Customer reviews of Maison Agour

9,4 /10

Based on 1 977 published reviews

5 1 638 83% 4 193 10% 3 65 3% 2 32 2% 1 49 2%

Summary of reviews

Maison Agour consistently receives praise for the quality and flavor of its cheeses and pâtés, with many mentions of excellent, flavorful products and well-packaged items that stay cold during transit. Customers highlight careful packaging, vacuum sealing, and cool packs that keep products in good condition, along with fast and reliable delivery when timing is right. The store earns positive notes for responsive service and smooth order handling, including quick replacements and helpful support in case of issues. Overall, the experience is described as dependable, with repeatedly strong product quality and secure, effective packaging that preserves freshness during delivery.

Reviews 2 and 5 stars

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Acheteur vérifié

Published on 27/02/2021 à 19h42 following a purchase from 17/02/2021

Discovered the site by chance and very satisfied with the speed of processing my order. To be used without moderation. I highly recommend.

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Acheteur vérifié

Published on 27/02/2021 à 11h10 following a purchase from 26/02/2021

Very good, impeccable service, careful and attentive. I recommend! Quality of products perfect

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Acheteur vérifié

Published on 27/02/2021 à 10h30 following a purchase from 26/02/2021

Free shipping from €50, a good initiative! To be renewed.

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Acheteur vérifié

Published on 27/02/2021 à 06h21 following a purchase from 26/02/2021

3rd order so very satisfied with the Agour house. The cheeses are excellent. However, during my order on 26/02, the catalog and website prices were different.

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Acheteur vérifié

Published on 26/02/2021 à 20h44 following a purchase from 25/02/2021

If I recommend, it's because I appreciated the ordered products and will renew my order.

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Acheteur vérifié

Published on 25/02/2021 à 17h18 following a purchase from 05/10/2020

Excellent

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Acheteur vérifié

Published on 24/02/2021 à 19h37 following a purchase from 23/02/2021

Excellent cheese, everything is okay, the only downside is that the delivery person who was supposed to come to my house supposedly did not find me, and therefore left it at the relay point. The delivery person is used to this and thus this service is zero.

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Acheteur vérifié

Published on 24/02/2021 à 08h42 following a purchase from 22/02/2021

Very good site, very good products. Fast delivery.

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Acheteur vérifié

Published on 23/02/2021 à 15h16 following a purchase from 20/02/2021

Well-prepared package, received promptly, excellent products. Thank you!

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Acheteur vérifié

Published on 19/02/2021 à 10h20 following a purchase from 30/01/2021

There was an error with my order, and they corrected it immediately and politely! Wonderful service!

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Acheteur vérifié

Published on 18/02/2021 à 23h14 following a purchase from 18/02/2021

Nothing to report

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Acheteur vérifié

Published on 18/02/2021 à 19h20 following a purchase from 06/12/2020

This site is very well done, very clear, the tracking is excellent, and the delivery is fast.

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Acheteur vérifié

Published on 17/02/2021 à 09h58 following a purchase from 14/02/2021

Super fast delivery and magnificent ham.

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Acheteur vérifié

Published on 17/02/2021 à 07h31 following a purchase from 15/02/2021

Fast delivery and delicious dishes!! I’m talking about it around me right now, thank you for your wonderful work.

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Acheteur vérifié

Published on 15/02/2021 à 12h04 following a purchase from 17/12/2020

very good product impeccable delivery

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Acheteur vérifié

Published on 15/02/2021 à 11h18 following a purchase from 04/01/2021

Excellent

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Acheteur vérifié

Published on 15/02/2021 à 09h52 following a purchase from 16/01/2021

Fast delivery, perfect packaging

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Acheteur vérifié

Published on 15/02/2021 à 08h47 following a purchase from 11/11/2020

Very easy to use site. The products are very well listed. Delivery times are very correct and the products are well packaged.

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Acheteur vérifié

Published on 14/02/2021 à 22h14 following a purchase from 11/12/2020

No false notes. Perfect.

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Acheteur vérifié

Published on 14/02/2021 à 20h01 following a purchase from 16/12/2020

Quality product, impeccable delivery. I recommend.

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Acheteur vérifié

Published on 14/02/2021 à 19h14 following a purchase from 30/10/2020

very good, very good product

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Acheteur vérifié

Published on 14/02/2021 à 18h33 following a purchase from 30/11/2020

Products of very high quality. Especially the cheese. Satisfactory delivery, well packaged. Very happy.

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Acheteur vérifié

Published on 14/02/2021 à 18h21 following a purchase from 03/06/2020

Serious company that deserves attention. The products are excellent and there is nothing to complain about, both in terms of taste, freshness, packaging conditions for shipping, and delivery. I willingly give the maximum!!

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Acheteur vérifié

Published on 14/02/2021 à 18h08 following a purchase from 27/01/2021

It's a shame that the delivery conditions are not respected; we pay for home delivery, but the package is not presented to its recipient and delivered directly to a relay point.

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Response from Maison Agour Published on 16/02/2021

Hello, We sincerely apologize for this incident; we understand your legitimate disappointment! Unfortunately, this is an issue beyond our control and due to the TNT carrier. Despite all the care and heart we put into the development of our products, we are forced to outsource delivery. Your case is far from isolated. Indeed, some delivery people prefer to drop off several packages at a single relay point rather than go to each person's home. Although this technique is formally prohibited by TNT, some drivers unfortunately take this liberty. We hope that the products have given you complete satisfaction, Hoping you will count among our loyal customers, Vincent

Acheteur vérifié

Published on 14/02/2021 à 16h17 following a purchase from 14/10/2020

0 : site/delivery/perfect delay

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Published on 14/02/2021 à 15h07 following a purchase from 22/11/2020

3 : Well done and practical

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Acheteur vérifié

Published on 14/02/2021 à 13h36 following a purchase from 19/01/2021

5 : Hummmm local products and it also reminds me of memories my dad was from St Pe de Bigorre ️

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Acheteur vérifié

Published on 14/02/2021 à 13h29 following a purchase from 16/01/2021

6 : Excellent

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Acheteur vérifié

Published on 14/02/2021 à 11h48 following a purchase from 30/01/2021

7 : Everything was perfect, the delivery, the packaging, the products,

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Acheteur vérifié

Published on 14/02/2021 à 11h45 following a purchase from 13/12/2020

8 : I regularly order AGOUR cheeses. Always satisfied with the products, with the delivery. In short, to recommend.

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Acheteur vérifié

Published on 14/02/2021 à 11h24 following a purchase from 05/01/2021

9 : good products to recommend

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Acheteur vérifié

Published on 14/02/2021 à 11h19 following a purchase from 24/01/2021

10 : Very pleasant, the products are well highlighted, I have been ordering for years, never disappointed

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Acheteur vérifié

Published on 14/02/2021 à 10h55 following a purchase from 03/02/2021

11 : very fast delivery thank you

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Acheteur vérifié

Published on 14/02/2021 à 10h10 following a purchase from 27/01/2021

12 : very good

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Acheteur vérifié

Published on 14/02/2021 à 09h55 following a purchase from 01/02/2021

13 : In wanting to be curious, I discovered a very well-made site, appetizing products, so I ordered. New surprise, the shipping is extremely fast. For us who live at the other end of France and in the countryside, we received everything in 24 hours in perfect packaging.

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Acheteur vérifié

Published on 14/02/2021 à 09h41 following a purchase from 26/01/2021

14 : The order arrived in two days, which is very good. The only downside is that the shipping costs are high, which diminishes the interest of buying directly like this. I would need to share with other people, but it's complicated.

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Acheteur vérifié

Published on 14/02/2021 à 09h39 following a purchase from 24/08/2020

15 : Very good products

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Acheteur vérifié

Published on 14/02/2021 à 09h30 following a purchase from 13/12/2020

16 : Very good site, fast delivery, the only downside is the shipping costs, that's why I don't order often

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Acheteur vérifié

Published on 14/02/2021 à 09h28 following a purchase from 26/01/2021

17 : Very fast shipping and delicious products.

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Acheteur vérifié

Published on 14/02/2021 à 09h22 following a purchase from 30/11/2020

18 : Readable and pleasant site. Impeccable and fast delivery. High-quality products. An address I recommend.

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