Maison Agour consistently receives praise for the quality and flavor of its cheeses and pâtés, with many mentions of excellent, flavorful products and well-packaged items that stay cold during transit. Customers highlight careful packaging, vacuum sealing, and cool packs that keep products in good condition, along with fast and reliable delivery when timing is right. The store earns positive notes for responsive service and smooth order handling, including quick replacements and helpful support in case of issues. Overall, the experience is described as dependable, with repeatedly strong product quality and secure, effective packaging that preserves freshness during delivery.
No problem on the site. Regarding the transport, since I am on an island, there was a lack of information from the carrier towards me. Fortunately, your charming secretaries worked wonderfully.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/07/2021
Fast delivery, the product is as I wanted, very good.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/07/2021
Very good product. Shipped with care and speed.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/07/2021
Smooth order, quick with a responsive customer service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/07/2021
Quality cheese
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 04/07/2021
Second order and delivery still mediocre. (Parcel opened and not delivered to home).
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Response from Maison Agour
Hello, we are sorry for these unfortunate experiences. Unfortunately, we no longer have control over the parcel once it is entrusted to the carrier. I hope your products arrived undamaged and that you liked the ham!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/07/2021
Excellent service, fast delivery and products arrived fresh thanks to the insulated packaging and ice packs. I will order again and recommend the site avoir.com
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/07/2021
Fast delivery, quality packaging (with cold accumulators) everything is top!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/07/2021
High quality products. Careful packaging
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/07/2021
Very serious site. I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/07/2021
Very good well-made site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/06/2021
Excellent, good products sent quickly and especially very well packaged.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/07/2021
Very serious company, excellent products. Very good value for money. Highly recommend.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/07/2021
This is my 7th order. Everything is perfect and the quality of the products is exceptional
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/06/2021
Perfect, both the product and the delivery, the packaging. Thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/07/2021
As usual, excellent products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/07/2021
Clear site and quick product search. Great products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/07/2021
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/06/2021
Excellent product
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/06/2021
Very good.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/06/2021
Very happy with my order: received quickly, excellent products and well protected for shipping
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/06/2021
Clear site. Order quickly shipped
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/06/2021
Super fast, neat and excellent
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 10/06/2021
Delivery time not respected. 6 days instead of 1 as planned on the site without knowing how the food product was stored
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Response from Maison Agour
Hello, Our apologies for the abnormally long delivery time. The order was placed on the 10th and shipped on the 11th. Unfortunately, we cannot do better on our side. As part of our contract with TNT, it is stipulated delivery in 24h but unfortunately TNT has failed this time. The parcel was only presented on the 15th, which is 3 days of delay attributable to the carrier. You were absent and the parcel was therefore re-delivered the next day. The product you purchased (ham with bone) does not require cold storage, so between the cold packs and the cooler that can maintain a temperature below 20° for 2/3 days, the ham should not have suffered too much. If necessary, do not hesitate to contact us. Best regards, Maison Agour
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/06/2021
Very good product
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/06/2021
Very good site I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/06/2021
Quick order, impeccable delivery,
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/06/2021
Everything is perfect! The site, the delivery and especially this ham which has an excellent taste. A loyal customer that I will continue to be! Bravo and thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/06/2021
The website is smooth and precise. The products are of very good quality. Always a treat!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/05/2021
Hello, While waiting to return to the Basque Country, I am enjoying your ice creams in Alsace. Quick and efficient order. Thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/05/2021
Order quickly shipped, upon receipt of the parcel the cheeses were very well packaged, well protected with ice packs
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/05/2021
Hello, this is my third order of ham and cheese from Agour. Fast delivery, on time and appropriate packaging conditions. High quality product! A delight :-)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/05/2021
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/06/2021
Very good, quality
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/05/2021
you have quality cheeses. I regularly order for ~100 euros or 3 kg every ~3 months. I am a very big cheese lover.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/05/2021
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/05/2021
Careful service, I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/05/2021
Received on time. The box was a bit damaged but not serious for the contents.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/05/2021
Very good cheeses, I order regularly
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/05/2021
A delight
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