English 
J
Rating: 5 out of 5
Superb delivery times - superb packaging.
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Customer reviews of Maison Agour
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 977 published reviews
Summary of reviews
Maison Agour consistently receives praise for the quality and flavor of its cheeses and pâtés, with many mentions of excellent, flavorful products and well-packaged items that stay cold during transit. Customers highlight careful packaging, vacuum sealing, and cool packs that keep products in good condition, along with fast and reliable delivery when timing is right. The store earns positive notes for responsive service and smooth order handling, including quick replacements and helpful support in case of issues. Overall, the experience is described as dependable, with repeatedly strong product quality and secure, effective packaging that preserves freshness during delivery.
Reviews 2 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Very good quality product.
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J
Rating: 5 out of 5
Very good!
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S
Rating: 5 out of 5
Always very responsive in sending orders. Well-packaged order delivered on time for Christmas. And a very good choice of products, a delight!
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M
Rating: 5 out of 5
Perfect delivery, very good packaging.
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F
Rating: 5 out of 5
Unfortunately, not finding this delicious cheese in supermarkets around Toulouse and not wanting to switch to the competing cheese of the same shape that is found everywhere but is too salty, we turned to online ordering. The cheese is indeed more expensive to buy than in supermarkets but we were very pleasantly surprised by the quality of the packaging, the very fast shipping, and cheeses that can be consumed with a shelf life of two months that we never had in supermarkets. From now on, we will order directly from the producer.
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M
Rating: 5 out of 5
Hello, very happy we had a great time.
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M
Rating: 2 out of 5
Don't waste my time. I have already given my feedback. Happy New Year and correct your display error. MQ.
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A
Rating: 5 out of 5
It was a gift for my daughters.
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F
Rating: 5 out of 5
Very well-designed site, you can find all the products with a very complete description and useful advice. An excellent range of products and particularly concerning us, the Ossau Iraty. The best we have been able to taste. A marvel for the taste buds. Quick and careful shipping. Excellent in all areas. To discover and rediscover for the greatest pleasure.
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M
Rating: 5 out of 5
Excellent products to consume without moderation!! Thank you.
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E
Rating: 5 out of 5
Wonderful.
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A
Rating: 5 out of 5
The products are delicious... appreciated by the person to whom they were offered.
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C
Rating: 5 out of 5
I ordered an Agour product for Christmas that I unfortunately could not pick up at the relay point. The Agour house made an express delivery and I received my package on time. I thank them for their seriousness. I am also very satisfied with the quality of the ham. I recommend!
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A
Rating: 5 out of 5
It was for my daughters' Christmas!!!
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M
Rating: 5 out of 5
Excellent products to always keep in mind. Very satisfied.
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E
Rating: 5 out of 5
Easy ordering and delivery. Good information on the arrival of the order.
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S
Rating: 5 out of 5
The delivery was quick, the order is simple on the site, I recommend this site, I will order cheese and charcuterie again.
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D
Rating: 5 out of 5
Very good products. Very pleasant customer service. I recommend.
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B
Rating: 5 out of 5
Very good.
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L
Rating: 5 out of 5
We had a great time, nothing to complain about, I think I will order soon.
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P
Rating: 5 out of 5
Hello, Exceptional quality of products, sometimes a bit expensive but really delicious. Impeccable delivery.
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S
Rating: 2 out of 5
Fast delivery time, product arrived in good condition but it's the first time I eat a Basque cake that is so bad, it's a shame.
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Response from Maison Agour
Hello, Thank you for your feedback. We are surprised by your comment, as our Basque cake, made artisanally according to a traditional recipe, usually meets with great success among our customers. We would like to know more to better understand your feelings. If you could specify what did not meet your expectations, it would help us check that there was no problem with this particular batch. We remain at your disposal and hope to have the opportunity to fully satisfy you during your next order. Best regards, Louise, Maison Agour.
D
Rating: 5 out of 5
Excellent products
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J
Rating: 5 out of 5
the site is great and your customer service is too
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A
Rating: 5 out of 5
perfect
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S
Rating: 5 out of 5
Super happy with our order, the Pimençon is so good as well as all your products, we will recommend for sure! Happy
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F
Rating: 5 out of 5
Compliant and fast
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C
Rating: 5 out of 5
easy navigation
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S
Rating: 5 out of 5
Perfect timing and content!
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T
Rating: 5 out of 5
Serious company and excellent product
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M
Rating: 5 out of 5
excellent products, fast delivery and very well packaged! I highly recommend!!
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J
Rating: 5 out of 5
Very very good product I validate
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G
Rating: 5 out of 5
everything is very good including communication
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N
Rating: 5 out of 5
Excellent I will recommend, plus fast and careful delivery.
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Y
Rating: 5 out of 5
Very good
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L
Rating: 5 out of 5
Order received quickly, products are well protected for transport.
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N
Rating: 5 out of 5
An impeccable service, perfect quality for delivery, products well packaged. I recommend. See you soon for a new order.
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C
Rating: 2 out of 5
Some products (Tomme 3 milks for example) are incorrectly listed as in stock on the site. No commercial gesture following this error.
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Response from Maison Agour
Indeed, we encountered a problem with the Tommette 3 milks and did not anticipate the stock outage in time. Since then, we have corrected this error and the product is now indicated as unavailable on the site. As a commercial gesture, we replaced the Tommette 3 milks with another quality cheese, which is actually more expensive for us. This substitution was mentioned on the card attached to your order, as is our practice. We hope this replacement still brought you satisfaction and remain available for any questions or requests. Maison Agour.
M
Rating: 5 out of 5
Excellent products (cheeses), order received quickly
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