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A
Rating: 5 out of 5
Exceptional products!!!
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Customer reviews of Maison Agour
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 2 045 published reviews
Summary of reviews
The store consistently delivers cheese and related products that customers describe as delicious and repeatedly praised for taste and quality, with many noting a real enjoyment of variety such as cow cheese with summer truffle and Basque cakes. Delivery is frequently highlighted as fast and well wrapped, with multiple mentions of maintaining cold chain and secure packaging, and customers appreciate efficient service and careful handling. Customer service and reliability are reflected in positive remarks about responsiveness, professional handling, and dependable product quality, with customers returning for future orders and recommending the store to others.
Reviews 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
No problem on the site. Regarding the transport, since I am on an island, there was a lack of information from the carrier towards me. Fortunately, your charming secretaries worked wonderfully.
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A
Rating: 5 out of 5
Fast delivery, the product is as I wanted, very good.
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A
Rating: 5 out of 5
Very good product. Shipped with care and speed.
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A
Rating: 5 out of 5
Smooth order, quick with a responsive customer service.
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A
Rating: 3 out of 5
Fast shipping, but the box arrived damaged. However, the ham was well protected.
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Response from Maison Agour
Hello, we are sorry for this incident which is unfortunately not our responsibility. Carriers are sometimes not very concerned about the condition of the parcels. We hope that the products met your expectations!
A
Rating: 5 out of 5
Quality cheese
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A
Rating: 3 out of 5
For customer service, it's not great, they don't respond to emails, nor to phone calls, and for the message left with the shipping service, I'm still waiting... Too bad!
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Response from Maison Agour
Hello, we are sorry, our customer service manager was on vacation at that time... That's why your requests went unanswered. We hope that the products received met your expectations and that the tasting was good!
A
Rating: 5 out of 5
Excellent service, fast delivery and products arrived fresh thanks to the insulated packaging and ice packs. I will order again and recommend the site avoir.com
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A
Rating: 5 out of 5
Fast delivery, quality packaging (with cold accumulators) everything is top!
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A
Rating: 5 out of 5
High quality products. Careful packaging
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A
Rating: 5 out of 5
Very serious site. I recommend
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A
Rating: 5 out of 5
Very good well-made site
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A
Rating: 5 out of 5
Excellent, good products sent quickly and especially very well packaged.
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A
Rating: 5 out of 5
Very serious company, excellent products. Very good value for money. Highly recommend.
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A
Rating: 5 out of 5
This is my 7th order. Everything is perfect and the quality of the products is exceptional
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A
Rating: 5 out of 5
Perfect, both the product and the delivery, the packaging. Thank you
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A
Rating: 5 out of 5
As usual, excellent products
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A
Rating: 5 out of 5
Clear site and quick product search. Great products
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Excellent product
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Very happy with my order: received quickly, excellent products and well protected for shipping
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A
Rating: 5 out of 5
Clear site. Order quickly shipped
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A
Rating: 5 out of 5
Super fast, neat and excellent
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A
Rating: 5 out of 5
Very good product
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A
Rating: 5 out of 5
Very good site I recommend
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A
Rating: 5 out of 5
Quick order, impeccable delivery,
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A
Rating: 5 out of 5
Everything is perfect! The site, the delivery and especially this ham which has an excellent taste. A loyal customer that I will continue to be! Bravo and thank you
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A
Rating: 5 out of 5
The website is smooth and precise. The products are of very good quality. Always a treat!
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A
Rating: 5 out of 5
Hello, While waiting to return to the Basque Country, I am enjoying your ice creams in Alsace. Quick and efficient order. Thank you
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A
Rating: 5 out of 5
Order quickly shipped, upon receipt of the parcel the cheeses were very well packaged, well protected with ice packs
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A
Rating: 5 out of 5
Hello, this is my third order of ham and cheese from Agour. Fast delivery, on time and appropriate packaging conditions. High quality product! A delight :-)
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very good, quality
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A
Rating: 5 out of 5
you have quality cheeses. I regularly order for ~100 euros or 3 kg every ~3 months. I am a very big cheese lover.
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A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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A
Rating: 5 out of 5
Careful service, I recommend
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