Customer reviews of Maison Jeanne

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 276 published reviews
5 259 94% 4 14 5% 3 1 0% 2 2 1% 1 0 0%

4 star reviews

Reset filters
V
Virginie S.
Rating: 4 out of 5
following a purchase from 18/01/2025
I am delighted with the items I received. It was my first order but unfortunately the last since the Maison Jeanne adventure is coming to an end. However, my order is missing an item. I'm waiting for either a refund or delivery of the missing item.
Translated reviews
C
Christine R.
Rating: 4 out of 5
following a purchase from 08/01/2025
Product conforms to specifications and the fabric seems quite thick. Nice khaki
Translated reviews
A
Anne C.
Rating: 4 out of 5
following a purchase from 29/01/2024
One item not available but very happy with the other items received.
Translated reviews
Response from Maison Jeanne
Thank you very much Anne for your positive feedback on our creations! We're sorry that one of them wasn't available, but delighted that the others satisfied you. See you soon at Maison Jeanne!

Sonia - Maison Jeanne
T
Tatiana D.
Rating: 4 out of 5
following a purchase from 03/01/2024
Very nice travel bag. I put a lot of stuff in it.
Translated reviews
Response from Maison Jeanne
Thank you very much for your positive review Tatiana! We are delighted that you were able to store all your belongings. :)

Sonia - Maison Jeanne
C
CAROLINE L.
Rating: 4 out of 5
following a purchase from 20/12/2023
Good quality products Disappointed because a gift was to be slipped into the package, scrunchy or furosiki but nothing. And no reply to my e-mails
Translated reviews
Response from Maison Jeanne
Hello Caroline, thank you for your feedback on Maison Jeanne. We are sorry for the omission of the gift and, normally it should have been sent to you, can you confirm that you did receive it? I also think I replied to you by email but given your comment I wonder if you do receive our exchanges. Please let me know. Sincerely, Sandra
E
Elisa R.
Rating: 4 out of 5
following a purchase from 04/07/2023
Good quality, good service and nice design. Still a bit expensive
Translated reviews
Response from Maison Jeanne
Thank you very much Elisa for your review and we are delighted that you appreciated the quality, service and design. As far as prices are concerned, we have to bear the full brunt of the increase in raw materials, but we try to maintain good value for money. We take good note of your comment. See you soon at Maison Jeanne.
P
pascal L.
Rating: 4 out of 5
following a purchase from 09/12/2022
very good reactivity so that the parcels arrive in time for the holidays. again thank you
Translated reviews
Response from Maison Jeanne
Thank you very much for your feedback, Pascal! We are delighted that you were satisfied with our responsiveness. Emma & Sandra
E
Estelle P.
Rating: 4 out of 5
following a purchase from 25/11/2022
Very nice bag. A small bag or a simple pouch to wrap the bag when sending would be more "elegant" than the simple "torn" paper.
Translated reviews
M
Maite B.
Rating: 4 out of 5
following a purchase from 11/07/2022
I'm very happy with my purchase despite a long delivery time
Translated reviews
Response from Maison Jeanne
Hello Maite, Thank you for your review, again sorry for this exceptional delivery problem. See you soon! Emma
P
pascale R.
Rating: 4 out of 5
following a purchase from 09/05/2022
I am super happy with my backpack. Lightweight, easy to store. Glad to have met this brand.
Translated reviews
E
Emmanuelle C.
Rating: 4 out of 5
following a purchase from 01/03/2022
Package well received and in good condition. Delivery a little long compared to the announced time.
Translated reviews
A
Annie B.
Rating: 4 out of 5
following a purchase from 20/12/2021
Received the order in a timely manner and very well packaged
Translated reviews
M
maryline M.
Rating: 4 out of 5
following a purchase from 06/12/2021
Fast delivery and very refined and personalized packaging.
Translated reviews
C
Céline L.
Rating: 4 out of 5
Very nice kit which is in accordance with the photo.
Translated reviews

Account suspended

Cette attestation de confiance n'est plus disponible.

We use cookies for audience measurement and improving user experience.