Customer reviews of Maison Agour

9,4 /10

Based on 1 977 published reviews

5 1 638 83% 4 193 10% 3 65 3% 2 32 2% 1 49 2%

Summary of reviews

Maison Agour consistently receives praise for the quality and flavor of its cheeses and pâtés, with many mentions of excellent, flavorful products and well-packaged items that stay cold during transit. Customers highlight careful packaging, vacuum sealing, and cool packs that keep products in good condition, along with fast and reliable delivery when timing is right. The store earns positive notes for responsive service and smooth order handling, including quick replacements and helpful support in case of issues. Overall, the experience is described as dependable, with repeatedly strong product quality and secure, effective packaging that preserves freshness during delivery.

Reviews 2, 4 and 5 stars

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Didier L.

Published on 10/12/2023 à 20h29 following a purchase from 30/11/2023

Some ambiguities to clarify.

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christian B.

Published on 10/12/2023 à 19h49 following a purchase from 20/11/2023

20% promised on the site but not effective at payment. Too bad.

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Response from Maison Agour Published on 11/12/2023

Hello, Indeed, as mentioned in all our communications, the 20% discount applied after entering the promo code in the cart. It did not display automatically before this step. If this condition was not clear to you and you had informed us, we would have been happy to assist you in benefiting from this discount :) Please feel free to contact us next time. We are here to help you.

Christian A.

Published on 10/12/2023 à 17h04 following a purchase from 28/11/2023

The products are excellent and particularly well protected to withstand transport. The delivery of the products was very quick. I highly recommend AGOUR. THANK YOU for everything and above all, have a joyful holiday season...

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Jean-Hubert P.

Published on 10/12/2023 à 14h33 following a purchase from 30/11/2023

Quality products. Excellent welcome. Deadlines respected. PERFECT

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Philippe D.

Published on 10/12/2023 à 07h02 following a purchase from 19/11/2023

All products are excellent, we are never disappointed and the customer service is top-notch.

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Sid ali S.

Published on 09/12/2023 à 22h45 following a purchase from 29/11/2023

I recommend.

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Christian C.

Published on 08/12/2023 à 17h54 following a purchase from 28/11/2023

The best of cheeses.

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FREDDY S.

Published on 06/12/2023 à 10h26 following a purchase from 24/11/2023

Still top-notch, I highly recommend.

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Marie V.

Published on 04/12/2023 à 20h35 following a purchase from 24/11/2023

Order placed at the end of November for delivery before Christmas. Customer service contacted, attentive to the customer. Products already tested. One word: excellence.

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Federico M.

Published on 04/12/2023 à 17h13 following a purchase from 24/11/2023

Good products and excellent quality.

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JACQUELINE G.

Published on 03/12/2023 à 18h28 following a purchase from 22/11/2023

First time ordering online after stopping several times at your place in Mendive. Satisfied with my order which arrived 1 or 2 days later than planned during the order, but arrived in time to bring your delicious cheeses to my Reunionese family. Your cheeses will be tasted during our end-of-year meals. Wishing you my best wishes for the end of the year. See you soon on our next visit to your beautiful country. Eric.

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Florence V.

Published on 03/12/2023 à 14h12 following a purchase from 10/11/2023

Perfect delivery.

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michel L.

Published on 03/12/2023 à 12h43 following a purchase from 21/11/2023

Hello, I have been ordering from your site for several years, I have never been disappointed by the quality of the products. The processing of orders is quick and the delivery service is practical (delivery notice with the possibility of rescheduling dates). I recommend...

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Michel C.

Published on 02/12/2023 à 18h53 following a purchase from 12/11/2023

Fabulous as always, and responsive following an order error, I highly recommend the Agour house.

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philippe L.

Published on 02/12/2023 à 08h55 following a purchase from 21/11/2023

Good

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PATRICK J.

Published on 01/12/2023 à 22h50 following a purchase from 21/11/2023

Our first order on the AGOUR company's site went well. The products are good. We can recommend this site.

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CHRISTIAN V.

Published on 01/12/2023 à 19h54 following a purchase from 21/11/2023

Fast delivery, careful packaging, excellent Tom d'Ossau Iraty.

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CHRISTINE S.

Published on 01/12/2023 à 16h34 following a purchase from 21/11/2023

Very efficient customer service regarding the shipment of products (we had requested a cooler but since they no longer had it, they offered us the shipment in chronofresh at no extra charge). Delivery was perfect the next day and really very cold. We are tasting the products gradually (with quite distant expiration dates). Nothing to complain about except the fact that we will order again because we are convinced.

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Patrick V.

Published on 30/11/2023 à 14h27 following a purchase from 20/11/2023

Quality packaging and product, nothing to complain about. Traceability of transport and delivery with a smile, within the announced deadlines. I recommend.

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MARTINE S.

Published on 30/11/2023 à 12h49 following a purchase from 20/11/2023

Very serious company, excellent products. To recommend to all food lovers.

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Noémie M.

Published on 30/11/2023 à 00h11 following a purchase from 19/11/2023

Already many orders placed and always a delight. From the quality of the products, to the packaging and customer service, everything is perfect!

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Juan Carlos C.

Published on 29/11/2023 à 12h56 following a purchase from 19/11/2023

In Euskara or Spanish, we do not know French and thank you.

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Antoine M.

Published on 26/11/2023 à 23h24 following a purchase from 15/11/2023

Very good products and impeccable service, even abroad.

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Louis L.

Published on 20/11/2023 à 14h08 following a purchase from 10/11/2023

Professionalism, quality of products, packaging worthy of the products

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DANGOUMAU C.

Published on 19/11/2023 à 17h13 following a purchase from 09/11/2023

Delivery problems due to the carrier, immediate reaction from Agour and 2 days later I received my new package with a gift inside. Thank you Agour.

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CAROLE S.

Published on 19/11/2023 à 11h19 following a purchase from 09/11/2023

Always excellent, never disappointed

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Philippe D.

Published on 18/11/2023 à 10h10 following a purchase from 07/11/2023

Always perfect whether it's the delivery (with refrigerated block) or the quality of the products. Site to recommend for cheese lovers

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René D.

Published on 18/11/2023 à 09h50 following a purchase from 07/11/2023

Well-structured site.

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Elisabeth M.

Published on 17/11/2023 à 12h58 following a purchase from 07/11/2023

Delivery time as expected, packaging very good, I would recommend and I recommend your store that I discovered in the Basque Country and your site is very convenient

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Bernard J.

Published on 17/11/2023 à 10h20 following a purchase from 06/11/2023

Good products, top customer service, we can only be happy!

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Dominique B.

Published on 17/11/2023 à 09h12 following a purchase from 06/11/2023

The chronofresh system works very well with a very short time frame.

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ALAIN L.

Published on 15/11/2023 à 19h54 following a purchase from 05/11/2023

no problem

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Didier B.

Published on 15/11/2023 à 18h12 following a purchase from 05/11/2023

I am satisfied with the navigation on the site and very satisfied with the quality of the products.

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MARIANNE V.

Published on 14/11/2023 à 19h29 following a purchase from 28/10/2023

very practical site, delivery ok, the sheep blue is very strong! it's not what I had seen on this cheese, mine is not very creamy as described, the sheep tomme and the osso iraty are top

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marie-anne C.

Published on 14/11/2023 à 17h35 following a purchase from 25/10/2023

I am fully satisfied with your products.

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louis B.

Published on 14/11/2023 à 01h07 following a purchase from 03/11/2023

Very good products

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Bruno B.

Published on 13/11/2023 à 13h48 following a purchase from 03/11/2023

Your products are always so good and smell good of the Basque Country. Thank you

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Samantha P.

Published on 13/11/2023 à 01h31 following a purchase from 22/10/2023

Very good product

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Gregory C.

Published on 11/11/2023 à 17h24 following a purchase from 22/10/2023

The site is clear, the order is easy

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Geneviève R.

Published on 11/11/2023 à 11h32 following a purchase from 31/10/2023

Ease of navigation - Fast & careful shipping - Products of excellent quality

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