Maison Agour consistently receives praise for the quality and flavor of its cheeses and pâtés, with many mentions of excellent, flavorful products and well-packaged items that stay cold during transit. Customers highlight careful packaging, vacuum sealing, and cool packs that keep products in good condition, along with fast and reliable delivery when timing is right. The store earns positive notes for responsive service and smooth order handling, including quick replacements and helpful support in case of issues. Overall, the experience is described as dependable, with repeatedly strong product quality and secure, effective packaging that preserves freshness during delivery.
Everything was perfect. The user-friendly site, the ease of ordering, the speed of delivery, the extremely high-quality packaging with optimal respect for the cold chain. As for the products, a delight!!!! The 'Best Cheese in the World' lives up to its name and the sausages are top-notch! Basque quality!!!!!
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Alain D.
Rating: 4 out of 5
following a purchase from 25/10/2024
Some cheeses are a bit sharp, too bad about this product otherwise nothing to say about the other products which are as usual compliant
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Response from Maison Agour
Thank you for your feedback! Indeed, raw milk cheeses can sometimes have a slightly more 'sharp' taste. This is part of the characteristics of these authentic products, made in accordance with tradition. We are glad that you are satisfied with our other products and remain at your disposal for any information or recommendations according to your preferences.
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Florent R.
Rating: 5 out of 5
following a purchase from 25/10/2024
Very good cheeses well packaged.
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Cécile G.
Rating: 4 out of 5
following a purchase from 25/10/2024
Very good products. I only give 4 stars because the parcel relay is 30 minutes by car from my home.
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Response from Maison Agour
Thank you very much for your positive feedback on our products! We are really sorry to hear that the parcel relay chosen by the carrier is so far from your home. This can indeed be inconvenient, and we understand your frustration. We will pass this information on to our carrier to try to improve this point in the future. In the meantime, for your next order, feel free to explore our home delivery options or Chronofresh for more comfort.
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Christian G.
Rating: 4 out of 5
following a purchase from 14/10/2024
Fast and compliant delivery.
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Fabrice M.
Rating: 5 out of 5
following a purchase from 25/10/2024
Super, I am delighted, I am enjoying it
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David-Alexandre K.
Rating: 5 out of 5
following a purchase from 23/10/2024
Excellent products received well packaged. The ham and cheese are to die for. The apple wine is a nice discovery. We will order again with pleasure.
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Stéphane P.
Rating: 5 out of 5
following a purchase from 13/10/2024
Very good products and reasonable prices.
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Pierre Yves F.
Rating: 5 out of 5
following a purchase from 13/10/2024
Timely shipment, products conforming to the order, I do not like hams with bones because I cannot put them in my slicing machine, could we have the possibility of receiving boneless hams? Best regards PY
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patrick B.
Rating: 5 out of 5
following a purchase from 20/10/2024
Second order and still satisfied, excellent cheese ordered, I recommend
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ERIC R.
Rating: 3 out of 5
following a purchase from 20/10/2024
Excellent cheese. The price seems expensive to me. Small error on the delivery but their responsiveness was remarkable
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Response from Maison Agour
Thank you very much for your review and positive comments! We are delighted that you enjoyed our cheese and that our responsiveness was able to meet your expectations despite the delivery error. Regarding the price, we strive to offer high-quality products, which can sometimes influence the cost. We hope you will continue to enjoy our cheeses!
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Pierre C.
Rating: 5 out of 5
following a purchase from 19/10/2024
Hello, very user-friendly site, easy to find the products you are looking for. Very fast delivery and very good packaging and the quality of the products is impeccable.
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gerard C.
Rating: 5 out of 5
following a purchase from 18/10/2024
Perfect as always.
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Annie B.
Rating: 5 out of 5
following a purchase from 02/10/2024
Despite a slight delivery delay, but cheese in super packaging, nothing takes away from the excellent taste of your Ossau Iraty AOP - Raw Milk, an extra taste. I will come back to you without worries, THANK YOU very much.
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Christian V.
Rating: 5 out of 5
following a purchase from 18/10/2024
Excellent products, fast and compliant delivery.
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Vincent D.
Rating: 5 out of 5
following a purchase from 18/10/2024
Very good cheese, I will order again soon.
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jean marc W.
Rating: 3 out of 5
following a purchase from 15/10/2024
I had a disappointment, your almond tuiles in a box arrived in crumbs, three-quarters, I did not use them for a family coffee, even if the last whole ones were good, too bad.
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Response from Maison Agour
Thank you for taking the time to share your opinion on our almond tuiles. We are sorry to hear that they arrived in crumbs. Unfortunately, during transport, it can happen that fragile products like tuiles suffer some damage. We are glad that the last tuiles were good, but we understand your disappointment and are truly sorry.
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doriane V.
Rating: 5 out of 5
following a purchase from 15/10/2024
Very serious company, after forgetting an item, a small email from me and two days later the package was at home with an apology note and a small gift, thank you for your efficiency and your products.
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Sylvie H.
Rating: 5 out of 5
following a purchase from 14/10/2024
I am very happy to have ordered from Agour, very good products and perfect customer service, I highly recommend Agour!!
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Jacques R.
Rating: 5 out of 5
following a purchase from 14/10/2024
Magnificent products! Fast and well-protected shipping, well done!
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Cecile P.
Rating: 5 out of 5
following a purchase from 13/10/2024
As usual, always excellent cheeses and dried meats! Highly recommended
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Jean Paul S.
Rating: 5 out of 5
following a purchase from 13/10/2024
very good site, easy to find what you are looking for to recommend!
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SYLVAIN C.
Rating: 5 out of 5
following a purchase from 12/10/2024
Very accessible site, delivery on time with well-protected items that meet my expectations
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Marc C.
Rating: 5 out of 5
following a purchase from 11/10/2024
The navigation on the site is smooth. The order and payment are easy. The cheese, ham, and sausage are of superior quality, the order arrived in Belgium after 4 days, transported with refrigerant elements and insulated bags. The protection is good for cold weather, but for transport in hot summer, I think the protection is insufficient.
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Cecile P.
Rating: 5 out of 5
following a purchase from 05/09/2024
still excellent products! So, I recommend!
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HUBERT A.
Rating: 5 out of 5
following a purchase from 08/10/2024
Top and very good
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Elisabeth M.
Rating: 5 out of 5
following a purchase from 26/09/2024
Perfect
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Bruno S.
Rating: 5 out of 5
following a purchase from 06/10/2024
Superb shipping and packaging quality. The cheese and dried meat products are excellent, I highly recommend.
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Stéphane P.
Rating: 5 out of 5
following a purchase from 25/09/2024
A serious site, attentive and with good products!
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Christiane B.
Rating: 5 out of 5
following a purchase from 05/10/2024
Easy to place an order on the site, very fast delivery, the quality is there.
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Annie R.
Rating: 5 out of 5
following a purchase from 22/09/2024
Excellent cheeses. Never disappointed
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mickael G.
Rating: 5 out of 5
following a purchase from 23/09/2024
PERFECT
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Marie-Josée S.
Rating: 5 out of 5
following a purchase from 03/10/2024
Penalty for delivery
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Claude B.
Rating: 4 out of 5
following a purchase from 23/09/2024
Nothing to report, easy to use
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Alexandra B.
Rating: 4 out of 5
following a purchase from 23/09/2024
Good
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James H.
Rating: 5 out of 5
following a purchase from 30/09/2024
Good but a bit too much follow-up
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Norbert R.
Rating: 4 out of 5
following a purchase from 20/09/2024
Good site.
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Sylvain C.
Rating: 5 out of 5
following a purchase from 21/09/2024
Very clear site and very easy to access
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YVES J.
Rating: 4 out of 5
following a purchase from 01/10/2024
The products are excellent, authentic, perfectly packaged, and the delivery times are quick. But the shipping cost is exorbitant: I will order again but not often... Too bad
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Robert T.
Rating: 5 out of 5
following a purchase from 30/09/2024
very satisfied with the overall quality of the products
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