Customer reviews of Mandalashop-online

9,8 /10

Based on 860 published reviews

Summary of reviews

The online store Mandalashop-online is praised for its exceptional product quality, with customers highlighting the beauty and originality of items such as necklaces, jewelry, and sun catchers. The packaging is consistently noted as careful and thoughtful, enhancing the overall purchase experience. Fast delivery is a recurring theme, with many customers appreciating receiving their orders promptly and in great condition.

1 star review

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Fabien M.

Published on 18/05/2026 à 06h15 following a purchase from 07/05/2026

First and last time I order from MANDALASHOP! Indeed, I placed an order with delivery within 24 to 48 hours and I received it 5 days after the order. Then I chose to put a message on the gift package and instead I received a nice sticker "pleasure of giving". I paid an extra fee to include this message........This site is to be forgotten!!

Translated reviews

Response from Mandalashop-online Published on 19/05/2026

Hello Fabien, we accept criticism when it is justified, but not excessive comments or those distorting reality. Your order placed on May 7 was shipped on May 11 (with May 8 being a holiday) and then delivered on May 12. The announced shipping times (and not delivery) were therefore respected. Regarding the gift wrapping, your products were carefully prepared in velvet pouches and then wrapped for gifting. If despite this the products do not suit you, you have of course 14 days to return them to us, in accordance with our terms and conditions.