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C
Rating: 5 out of 5
Easy to place an order on the site, very fast delivery, the quality is there.
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Customer reviews of Maison Agour
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 2 046 published reviews
Summary of reviews
The store consistently delivers cheese and related products that customers describe as delicious and repeatedly praised for taste and quality, with many noting a real enjoyment of variety such as cow cheese with summer truffle and Basque cakes. Delivery is frequently highlighted as fast and well wrapped, with multiple mentions of maintaining cold chain and secure packaging, and customers appreciate efficient service and careful handling. Customer service and reliability are reflected in positive remarks about responsiveness, professional handling, and dependable product quality, with customers returning for future orders and recommending the store to others.
Reviews 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Excellent cheeses. Never disappointed
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M
Rating: 5 out of 5
PERFECT
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M
Rating: 5 out of 5
Penalty for delivery
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J
Rating: 5 out of 5
Good but a bit too much follow-up
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S
Rating: 5 out of 5
Very clear site and very easy to access
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R
Rating: 5 out of 5
very satisfied with the overall quality of the products
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M
Rating: 5 out of 5
Everything was perfect! I will place an order again one day
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C
Rating: 5 out of 5
As usual, excellent cheeses and also cherry cake, so as usual, I recommend!
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S
Rating: 3 out of 5
Quality products, nothing to say but the delivery time by Chronofresh is not respected. Our last delivery, despite the extra 'Chronofresh delivery', arrived after 4 days.
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Response from Maison Agour
Thank you very much for your feedback. We are delighted to hear that you enjoyed the quality of our products! We apologize for the delivery delay with Chronofresh. This service is usually very reliable, but as you pointed out, unforeseen events can sometimes occur. That said, it is not normal that your order took 4 days to arrive. We will escalate this issue with our provider to understand what happened and prevent it from happening again. The advantage with Chronofresh is that even in case of delay, the products remain fresh. Given that you enjoyed our products, we hope you might consider adjusting your rating, as the delivery depends on our carrier and not on our direct service. Thank you again for your understanding, and we hope to see you again soon.
J
Rating: 5 out of 5
Easy order, fast shipping, and good quality products received
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M
Rating: 5 out of 5
I am very happy and very satisfied with the excellence and quality of the products purchased from Maison Agour. I order regularly and enjoy every time. A very good house that I highly recommend to all food lovers.
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S
Rating: 5 out of 5
Very satisfied with my order, fast and careful shipping. Quality product.
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B
Rating: 5 out of 5
Very good.
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B
Rating: 5 out of 5
Superb in taste and flavors
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J
Rating: 5 out of 5
perfect as always
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C
Rating: 5 out of 5
Thank you for your very good and best sales and for your refund on an order returned for not being able to be picked up at the relay point and have a good weekend. Best regards
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J
Rating: 5 out of 5
Everything is delicious....
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J
Rating: 5 out of 5
Very good cheese. Well packaged, arrives quickly.
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V
Rating: 5 out of 5
An efficient service and a very good product
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C
Rating: 5 out of 5
Perfect, as usual. Ch.Capdepon
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C
Rating: 5 out of 5
Still enjoying and soon again some of the best cheeses and some cured meats except for the truffled dry sausage and the whole tenderloin since too dry and narrow in size compared to the sliced one, but I continue to enjoy the whole copa and the ham and ventrèche in large pieces
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C
Rating: 5 out of 5
Excellent cheese the best
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V
Rating: 5 out of 5
I love everything to eat
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L
Rating: 5 out of 5
Impeccable service. Phone exchange with a proposed solution following the unavailability of a product. I recommend.
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V
Rating: 5 out of 5
Excellent products.
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T
Rating: 5 out of 5
Fast shipping and delicious products
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C
Rating: 5 out of 5
Very well packaged and delivered quickly
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E
Rating: 5 out of 5
Everything is perfect
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G
Rating: 5 out of 5
Always excellent
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F
Rating: 5 out of 5
delicious products, easy to order.
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G
Rating: 5 out of 5
Impeccable packaging and very good products
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J
Rating: 5 out of 5
Everything was perfect
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J
Rating: 5 out of 5
Order received quickly, cheese (Etorki) excellent. (It's a change from supermarkets) I will place another order in some time and taste your products. Thank you.
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D
Rating: 5 out of 5
Order prepared and delivery perfect. Very good.
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D
Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
After several orders, top products and fast delivery. Very serious.
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Y
Rating: 5 out of 5
Very good as usual
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J
Rating: 5 out of 5
Difficult to find better: quality, timing, I have tried elsewhere but I come back. Even if the prices are high.
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F
Rating: 5 out of 5
Quality of products, freshness, short and protected delivery times. Perfect.
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