Hello , I received the parcel as expected on the day indicated , the packaging was well done . The bag is superb and of good quality. Thank you for your serious work. I wish you all the best for the future. Sincerely Véronique Sentenac
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Response from Maison Jeanne
Hello Véronique, thank you for your positive feedback on Maison Jeanne! We are delighted that you are satisfied with the delivery and the quality of your bag. See you soon! The Maison Jeanne team
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Florence K.
Rating: 5 out of 5
following a purchase from 01/11/2024
Nothing to complain about: perfect
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Response from Maison Jeanne
Hello Florence, thank you for your comment! We're delighted you enjoyed your experience and hope to see you again soon! The Maison Jeanne team :)
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Elisabeth S.
Rating: 5 out of 5
following a purchase from 20/10/2024
My black banana is very well made, beautiful and practical. Arrived quickly and well packaged. Thank you very much
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Response from Maison Jeanne
Thank you Elisabeth for your confidence, and for your pleasant feedback on our black Leo banana! We're delighted that it suits you perfectly. See you soon at Maison Jeanne!
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Nicole B.
Rating: 5 out of 5
following a purchase from 25/08/2024
too bad the banana lost its hook!!! I think it's beautiful .... many thanks to the whole team Nicole Burdillat
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Response from Maison Jeanne
Hello Nicole, thank you for your positive comment! We've indeed made a few adjustments to the Léo banana, and removed the carabiner for greater practicality ;) See you soon! The Maison Jeanne team
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Alexandrine T.
Rating: 5 out of 5
following a purchase from 29/08/2024
Easy to order on the site. Fast delivery. Very good quality of the banana ordered and colors similar to the photos on the site. Very satisfied with this purchase. Highly recommend it.
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Response from Maison Jeanne
Thank you very much for your positive feedback on our Maison Jeanne website. We are delighted to know that you appreciated the ease of ordering, the speed of delivery, as well as the quality of the product purchased. We hope to see you again soon, thank you for your recommendation!
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Jerome O.
Rating: 5 out of 5
following a purchase from 20/08/2024
Great quality and personalized service. Thank you
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Response from Maison Jeanne
Thank you very much for your positive feedback! It encourages us to continue providing our customers with impeccable service :) Thanks again for your trust, it means a lot to us. See you soon at Maison Jeanne!
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Sylvie M.
Rating: 5 out of 5
following a purchase from 19/08/2024
Great product! Very fast shipping and great customer service! I highly recommend it!
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Response from Maison Jeanne
Thank you very much for your positive feedback, Sylvie! We are delighted that you are satisfied with our products and services. Your recommendation encourages us to continue providing quality products and exceptional customer service. See you soon at Maison Jeanne!
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julien M.
Rating: 5 out of 5
following a purchase from 01/08/2024
Fast and efficient ordering!
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Response from Maison Jeanne
Thank you Julien for your positive feedback, we are delighted that you enjoyed your shopping experience on our Maison Jeanne website. We do our utmost to offer a fast and efficient service to our customers. Thank you again for your trust and support!
Amicie - Maison Jeanne
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Catherine C.
Rating: 5 out of 5
following a purchase from 10/07/2024
Very fast delivery and products as ordered. Perfect!
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Response from Maison Jeanne
We are delighted that your experience with Maison Jeanne has been a positive one, Catherine. We always do our best to ensure prompt delivery and quality products. Thank you for your confidence! :)
Sonia - Maison Jeanne
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Veronika A.
Rating: 5 out of 5
following a purchase from 29/06/2024
The bag I purchased is of excellent quality, I highly recommend this brand.
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Nathalie L.
Rating: 5 out of 5
following a purchase from 25/04/2024
Great service, next-day delivery and very high quality products. I recommend the brand without hesitation.
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Response from Maison Jeanne
Thank you very much for your positive review of Maison Jeanne! We are delighted to hear that you enjoyed our attentive service and quality products. :)
Sonia - Maison Jeanne
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Camille C.
Rating: 5 out of 5
following a purchase from 02/05/2024
Very good product. Order received quickly. Top quality. Highly recommend
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Response from Maison Jeanne
Thank you very much for your review of Maison Jeanne. We are delighted that you enjoyed our products and that your order was delivered promptly. Thank you again for your trust and support. We hope to see you soon! :)
Sonia - Maison Jeanne
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Geneviève D.
Rating: 5 out of 5
following a purchase from 21/04/2024
Simply perfect
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Response from Maison Jeanne
Thank you Geneviève for your positive feedback.
We are delighted that you enjoyed your Maison Jeanne experience. Your satisfaction is our greatest reward.
Bérénice - Maison Jeanne
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Gwen J.
Rating: 5 out of 5
following a purchase from 21/04/2024
Super quality, super service! A brand I love and recommend!!!!
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Response from Maison Jeanne
Thank you very much, Gwen, for your positive comment about our brand! We are delighted that you are satisfied with the quality of our products and service. Your recommendation is very much appreciated! Thank you again and we look forward to serving you again.
Bérénice - Maison Jeanne
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Mara U.
Rating: 5 out of 5
following a purchase from 19/04/2024
Order received promptly plus a phone call to let me know about shipping The items are beautiful and of high quality I highly recommend Maison Jeanne
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Response from Maison Jeanne
Thank you very much Mara for your positive recommendation, we are delighted that you have appreciated our service and the quality of our products. We do our utmost to satisfy our customers and your review encourages us to continue in this direction. See you soon at Maison Jeanne!
Bérénice - Maison Jeanne
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Emilie L.
Rating: 5 out of 5
following a purchase from 17/04/2024
The best! Top quality and impeccable service. Thank you for your commitment to women suffering from long-term illnesses.
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Response from Maison Jeanne
Thank you very much Emilie for this positive review! We are delighted to know that our commitment to these women was appreciated and that you were satisfied with the quality and service of our Brand. It encourages us to continue in this way to bring support and quality to our customers. Thank you again for your trust and support. See you soon at Maison Jeanne!
Bérénice - Maison Jeanne
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Samia B.
Rating: 5 out of 5
following a purchase from 03/03/2024
I'm very satisfied with my Lilly weekend bag.First of all, it's very beautiful, practical (several inside and outside pockets, sturdy handles)and of good quality. It's just a shame it doesn't come in a range of colors. In any case, it makes me want to go away every weekend!
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Response from Maison Jeanne
Thank you very much Samia for your positive feedback! We're delighted that you're happy with your Lilly weekend bag, available in Camel, Indigo and Khaki.
Have a great trip with your new bag! 😃
Bérénice - Maison Jeanne
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Corinne R.
Rating: 5 out of 5
following a purchase from 08/04/2024
The card that comes with the parcel is very thoughtful, thank you!
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Response from Maison Jeanne
Thank you very much for your feedback, we are delighted that you liked the postcard. Thank you for your confidence and see you soon on our site! :)
Sonia - Maison Jeanne
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Marie-Hélène G.
Rating: 5 out of 5
following a purchase from 14/04/2024
I'm a loyal follower of Maison Jeanne's creations, from my indestructible travel bag to the clutches available in different sizes and textiles. And beautiful leather goods too. Here, it was the Sonia toiletry bag in dark tartan: very, very charming.
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Response from Maison Jeanne
Thank you very much Marie-Hélène for your loyalty and for your positive feedback on our creations. We're delighted that you like our Sonia toiletry bag so much and hope to continue satisfying you with our future creations. See you soon! :)
Sonia - Maison Jeanne
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Diane C.
Rating: 5 out of 5
following a purchase from 05/03/2024
Fast delivery and perfect product!
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Response from Maison Jeanne
Thank you for your positive comment about Maison Jeanne. We are delighted that you appreciated the speed of our delivery and the quality of our products. We do our utmost to satisfy our customers and your opinion is our greatest reward. Thank you again and see you soon on our site!
Sonia - Maison Jeanne
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Isabelle G.
Rating: 5 out of 5
following a purchase from 17/01/2024
Very nice product
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Response from Maison Jeanne
Thank you very much for your positive review of Maison Jeanne. We are delighted that you enjoyed our creations!
Sonia - Maison Jeanne
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Anne C.
Rating: 4 out of 5
following a purchase from 29/01/2024
One item not available but very happy with the other items received.
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Response from Maison Jeanne
Thank you very much Anne for your positive feedback on our creations! We're sorry that one of them wasn't available, but delighted that the others satisfied you. See you soon at Maison Jeanne!
Sonia - Maison Jeanne
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Caroline C.
Rating: 5 out of 5
following a purchase from 09/02/2024
fast delivery, very well packed and cared for
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Response from Maison Jeanne
Thank you very much for your positive feedback, Caroline! We're delighted that our fast shipping and careful packaging lived up to your expectations. Your satisfaction is our priority. We hope to see you soon!
Sonia - Maison Jeanne
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Annick G.
Rating: 5 out of 5
following a purchase from 11/01/2024
It's a present I gave to my granddaughter, Jeanne. She was very happy with it.
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Response from Maison Jeanne
Hello Annick, thank you very much for your positive feedback on Maison Jeanne. We're delighted that she liked the gift you gave your little girl! :)
Sonia - Maison Jeanne
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Isabelle C.
Rating: 5 out of 5
following a purchase from 11/01/2024
Delighted with my order, which was sent with care and conformed to the description and my expectations. Special mention for the quality of communication from the Maison Jeanne team. I will not hesitate to order again.
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Response from Maison Jeanne
Thank you very much for your positive feedback, Isabelle! We are delighted that you are happy with your experience! :)
Sonia - Maison Jeanne
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Marie-Hélène G.
Rating: 5 out of 5
following a purchase from 06/01/2024
I've been a loyal Maison Jeanne customer almost since the company was founded. I appreciate the quality of the products, the fabrics, the tailoring and the successful adaptation of the entire luggage line to travel: solidity, practical design, elegance. But the Laura stoles too, which I must have in three colors, are real comfort warmers. The lines, which continue to be inventive, the Tartan, soon to be my new craving... and finally, a team so combative, energetic and friendly. The warmth of their welcome is no mean feat.
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Response from Maison Jeanne
Thank you very much for your complimentary comment, Marie-Hélène! We are delighted to know that you are a loyal customer and that you appreciate our products. Your satisfaction is our greatest reward, and we continually strive to innovate in order to offer you quality products that last.
We look forward to seeing you soon at Maison Jeanne! :)
Sonia - Maison Jeanne
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Marie Cécile H.
Rating: 5 out of 5
following a purchase from 10/01/2024
Top product Fast delivery Great customer experience
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Response from Maison Jeanne
I'm glad you enjoyed our product and fast delivery service. We pride ourselves on delivering a quality customer experience. Thank you very much for your positive review, it encourages us to continue in this way. :)
Sonia - Maison Jeanne
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Catherine B.
Rating: 5 out of 5
following a purchase from 10/12/2023
Beautiful weekend bag, even more beautiful in person!
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Response from Maison Jeanne
Thank you very much Catherine! We are delighted that you are happy with your purchase and that you find the bag even more beautiful in person. We hope you'll take full advantage of it on your next trips! :)
Sonia - Maison Jeanne
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Patrick K.
Rating: 5 out of 5
following a purchase from 12/12/2023
Beautiful and high quality!
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Response from Maison Jeanne
Thank you very much for your positive feedback Patrick. :)
We hope to see you soon at Maison Jeanne!
Sonia - Maison Jeanne
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Clotilde R.
Rating: 5 out of 5
following a purchase from 25/12/2023
Another great purchase! Fast shipping! The products are beautiful! We are always very well informed about the status of our order by phone!
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Response from Maison Jeanne
Thank you very much for your comment. We are delighted that you are satisfied with your purchase and our service. We look forward to seeing you soon at Maison Jeanne.
Sonia - Maison Jeanne
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Tatiana D.
Rating: 4 out of 5
following a purchase from 03/01/2024
Very nice travel bag. I put a lot of stuff in it.
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Response from Maison Jeanne
Thank you very much for your positive review Tatiana! We are delighted that you were able to store all your belongings. :)
Sonia - Maison Jeanne
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CAROLINE L.
Rating: 4 out of 5
following a purchase from 20/12/2023
Good quality products Disappointed because a gift was to be slipped into the package, scrunchy or furosiki but nothing. And no reply to my e-mails
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Response from Maison Jeanne
Hello Caroline, thank you for your feedback on Maison Jeanne. We are sorry for the omission of the gift and, normally it should have been sent to you, can you confirm that you did receive it? I also think I replied to you by email but given your comment I wonder if you do receive our exchanges. Please let me know. Sincerely, Sandra
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Pascale H.
Rating: 5 out of 5
following a purchase from 15/12/2023
Several gifts purchased. Everyone was delighted! I was called after placing my order, which I appreciated because we were able to discuss my order and Maison Jeanne. I liked the "small boutique" feel and the fact that the materials were eco-friendly. super-fast delivery! I wish you all the best!
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Response from Maison Jeanne
Thank you very much for your positive feedback on Maison Jeanne. We are delighted that you enjoyed your gifts and that you appreciated our customer service.
We attach great importance to eco-responsibility and are pleased that this has been noticed. Have a nice day!
Sonia - Maison Jeanne
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Anne B.
Rating: 5 out of 5
following a purchase from 14/12/2023
Very nice products Careful packaging and on time delivery Top! Thank you
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Response from Maison Jeanne
We're delighted you like our products. We make it a point of honor to take care of the packaging and meet deadlines. Thank you for your positive feedback!
Sonia - Maison Jeanne
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JULIE D.
Rating: 5 out of 5
following a purchase from 18/12/2023
Fast shipping, the item ordered is perfect, as expected and a personalized note is much appreciated.
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Response from Maison Jeanne
Thank you for your positive review of Maison Jeanne. It encourages us to continue our efforts to offer you a quality service. Thank you again for your trust and don't hesitate to come back to us if necessary.
Sonia - Maison Jeanne
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Fabienne R.
Rating: 5 out of 5
following a purchase from 17/12/2023
1st purchase at Maison Jeanne Very nice toiletry bag. I am very satisfied.
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Response from Maison Jeanne
We are delighted to hear that you were satisfied with your first experience at Maison Jeanne and that you like your toiletries.
Thank you again for your confidence and see you soon!
Sonia - Maison Jeanne
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Severine J.
Rating: 5 out of 5
following a purchase from 15/12/2023
Very good quality products, fast and careful shipping!
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Response from Maison Jeanne
Thank you very much for your positive review of Maison Jeanne! We are delighted to hear that you liked our products and that you appreciated our fast and careful delivery service. Your satisfaction is our priority!
Sonia - Maison Jeanne
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Delphine C.
Rating: 5 out of 5
following a purchase from 16/12/2023
really perfect
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Virginie B.
Rating: 5 out of 5
following a purchase from 18/12/2023
Magnificent backpack, I'll never leave it! Super-fast preparation and retrieval, lovely words in the bag, lots of thoughtful touches that make you feel good. Thank you so much!
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Response from Maison Jeanne
Thank you so much Virginie for your lovely comment! We're delighted that you like our David backpack so much and that you appreciate our little touches. See you soon!
Sonia - Maison Jeanne
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Karine M.
Rating: 5 out of 5
following a purchase from 10/12/2023
A great customer experience, starting with my order when I was more than pleasantly surprised to receive a call to thank me for my order. The products arrived quickly, perfectly packaged and with little touches that were much appreciated. And what can I say about the quality of the products! In short, everything was PERFECT! I'll definitely be ordering again.
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Response from Maison Jeanne
Thank you so much for your positive feedback, Karine! We are delighted to hear that you enjoyed your experience at Maison Jeanne. We take pride in offering impeccable customer service and quality products. We hope to see you soon!
Sonia - Maison Jeanne
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