Customer reviews of Mandalashop-online

9,8 /10

Based on 866 published reviews

Summary of reviews

Mandalashop-online consistently delivers items with careful packaging and prompt shipping, ensuring products arrive protected and as described. The range includes necklaces, sun catchers, mugs, and mouse pads, with many reviews highlighting beautiful, original designs and attention to personal touches like handwritten notes and gift packaging. Customers frequently praise friendly, responsive service and a high level of care in communication, customization options, and reliable order handling. The shopping experience is described as smooth and satisfying, with repeat purchases and strong appreciation for the brand’s personal touch and quality.

1 star review

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Fabien M.

Published on 18/05/2026 à 06h15 following a purchase from 07/05/2026

First and last time I order from MANDALASHOP! Indeed, I placed an order with delivery within 24 to 48 hours and I received it 5 days after the order. Then I chose to put a message on the gift package and instead I received a nice sticker "pleasure of giving". I paid an extra fee to include this message........This site is to be forgotten!!

Translated reviews

Response from Mandalashop-online Published on 19/05/2026

Hello Fabien, we accept criticism when it is justified, but not excessive comments or those distorting reality. Your order placed on May 7 was shipped on May 11 (with May 8 being a holiday) and then delivered on May 12. The announced shipping times (and not delivery) were therefore respected. Regarding the gift wrapping, your products were carefully prepared in velvet pouches and then wrapped for gifting. If despite this the products do not suit you, you have of course 14 days to return them to us, in accordance with our terms and conditions.