English 
B
Rating: 4 out of 5
Cheese and ham very satisfied, dry sausage with truffle, without truffle taste and way too fatty, disappointed with this product.
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Customer reviews of Maison Agour
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 977 published reviews
Summary of reviews
Maison Agour consistently receives praise for the quality and flavor of its cheeses and pâtés, with many mentions of excellent, flavorful products and well-packaged items that stay cold during transit. Customers highlight careful packaging, vacuum sealing, and cool packs that keep products in good condition, along with fast and reliable delivery when timing is right. The store earns positive notes for responsive service and smooth order handling, including quick replacements and helpful support in case of issues. Overall, the experience is described as dependable, with repeatedly strong product quality and secure, effective packaging that preserves freshness during delivery.
4 star reviews
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Rating: 4 out of 5
Excellent cheese, perfect packaging but insufficient for Corsica as the ice packs were completely thawed and the cheese was warm (thankfully vacuum packed).
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M
Rating: 4 out of 5
Easy and ergonomic, but the marking of the boxes with the mention Store in Cold needs improvement.
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X
Rating: 4 out of 5
Clear and correct information on the website. The shipping reception time was too long. Xabi.
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A
Rating: 4 out of 5
Some cheeses are a bit sharp, too bad about this product otherwise nothing to say about the other products which are as usual compliant
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Response from Maison Agour
Thank you for your feedback! Indeed, raw milk cheeses can sometimes have a slightly more 'sharp' taste. This is part of the characteristics of these authentic products, made in accordance with tradition. We are glad that you are satisfied with our other products and remain at your disposal for any information or recommendations according to your preferences.
C
Rating: 4 out of 5
Very good products. I only give 4 stars because the parcel relay is 30 minutes by car from my home.
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Response from Maison Agour
Thank you very much for your positive feedback on our products! We are really sorry to hear that the parcel relay chosen by the carrier is so far from your home. This can indeed be inconvenient, and we understand your frustration. We will pass this information on to our carrier to try to improve this point in the future. In the meantime, for your next order, feel free to explore our home delivery options or Chronofresh for more comfort.
C
Rating: 4 out of 5
Fast and compliant delivery.
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C
Rating: 4 out of 5
Nothing to report, easy to use
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A
Rating: 4 out of 5
Good
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N
Rating: 4 out of 5
Good site.
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Y
Rating: 4 out of 5
The products are excellent, authentic, perfectly packaged, and the delivery times are quick. But the shipping cost is exorbitant: I will order again but not often... Too bad
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P
Rating: 4 out of 5
very good
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G
Rating: 4 out of 5
The site could use more ergonomics and modernity, but the products are excellent and that's what we buy.
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C
Rating: 4 out of 5
Delivery arrived successfully and quickly. The only downside is that the cheese was not vacuum sealed, is that normal? Not having tasted it upon arrival, it stayed a few days in the refrigerator drawer and upon opening I noticed it had suffered. It remains very edible nonetheless.
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Response from Maison Agour
Thank you for your feedback and we are glad that the delivery went well. However, you are right, the cheese should indeed have been vacuum sealed, and we apologize for this oversight. That said, it is not a problem for this type of cheese. It continues to mature even without vacuum sealing, and it remains perfectly consumable. We are at your disposal for any further questions and thank you for your trust.
B
Rating: 4 out of 5
Good but expensive with shipping costs!
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Response from Maison Agour
Thank you for your feedback. We are delighted that you are satisfied with our products, but we understand that shipping costs may seem high. To reduce these costs, we suggest placing group orders with your friends or family. This can allow you to reach the necessary amount to benefit from free shipping and thus optimize costs. Best regards, The Agour team.
M
Rating: 4 out of 5
Hello, very good products except for the sausage which lacks flavor and is a bit soft otherwise it's fine, I recommend.
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E
Rating: 4 out of 5
Very good products, I would recommend. Thank you.
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J
Rating: 4 out of 5
AGOUR products are very good. But the carrier DPD is VERY bad!
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H
Rating: 4 out of 5
Delicious.
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E
Rating: 4 out of 5
Too much advertising after purchases.
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R
Rating: 4 out of 5
very good
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F
Rating: 4 out of 5
I think it's a very acceptable place that those of us who like cheese appreciate. Maybe it should be better adjusted when knowing the delivery date
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J
Rating: 4 out of 5
Abcd
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L
Rating: 4 out of 5
Clear site. Fast shipping. The products arrive in good condition despite the absence of cold in the package.
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B
Rating: 4 out of 5
very happy
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J
Rating: 4 out of 5
this urdina cheese is very good however it is a bit too salty. otherwise you can really taste the sheep cheese and it is very green, it can compete with Roquefort.
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F
Rating: 4 out of 5
Very good service. Excellent quality
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L
Rating: 4 out of 5
Well-designed site although a bit confusing regarding the discount offer for the newsletter.
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J
Rating: 4 out of 5
Abcd
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P
Rating: 4 out of 5
The cheeses and charcuterie are really excellent. I recommend these products without any reservation! The only downside is that the cold chain, which is touted on the site, is not respected by the delivery person.
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J
Rating: 4 out of 5
Good charcuterie and cheese products.
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N
Rating: 4 out of 5
Hello, Perfect and delicious product as usual, the only downside is the delivery which stayed 3 days in deposit with fresh products!!! Nicolas
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P
Rating: 4 out of 5
We did not taste the products intended for Christmas meals, just to mention that the jar of black cherry jam had leaked, the lid was damaged, I cannot attach the photo here, however thank you for receiving the package on the requested date. Best regards, M. Le Douarec.
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D
Rating: 4 out of 5
Very good products, but I did not receive the promised tommette on the grounds that I had not checked the box on the order form!!
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P
Rating: 4 out of 5
Delivered on time, order without issues! Thank you Agour.
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S
Rating: 4 out of 5
Order received quickly and well packaged and protected. Delicious cheeses, we are enjoying them. Basque cake good but not exceptional, a bit disappointed. But that doesn't take away from the overall satisfaction.
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E
Rating: 4 out of 5
Excellent cheese, Bayonne ham too strong for our taste, and really too thick slices.
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D
Rating: 4 out of 5
Some ambiguities to clarify.
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S
Rating: 4 out of 5
I recommend.
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P
Rating: 4 out of 5
Good
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