We will be happy to advise you on how to best preserve its flavors throughout your tasting.
We invite you to contact our after-sales service at the following address: [email protected]
Best regards,
Maison Agour Etxea
P
Rating: 5 out of 5
Very surprised by the speed with which my order was processed. And the product was excellent.
Translated reviews
N
Rating: 5 out of 5
Super delicious
Translated reviews
A
Rating: 5 out of 5
Shipping speed Product well packaged and excellent for a 4-month cheese Next purchase I will try the 6-month one, it's soft and melts in the mouth even better with good country bread or rye I don't like sweet and salty so I can't try it with black cherry jam You have won me over
Translated reviews
E
Rating: 5 out of 5
EXCELLENT. I will soon reorder because I shared my first order with my friends and family. See you very soon
Translated reviews
M
Rating: 5 out of 5
-
Translated reviews
D
Rating: 5 out of 5
The products offered by Maison Agour are tasty and refined.
Translated reviews
M
Rating: 5 out of 5
Very good cheese and superior quality! Careful packaging and fast delivery. I recommend the Agour house.
Translated reviews
J
Rating: 5 out of 5
Timely delivery and quality product.
Translated reviews
L
Rating: 5 out of 5
I highly recommend the products of this company. Very good references. I have been ordering for about a year and I have never been disappointed. For those who love good cheese, don't hesitate to order... you won't be disappointed.
Translated reviews
Response from Maison Agour
Hello Lucien,
We sincerely thank you for your loyalty and for this very nice review.
We are delighted to have been with you for a year now and to know that our products always meet your expectations. Your recommendation is the greatest reward for our team, which passionately selects quality cheeses and authentic specialties.
Thank you again for your renewed trust and for the time spent sharing your experience.
We look forward to delighting you again very soon!
Maison Agour Etxea
We sincerely thank you for your loyalty and for this very nice review.
We are delighted to have been with you for a year now and to know that our products always meet your expectations. Your recommendation is the greatest reward for our team, which passionately selects quality cheeses and authentic specialties.
Thank you again for your renewed trust and for the time spent sharing your experience.
We look forward to delighting you again very soon!
Maison Agour Etxea
P
Rating: 5 out of 5
I bought 2 pieces of natural sheep cheese, very good taste, correct quality/price ratio, delivery time respected. I will place orders again soon.
Translated reviews