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J
Rating: 5 out of 5
Excellent products, I recommend them to those around me!
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Customer reviews of Maison Agour
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 2 046 published reviews
Summary of reviews
The store consistently delivers cheese and related products that customers describe as delicious and repeatedly praised for taste and quality, with many noting a real enjoyment of variety such as cow cheese with summer truffle and Basque cakes. Delivery is frequently highlighted as fast and well wrapped, with multiple mentions of maintaining cold chain and secure packaging, and customers appreciate efficient service and careful handling. Customer service and reliability are reflected in positive remarks about responsiveness, professional handling, and dependable product quality, with customers returning for future orders and recommending the store to others.
Reviews 3 and 5 stars
Reset filtersM
Rating: 5 out of 5
Fast and convenient process. The shipment arrived perfect and quickly. I will definitely repeat
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S
Rating: 5 out of 5
Bayonne ham not dry with a good taste
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C
Rating: 5 out of 5
Really very happy with the product and will recommend without problem
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D
Rating: 5 out of 5
Good products and fast delivery. One negative point, in the order I had checked the cooler option which I did not receive.
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M
Rating: 5 out of 5
Beautiful products, delivered on time. Perfect.
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Y
Rating: 5 out of 5
Hello, good cheese
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P
Rating: 5 out of 5
I haven't tasted my purchases yet but the service provided and the kindness of the staff I called deserve only praise...
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T
Rating: 5 out of 5
Very very good products. Arrived well packaged, and on time
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B
Rating: 5 out of 5
Excellent cheeses, fast delivery and quality products, I recommend this site.
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C
Rating: 5 out of 5
Very satisfied. I recommend!
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J
Rating: 5 out of 5
Packaging a bit bulky for 250 grams of cheese...
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G
Rating: 5 out of 5
First order and very pleasantly surprised by the quality of the delivered products. As for the follow-up, perfect.
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C
Rating: 5 out of 5
As usual, excellent and delicious products! Therefore, to recommend
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F
Rating: 5 out of 5
Everything was perfect. The user-friendly site, the ease of ordering, the speed of delivery, the extremely high-quality packaging with optimal respect for the cold chain. As for the products, a delight!!!! The 'Best Cheese in the World' lives up to its name and the sausages are top-notch! Basque quality!!!!!
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F
Rating: 5 out of 5
Very good cheeses well packaged.
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F
Rating: 5 out of 5
Super, I am delighted, I am enjoying it
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D
Rating: 5 out of 5
Excellent products received well packaged. The ham and cheese are to die for. The apple wine is a nice discovery. We will order again with pleasure.
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S
Rating: 5 out of 5
Very good products and reasonable prices.
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P
Rating: 5 out of 5
Timely shipment, products conforming to the order, I do not like hams with bones because I cannot put them in my slicing machine, could we have the possibility of receiving boneless hams? Best regards PY
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P
Rating: 5 out of 5
Second order and still satisfied, excellent cheese ordered, I recommend
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E
Rating: 3 out of 5
Excellent cheese. The price seems expensive to me. Small error on the delivery but their responsiveness was remarkable
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Response from Maison Agour
Thank you very much for your review and positive comments! We are delighted that you enjoyed our cheese and that our responsiveness was able to meet your expectations despite the delivery error. Regarding the price, we strive to offer high-quality products, which can sometimes influence the cost. We hope you will continue to enjoy our cheeses!
P
Rating: 5 out of 5
Hello, very user-friendly site, easy to find the products you are looking for. Very fast delivery and very good packaging and the quality of the products is impeccable.
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G
Rating: 5 out of 5
Perfect as always.
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A
Rating: 5 out of 5
Despite a slight delivery delay, but cheese in super packaging, nothing takes away from the excellent taste of your Ossau Iraty AOP - Raw Milk, an extra taste. I will come back to you without worries, THANK YOU very much.
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C
Rating: 5 out of 5
Excellent products, fast and compliant delivery.
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V
Rating: 5 out of 5
Very good cheese, I will order again soon.
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J
Rating: 3 out of 5
I had a disappointment, your almond tuiles in a box arrived in crumbs, three-quarters, I did not use them for a family coffee, even if the last whole ones were good, too bad.
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Response from Maison Agour
Thank you for taking the time to share your opinion on our almond tuiles. We are sorry to hear that they arrived in crumbs. Unfortunately, during transport, it can happen that fragile products like tuiles suffer some damage. We are glad that the last tuiles were good, but we understand your disappointment and are truly sorry.
D
Rating: 5 out of 5
Very serious company, after forgetting an item, a small email from me and two days later the package was at home with an apology note and a small gift, thank you for your efficiency and your products.
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S
Rating: 5 out of 5
I am very happy to have ordered from Agour, very good products and perfect customer service, I highly recommend Agour!!
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J
Rating: 5 out of 5
Magnificent products! Fast and well-protected shipping, well done!
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C
Rating: 5 out of 5
As usual, always excellent cheeses and dried meats! Highly recommended
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J
Rating: 5 out of 5
very good site, easy to find what you are looking for to recommend!
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S
Rating: 5 out of 5
Very accessible site, delivery on time with well-protected items that meet my expectations
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M
Rating: 5 out of 5
The navigation on the site is smooth. The order and payment are easy. The cheese, ham, and sausage are of superior quality, the order arrived in Belgium after 4 days, transported with refrigerant elements and insulated bags. The protection is good for cold weather, but for transport in hot summer, I think the protection is insufficient.
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C
Rating: 5 out of 5
still excellent products! So, I recommend!
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H
Rating: 5 out of 5
Top and very good
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E
Rating: 5 out of 5
Perfect
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B
Rating: 5 out of 5
Superb shipping and packaging quality. The cheese and dried meat products are excellent, I highly recommend.
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S
Rating: 5 out of 5
A serious site, attentive and with good products!
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