9.8/10
★★★★★
based on 249 published reviews

Latest customer reviews

5/5
★★★★★
The card that comes with the parcel is very thoughtful, thank you!
Corinne R.
Corinne R.
purchased on 08/04/2024 
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Answer from Maison Jeanne
Thank you very much for your feedback, we are delighted that you liked the postcard. Thank you for your confidence and see you soon on our site! 🙂

Sonia - Maison Jeanne
5/5
★★★★★
I'm a loyal follower of Maison Jeanne's creations, from my indestructible travel bag to the clutches available in different sizes and textiles. And beautiful leather goods too. Here, it was the Sonia toiletry bag in dark tartan: very, very charming.
Marie-hélène G.
Marie-hélène G.
purchased on 14/04/2024 
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Answer from Maison Jeanne
Thank you very much Marie-Hélène for your loyalty and for your positive feedback on our creations. We're delighted that you like our Sonia toiletry bag so much and hope to continue satisfying you with our future creations. See you soon! 🙂

Sonia - Maison Jeanne
5/5
★★★★★
Fast delivery and perfect product!
Diane C.
Diane C.
purchased on 05/03/2024 
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Answer from Maison Jeanne
Thank you for your positive comment about Maison Jeanne. We are delighted that you appreciated the speed of our delivery and the quality of our products. We do our utmost to satisfy our customers and your opinion is our greatest reward. Thank you again and see you soon on our site!

Sonia - Maison Jeanne
5/5
★★★★★
Very nice product
Isabelle G.
Isabelle G.
purchased on 17/01/2024 
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Answer from Maison Jeanne
Thank you very much for your positive review of Maison Jeanne. We are delighted that you enjoyed our creations!

Sonia - Maison Jeanne
4/5
★★★★☆
One item not available but very happy with the other items received.
Anne C.
Anne C.
purchased on 29/01/2024 
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Answer from Maison Jeanne
Thank you very much Anne for your positive feedback on our creations! We're sorry that one of them wasn't available, but delighted that the others satisfied you. See you soon at Maison Jeanne!

Sonia - Maison Jeanne
5/5
★★★★★
Fast delivery, very well packed and cared for
Caroline C.
Caroline C.
purchased on 09/02/2024 
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Answer from Maison Jeanne
Thank you very much for your positive feedback, Caroline! We're delighted that our fast shipping and careful packaging lived up to your expectations. Your satisfaction is our priority. We hope to see you soon!

Sonia - Maison Jeanne
5/5
★★★★★
It's a present I gave to my granddaughter, Jeanne. She was very happy with it.
Annick G.
Annick G.
purchased on 11/01/2024 
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Answer from Maison Jeanne
Hello Annick, thank you very much for your positive feedback on Maison Jeanne. We're delighted that she liked the gift you gave your little girl! 🙂

Sonia - Maison Jeanne
5/5
★★★★★
Delighted with my order, which was sent with care and conformed to the description and my expectations. Special mention for the quality of communication from the Maison Jeanne team. I will not hesitate to order again.
Isabelle C.
Isabelle C.
purchased on 11/01/2024 
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Answer from Maison Jeanne
Thank you very much for your positive feedback, Isabelle! We are delighted that you are happy with your experience! 🙂

Sonia - Maison Jeanne
5/5
★★★★★
I've been a loyal Maison Jeanne customer almost since the company was founded. I appreciate the quality of the products, the fabrics, the tailoring and the successful adaptation of the entire luggage line to travel: solidity, practical design, elegance. But the Laura stoles too, which I must have in three colors, are real comfort warmers. The lines, which continue to be inventive, the Tartan, soon to be my new craving... and finally, a team so combative, energetic and friendly. The warmth of their welcome is no mean feat.
Marie-hélène G.
Marie-hélène G.
purchased on 06/01/2024 
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Answer from Maison Jeanne
Thank you very much for your complimentary comment, Marie-Hélène! We are delighted to know that you are a loyal customer and that you appreciate our products. Your satisfaction is our greatest reward, and we continually strive to innovate in order to offer you quality products that last.

We look forward to seeing you soon at Maison Jeanne! 🙂

Sonia - Maison Jeanne
5/5
★★★★★
Top product Fast delivery Great customer experience
Marie Cécile H.
Marie Cécile H.
purchased on 10/01/2024 
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Answer from Maison Jeanne
I'm glad you enjoyed our product and fast delivery service. We pride ourselves on delivering a quality customer experience. Thank you very much for your positive review, it encourages us to continue in this way. 🙂

Sonia - Maison Jeanne
5/5
★★★★★
Beautiful weekend bag, even more beautiful in person!
Catherine B.
Catherine B.
purchased on 10/12/2023 
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Answer from Maison Jeanne
Thank you very much Catherine! We are delighted that you are happy with your purchase and that you find the bag even more beautiful in person. We hope you'll take full advantage of it on your next trips! 🙂

Sonia - Maison Jeanne
5/5
★★★★★
Beautiful and high quality!
Patrick K.
Patrick K.
purchased on 12/12/2023 
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Answer from Maison Jeanne
Thank you very much for your positive feedback Patrick. 🙂

We hope to see you soon at Maison Jeanne!

Sonia - Maison Jeanne
5/5
★★★★★
Another great purchase! Fast shipping! The products are beautiful! We are always very well informed about the status of our order by phone!
Clotilde R.
Clotilde R.
purchased on 25/12/2023 
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Answer from Maison Jeanne
Thank you very much for your comment. We are delighted that you are satisfied with your purchase and our service. We look forward to seeing you soon at Maison Jeanne.

Sonia - Maison Jeanne
4/5
★★★★☆
Very nice travel bag. I put a lot of stuff in it.
Tatiana D.
Tatiana D.
purchased on 03/01/2024 
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Answer from Maison Jeanne
Thank you very much for your positive review Tatiana! We are delighted that you were able to store all your belongings. 🙂

Sonia - Maison Jeanne
4/5
★★★★☆
Good quality products Disappointed because a gift was to be slipped into the package, scrunchy or furosiki but nothing. And no reply to my e-mails
Caroline L.
Caroline L.
purchased on 20/12/2023 
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Answer from Maison Jeanne
Hello Caroline, thank you for your feedback on Maison Jeanne. We are sorry for the omission of the gift and, normally it should have been sent to you, can you confirm that you did receive it? I also think I replied to you by email but given your comment I wonder if you do receive our exchanges. Please let me know. Sincerely, Sandra
5/5
★★★★★
Several gifts purchased. Everyone was delighted! I was called after placing my order, which I appreciated because we were able to discuss my order and Maison Jeanne. I liked the "small boutique" feel and the fact that the materials were eco-friendly. super-fast delivery! I wish you all the best!
Pascale H.
Pascale H.
purchased on 15/12/2023 
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Answer from Maison Jeanne
Thank you very much for your positive feedback on Maison Jeanne. We are delighted that you enjoyed your gifts and that you appreciated our customer service.

We attach great importance to eco-responsibility and are pleased that this has been noticed. Have a nice day!

Sonia - Maison Jeanne
5/5
★★★★★
Very nice products Careful packaging and on time delivery Top! Thank you
Anne B.
Anne B.
purchased on 14/12/2023 
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Answer from Maison Jeanne
We're delighted you like our products. We make it a point of honor to take care of the packaging and meet deadlines. Thank you for your positive feedback!

Sonia - Maison Jeanne
5/5
★★★★★
Fast shipping, the item ordered is perfect, as expected and a personalized note is much appreciated.
Julie D.
Julie D.
purchased on 18/12/2023 
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Answer from Maison Jeanne
Thank you for your positive review of Maison Jeanne. It encourages us to continue our efforts to offer you a quality service. Thank you again for your trust and don't hesitate to come back to us if necessary.

Sonia - Maison Jeanne
5/5
★★★★★
1st purchase at Maison Jeanne Very nice toiletry bag. I am very satisfied.
Fabienne R.
Fabienne R.
purchased on 17/12/2023 
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Answer from Maison Jeanne
We are delighted to hear that you were satisfied with your first experience at Maison Jeanne and that you like your toiletries.

Thank you again for your confidence and see you soon!

Sonia - Maison Jeanne
5/5
★★★★★
Very good quality products, fast and careful shipping!
Severine J.
Severine J.
purchased on 15/12/2023 
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Answer from Maison Jeanne
Thank you very much for your positive review of Maison Jeanne! We are delighted to hear that you liked our products and that you appreciated our fast and careful delivery service. Your satisfaction is our priority!

Sonia - Maison Jeanne
5/5
★★★★★
Really perfect
Delphine C.
Delphine C.
purchased on 16/12/2023 
5/5
★★★★★
Magnificent backpack, I'll never leave it! Super-fast preparation and retrieval, lovely words in the bag, lots of thoughtful touches that make you feel good. Thank you so much!
Virginie B.
Virginie B.
purchased on 18/12/2023 
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Answer from Maison Jeanne
Thank you so much Virginie for your lovely comment! We're delighted that you like our David backpack so much and that you appreciate our little touches. See you soon!

Sonia - Maison Jeanne
5/5
★★★★★
A great customer experience, starting with my order when I was more than pleasantly surprised to receive a call to thank me for my order. The products arrived quickly, perfectly packaged and with little touches that were much appreciated. And what can I say about the quality of the products! In short, everything was PERFECT! I'll definitely be ordering again.
Karine M.
Karine M.
purchased on 10/12/2023 
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Answer from Maison Jeanne
Thank you so much for your positive feedback, Karine! We are delighted to hear that you enjoyed your experience at Maison Jeanne. We take pride in offering impeccable customer service and quality products. We hope to see you soon!

Sonia - Maison Jeanne
5/5
★★★★★
Great discovery of this brand from Lille. The quality of the products is insane 😍
Bettina D.
Bettina D.
purchased on 08/12/2023 
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Answer from Maison Jeanne
Thank you for your positive review of our brand! We're delighted you liked the quality of our products. We hope to see you soon!

Sonia - Maison Jeanne
5/5
★★★★★
Fast and secure ordering. Great items! Thank you
Isabelle V.
Isabelle V.
purchased on 04/12/2023 
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Answer from Maison Jeanne
Thank you very much for your positive feedback, Isabelle! We do our utmost to provide our customers with a fast and secure ordering experience, as well as quality items. Please don't hesitate to contact us! See you soon!

Sonia - Maison Jeanne
5/5
★★★★★
I just love my moon bag and the help I got from Emma was so amazing I felt like I was part of the maison Jeanne family 😉.
Chiquita L.
Chiquita L.
purchased on 04/12/2023 
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Answer from Maison Jeanne
Thank you so much Chiquita for your lovely comment! We're so glad you love your bag and feel like part of the Maison Jeanne family. It means a lot to us! Have a wonderful day!

Sonia - Maison Jeanne.
5/5
★★★★★
Extreme quality products that take care of the environment. All this while contributing to a great cause. Bravo Thank you for what you do. See you soon.
Françoise C.
Françoise C.
purchased on 20/11/2023 
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Answer from Maison Jeanne
Thank you very much for your positive review of our products and our commitment to the environment! We are delighted to know that our efforts are appreciated!

Sonia - Maison Jeanne
5/5
★★★★★
Products arrived very quickly and satisfied. Great customer service, which is rare these days: thank you Sonia! Everything is perfect to put at the foot of the Christmas tree!
Isabelle M.
Isabelle M.
purchased on 29/11/2023 
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Answer from Maison Jeanne
Thank you very much for your positive feedback on Maison Jeanne! We are delighted that you are satisfied with our products and customer service. Please don't hesitate to contact us if you need any help!

Sonia - Maison Jeanne

5/5
★★★★★
I am very happy with the product, as advertised, fast shipping. I recommend this site for its seriousness. cordially
Nathalie V.
Nathalie V.
purchased on 18/11/2023 
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Answer from Maison Jeanne
Thank you very much for your positive review! We are delighted that you enjoyed our product and service. We hope to see you again soon!

Sonia - Maison Jeanne
5/5
★★★★★
Excellent, hard-working contact with customers and products
Delphine P.
Delphine P.
purchased on 26/11/2023 
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Answer from Maison Jeanne
Thank you for your positive feedback, Delphine. We are delighted to hear that you appreciated our customer service as well as our products. We are always listening to our customers to improve our offer. We look forward to seeing you again on our Maison Jeanne website!

Sonia - Maison Jeanne