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G
Rating: 5 out of 5
First order, and very satisfied with the cheese which is delicious but also with the care taken in the shipping. 5 well-deserved stars.
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Customer reviews of Maison Agour
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 977 published reviews
Summary of reviews
Maison Agour consistently receives praise for the quality and flavor of its cheeses and pâtés, with many mentions of excellent, flavorful products and well-packaged items that stay cold during transit. Customers highlight careful packaging, vacuum sealing, and cool packs that keep products in good condition, along with fast and reliable delivery when timing is right. The store earns positive notes for responsive service and smooth order handling, including quick replacements and helpful support in case of issues. Overall, the experience is described as dependable, with repeatedly strong product quality and secure, effective packaging that preserves freshness during delivery.
5 star reviews
Reset filtersC
Rating: 5 out of 5
Perfect products, I have already recommended the house to several friends
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C
Rating: 5 out of 5
Hello, Very good products. I have been buying Ossau-Iraty sheep cheese aged reserve for a few years. I am always delighted.
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F
Rating: 5 out of 5
Exceptional products in impeccable packaging. They keep without any problem.
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J
Rating: 5 out of 5
We were very satisfied with our order, the cheese is always excellent, the delivery was very fast. I did not request a cold pack to accompany the cheese delivery and I thank very much the person who put the cold bags for free to preserve the cheese.
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M
Rating: 5 out of 5
Perfect and especially delicious
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F
Rating: 5 out of 5
top ! fast ! and excellent products
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P
Rating: 5 out of 5
Excellent products Good service
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G
Rating: 5 out of 5
Excellent Ossau-Iraty cheese!!! Bayonne ham and belly too! Bravo and thank you
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B
Rating: 5 out of 5
very good
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D
Rating: 5 out of 5
I do not want to give an opinion because I refuse to have my identity published. So if you do not have a solution, do not publish this note, please ignore everything. Thank you for your understanding.
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C
Rating: 5 out of 5
Nickel
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A
Rating: 5 out of 5
Very good products
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D
Rating: 5 out of 5
High quality products shipped very quickly from Héllette to Spain. Everything perfect!
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Response from Maison Agour
Mr. Bembibre:
We greatly appreciate your positive comment. We are glad to know that you are satisfied with the quality of our products and the speed of delivery from Héllette to Spain.
We will be happy to serve you again very soon!
Sincerely,
L'Atelier du Chocolat
We greatly appreciate your positive comment. We are glad to know that you are satisfied with the quality of our products and the speed of delivery from Héllette to Spain.
We will be happy to serve you again very soon!
Sincerely,
L'Atelier du Chocolat
M
Rating: 5 out of 5
Very good products of excellent quality. Highly recommended. Very serious company both for the preparation of packages and delivery. I am really very satisfied.
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A
Rating: 5 out of 5
Excellent Basque cheeses, perfectly aged and delivered in the best conditions.
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C
Rating: 5 out of 5
Superb, as usual.
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Y
Rating: 5 out of 5
Hello, your cheeses are excellent.
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P
Rating: 5 out of 5
Perfect. I will order again!
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X
Rating: 5 out of 5
The 2 cheeses are in the cellar to continue their aging....
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C
Rating: 5 out of 5
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S
Rating: 5 out of 5
Cheeses of the highest quality. Very good. The delivery was on time, although they need to take care of the cold chain. Other than that, everything perfect. I will repeat the purchase with this company.
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Response from Maison Agour
Dear Mr. Mendez Gonzalez,
Thank you very much for your positive comment about our cheeses. We are glad to know that you are satisfied with the quality and the punctuality of the delivery.
We take your observation regarding the care of the cold chain very seriously and will work to improve this aspect, in order to always guarantee the best possible experience.
It will be a pleasure to serve you again very soon.
Sincerely,
Maison Agour Etxea
Thank you very much for your positive comment about our cheeses. We are glad to know that you are satisfied with the quality and the punctuality of the delivery.
We take your observation regarding the care of the cold chain very seriously and will work to improve this aspect, in order to always guarantee the best possible experience.
It will be a pleasure to serve you again very soon.
Sincerely,
Maison Agour Etxea
L
Rating: 5 out of 5
Everything perfect
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I
Rating: 5 out of 5
Products delivered on time, and the quality is there!
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S
Rating: 5 out of 5
good value for money
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E
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Always good merchandise at Agour, the little smoked raw milk tomettes, and the charcuterie. It's the bomb!
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T
Rating: 5 out of 5
Excellent products and fast shipping
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C
Rating: 5 out of 5
Delivery always so fast ..... and delicious cheese Thank you
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A
Rating: 5 out of 5
Exceptional in everything, the product, the cheese deserves to be the best in the world for a third time
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C
Rating: 5 out of 5
Received according to your information and in perfect condition.
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Response from Maison Agour
Mr. Nieves,
Thank you very much for your message. We are glad to know that you have received your order in perfect condition and that everything has met your satisfaction.
Sincerely,
Maison Agour Etxea
Thank you very much for your message. We are glad to know that you have received your order in perfect condition and that everything has met your satisfaction.
Sincerely,
Maison Agour Etxea
G
Rating: 5 out of 5
Excellence of products and careful delivery. I will return sooner or later as a fan to place a new order. THANK YOU
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I
Rating: 5 out of 5
Everything is great, the order was served quickly and the quality of the product is excellent.
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Response from Maison Agour
Mr. López Almenar,
Thank you very much for your comment! We are glad to know that your order arrived quickly and that you were satisfied with the quality of our products. It will always be a pleasure to serve you again.
Best regards,
Maison Agour Etxea
Thank you very much for your comment! We are glad to know that your order arrived quickly and that you were satisfied with the quality of our products. It will always be a pleasure to serve you again.
Best regards,
Maison Agour Etxea
T
Rating: 5 out of 5
Always excellent I share with friends Thank you
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J
Rating: 5 out of 5
Fast delivery and very well packaged products. Excellent products
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M
Rating: 5 out of 5
perfect delivery and products are as usual
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N
Rating: 5 out of 5
Dream cheeses that arrive 2 to 3 days after the order. Impeccable service. Thank you!!!
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J
Rating: 5 out of 5
Perfect.
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H
Rating: 5 out of 5
Very good wine and very fast delivery. I will gladly order again.
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M
Rating: 5 out of 5
Very well
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