Customer reviews of Maison Agour

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 1 977 published reviews
5 1 638 83% 4 193 10% 3 65 3% 2 32 2% 1 49 2%

Summary of reviews

Maison Agour consistently receives praise for the quality and flavor of its cheeses and pâtés, with many mentions of excellent, flavorful products and well-packaged items that stay cold during transit. Customers highlight careful packaging, vacuum sealing, and cool packs that keep products in good condition, along with fast and reliable delivery when timing is right. The store earns positive notes for responsive service and smooth order handling, including quick replacements and helpful support in case of issues. Overall, the experience is described as dependable, with repeatedly strong product quality and secure, effective packaging that preserves freshness during delivery.

Reviews 2, 4 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/01/2021
Excellent
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/01/2021
Fast delivery, perfect packaging
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/11/2020
Very easy to use site. The products are very well listed. Delivery times are very correct and the products are well packaged.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
No false notes. Perfect.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Quality product, impeccable delivery. I recommend.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/10/2020
very good, very good product
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/11/2020
Products of very high quality. Especially the cheese. Satisfactory delivery, well packaged. Very happy.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/06/2020
Serious company that deserves attention. The products are excellent and there is nothing to complain about, both in terms of taste, freshness, packaging conditions for shipping, and delivery. I willingly give the maximum!!
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 27/01/2021
It's a shame that the delivery conditions are not respected; we pay for home delivery, but the package is not presented to its recipient and delivered directly to a relay point.
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Response from Maison Agour
Hello, We sincerely apologize for this incident; we understand your legitimate disappointment! Unfortunately, this is an issue beyond our control and due to the TNT carrier. Despite all the care and heart we put into the development of our products, we are forced to outsource delivery. Your case is far from isolated. Indeed, some delivery people prefer to drop off several packages at a single relay point rather than go to each person's home. Although this technique is formally prohibited by TNT, some drivers unfortunately take this liberty. We hope that the products have given you complete satisfaction, Hoping you will count among our loyal customers, Vincent
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/08/2020
Everything went very well.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/10/2020
0 : site/delivery/perfect delay
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/11/2020
3 : Well done and practical
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/12/2020
4 : Very good overall - for all of us, the truffle cheese really needs to be reviewed!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/01/2021
5 : Hummmm local products and it also reminds me of memories my dad was from St Pe de Bigorre ️
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/01/2021
6 : Excellent
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/01/2021
7 : Everything was perfect, the delivery, the packaging, the products,
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/12/2020
8 : I regularly order AGOUR cheeses. Always satisfied with the products, with the delivery. In short, to recommend.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/01/2021
9 : good products to recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/01/2021
10 : Very pleasant, the products are well highlighted, I have been ordering for years, never disappointed
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
11 : very fast delivery thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/01/2021
12 : very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
13 : In wanting to be curious, I discovered a very well-made site, appetizing products, so I ordered. New surprise, the shipping is extremely fast. For us who live at the other end of France and in the countryside, we received everything in 24 hours in perfect packaging.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/01/2021
14 : The order arrived in two days, which is very good. The only downside is that the shipping costs are high, which diminishes the interest of buying directly like this. I would need to share with other people, but it's complicated.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/08/2020
15 : Very good products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/12/2020
16 : Very good site, fast delivery, the only downside is the shipping costs, that's why I don't order often
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/01/2021
17 : Very fast shipping and delicious products.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/11/2020
18 : Readable and pleasant site. Impeccable and fast delivery. High-quality products. An address I recommend.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/10/2020
19 : Nothing to report;;
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
22 : Nothing to report, finally just positive.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/01/2021
23 : good presentation and detailed description of your products it makes you want, excellent quality products a plus for your rosette (the best I have tasted so far, same for the sheep cheeses) fast delivery, well-packaged parcel what more can I say
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/10/2020
24 : Good overall!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/08/2020
25 : fast and efficient
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/01/2021
26 : Great site, easy to order, impeccable delivery and very good and even delicious products. I have already recommended this address to my contacts. I remain a very convinced loyal customer.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
27 : Good value for money. Fast delivery. Quality ham.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
28 : Good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/06/2020
29 : Well packaged, shipped on time.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/12/2020
30 : Very fast delivery, excellent ham
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/01/2021
31 : Nothing to report. Everything is perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/01/2021
32 : fast shipping, excellent cheeses, only regret: the shipping costs, which make me hesitate to place an order
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/10/2020
33 : Very good site.
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