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C
Rating: 5 out of 5
Excellent products, fast and compliant delivery.
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Customer reviews of Maison Agour
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 977 published reviews
Summary of reviews
Maison Agour consistently receives praise for the quality and flavor of its cheeses and pâtés, with many mentions of excellent, flavorful products and well-packaged items that stay cold during transit. Customers highlight careful packaging, vacuum sealing, and cool packs that keep products in good condition, along with fast and reliable delivery when timing is right. The store earns positive notes for responsive service and smooth order handling, including quick replacements and helpful support in case of issues. Overall, the experience is described as dependable, with repeatedly strong product quality and secure, effective packaging that preserves freshness during delivery.
Reviews 2, 4 and 5 stars
Reset filtersV
Rating: 5 out of 5
Very good cheese, I will order again soon.
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G
Rating: 2 out of 5
A very disappointing delivery... fresh products delivered late and dropped off at a relay point while I was at home...
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Response from Maison Agour
We would like to thank you for your message and sincerely apologize for the disappointment related to your delivery. As we mentioned during our phone conversation, it happens that some carriers encounter difficulties in certain regions, which can lead to delays or drop-offs at relay points. We understand how frustrating this can be, and we are truly sorry for the inconveniences caused. For your next order, we offer the Chronofresh option, which guarantees better handling of the cold chain.
D
Rating: 5 out of 5
Very serious company, after forgetting an item, a small email from me and two days later the package was at home with an apology note and a small gift, thank you for your efficiency and your products.
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S
Rating: 5 out of 5
I am very happy to have ordered from Agour, very good products and perfect customer service, I highly recommend Agour!!
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J
Rating: 5 out of 5
Magnificent products! Fast and well-protected shipping, well done!
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C
Rating: 5 out of 5
As usual, always excellent cheeses and dried meats! Highly recommended
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J
Rating: 5 out of 5
very good site, easy to find what you are looking for to recommend!
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S
Rating: 5 out of 5
Very accessible site, delivery on time with well-protected items that meet my expectations
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M
Rating: 5 out of 5
The navigation on the site is smooth. The order and payment are easy. The cheese, ham, and sausage are of superior quality, the order arrived in Belgium after 4 days, transported with refrigerant elements and insulated bags. The protection is good for cold weather, but for transport in hot summer, I think the protection is insufficient.
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C
Rating: 5 out of 5
still excellent products! So, I recommend!
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H
Rating: 5 out of 5
Top and very good
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E
Rating: 5 out of 5
Perfect
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B
Rating: 5 out of 5
Superb shipping and packaging quality. The cheese and dried meat products are excellent, I highly recommend.
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S
Rating: 5 out of 5
A serious site, attentive and with good products!
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C
Rating: 5 out of 5
Easy to place an order on the site, very fast delivery, the quality is there.
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A
Rating: 5 out of 5
Excellent cheeses. Never disappointed
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M
Rating: 5 out of 5
PERFECT
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M
Rating: 5 out of 5
Penalty for delivery
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C
Rating: 4 out of 5
Nothing to report, easy to use
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A
Rating: 4 out of 5
Good
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J
Rating: 5 out of 5
Good but a bit too much follow-up
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N
Rating: 4 out of 5
Good site.
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S
Rating: 5 out of 5
Very clear site and very easy to access
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Y
Rating: 4 out of 5
The products are excellent, authentic, perfectly packaged, and the delivery times are quick. But the shipping cost is exorbitant: I will order again but not often... Too bad
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R
Rating: 5 out of 5
very satisfied with the overall quality of the products
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M
Rating: 5 out of 5
Everything was perfect! I will place an order again one day
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C
Rating: 5 out of 5
As usual, excellent cheeses and also cherry cake, so as usual, I recommend!
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J
Rating: 5 out of 5
Easy order, fast shipping, and good quality products received
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M
Rating: 5 out of 5
I am very happy and very satisfied with the excellence and quality of the products purchased from Maison Agour. I order regularly and enjoy every time. A very good house that I highly recommend to all food lovers.
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S
Rating: 5 out of 5
Very satisfied with my order, fast and careful shipping. Quality product.
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P
Rating: 4 out of 5
very good
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B
Rating: 5 out of 5
Very good.
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B
Rating: 5 out of 5
Superb in taste and flavors
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J
Rating: 5 out of 5
perfect as always
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C
Rating: 5 out of 5
Thank you for your very good and best sales and for your refund on an order returned for not being able to be picked up at the relay point and have a good weekend. Best regards
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J
Rating: 5 out of 5
Everything is delicious....
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J
Rating: 5 out of 5
Very good cheese. Well packaged, arrives quickly.
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V
Rating: 5 out of 5
An efficient service and a very good product
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C
Rating: 5 out of 5
Perfect, as usual. Ch.Capdepon
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