Maison Agour consistently receives praise for the quality and flavor of its cheeses and pâtés, with many mentions of excellent, flavorful products and well-packaged items that stay cold during transit. Customers highlight careful packaging, vacuum sealing, and cool packs that keep products in good condition, along with fast and reliable delivery when timing is right. The store earns positive notes for responsive service and smooth order handling, including quick replacements and helpful support in case of issues. Overall, the experience is described as dependable, with repeatedly strong product quality and secure, effective packaging that preserves freshness during delivery.
Very serious company. For over a year that I have been ordering, I have noticed that the seriousness and quality of the products do not vary. I am very satisfied and recommend to potential customers.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/09/2021
Very easy to use site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/09/2021
After an unfortunate mishap with the order regarding shipping, I finally received my order. The products are excellent. I do not regret ordering despite everything. The Basque cake is just as I remember from my childhood (being Basque myself). Now I just need to make a raclette to test the kit of 3 cheeses and the one with Espelette pepper. My husband, a big fan of sausage, loved the one we received. I take away one star not for the quality of the products, but for the troubles with the order.
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Rating: 5 out of 5
following a purchase from 04/10/2021
Good quality ham. Careful insulated packaging. Responsive after-sales service.
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Rating: 5 out of 5
following a purchase from 29/09/2021
Nothing to say. Everything is perfect: welcome, relationship and good preservation of cheeses thanks to the ice packs. Thank you for everything and see you soon
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Rating: 5 out of 5
following a purchase from 04/10/2021
Simply top with perfect packaging
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Rating: 5 out of 5
following a purchase from 29/09/2021
Very good nothing to say thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/09/2021
Perfect nothing to say! Thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/10/2021
Very good product quality/price Not yet tasted the product, but no reason it shouldn't be good Speed of delivery a plus
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/09/2021
A bit of delay in preparing the order. Excellent quality products. Well packaged and prepared.
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Rating: 4 out of 5
following a purchase from 30/09/2021
I just ordered, I can't give a review for now, so I'm waiting for the delivery, thank you.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/09/2021
Perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/09/2021
Satisfied with the delivery. The products are good.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/09/2021
Very good service: fast shipping, excellent packaging, the products are excellent.
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Rating: 5 out of 5
following a purchase from 12/09/2021
Very good, impeccable delivery, careful packaging. I recommend! For a first order, it was perfect.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/09/2021
Very good site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/09/2021
Everything was perfect: easy ordering, customer service, delivery in a timely manner, and the freshness of the products.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/09/2021
Very satisfied and the coppa is delicious :-)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/08/2021
Nothing to say, perfect.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/09/2021
The order taking was perfect, now let's see the rest.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/09/2021
Great service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/07/2021
Fast shipping and products kept cool.
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Rating: 5 out of 5
following a purchase from 01/09/2021
Well done.
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Rating: 4 out of 5
following a purchase from 05/09/2021
Great packaging... and with ice packs! But I haven't tasted it yet, looks good visually; Thank you.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/09/2021
Good day. For my first order online with Agour, I called to check the availability of the cold cuts. I spoke with a very pleasant and professional person who helped me and found a solution the same day for delivery the next day. I really want to thank her, milesker anitz, and I will place other orders in the future with my eyes closed. Goodbye.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/09/2021
Perfect.
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Rating: 5 out of 5
following a purchase from 26/08/2021
Very good. Easy to choose.
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Rating: 5 out of 5
following a purchase from 03/09/2021
Very good, rigorous, careful, and attentive service. I recommend!
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Rating: 5 out of 5
following a purchase from 04/09/2021
I have been a customer for a while, everything goes well with each order except once with the delivery person, I have already had the opportunity to say it.
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Rating: 5 out of 5
following a purchase from 23/08/2021
Very good.
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Rating: 5 out of 5
following a purchase from 21/08/2021
Ordered on Saturday, August 21, received on Saturday, August 28, the package was torn, fortunately the inner package is well protected and kept cold. Inside excellent.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/08/2021
After visiting the cheese factory in July and tasting and buying several delicious cheeses, I couldn't help but reorder because those brought back from vacation were quickly eaten ;) ... On the site, very good responsiveness following an information request.
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Rating: 5 out of 5
following a purchase from 28/08/2021
Fast delivery and in good condition.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/08/2021
A wide choice of award-winning cheese products, you can proceed with your eyes closed and in complete confidence, I haven't tasted it yet, I just ordered a 4.2 kg award-winning tomme 'World Champion'...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/08/2021
October 10
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/08/2021
Very very good products if it is still useful to say so!!! Delivery made in excellent conditions: ice packs, insulation. I recommend with my eyes closed.
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Rating: 5 out of 5
following a purchase from 14/08/2021
Quick order and completely in line with my expectations.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/08/2021
Impeccable service!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/08/2021
Very good, just a bit long to send the order, otherwise very well wrapped and prepared.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/08/2021
The Agour grande réserve 17 months of aging is excellent.
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