The online store Mandalashop-online is praised for its exceptional product quality, with customers highlighting the beauty and originality of items such as necklaces, jewelry, and sun catchers. The packaging is consistently noted as careful and thoughtful, enhancing the overall purchase experience. Fast delivery is a recurring theme, with many customers appreciating receiving their orders promptly and in great condition.
First and last time I order from MANDALASHOP! Indeed, I placed an order with delivery within 24 to 48 hours and I received it 5 days after the order. Then I chose to put a message on the gift package and instead I received a nice sticker "pleasure of giving". I paid an extra fee to include this message........This site is to be forgotten!!
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Response from Mandalashop-online
Hello Fabien, we accept criticism when it is justified, but not excessive comments or those distorting reality. Your order placed on May 7 was shipped on May 11 (with May 8 being a holiday) and then delivered on May 12. The announced shipping times (and not delivery) were therefore respected. Regarding the gift wrapping, your products were carefully prepared in velvet pouches and then wrapped for gifting. If despite this the products do not suit you, you have of course 14 days to return them to us, in accordance with our terms and conditions.
N
nathalie G.
Rating: 3 out of 5
following a purchase from 24/04/2026
I would have liked a decagon already cut into 10 parts
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Response from Mandalashop-online
Thank you Nathalie for your feedback. We are not sure we fully understand your message regarding the Triple Decagon. The product received is in accordance with the photos and the description present on the product sheet.
Of course, if it does not ultimately meet your expectations, you have a period of 14 days to return it to us in accordance with our general terms and conditions.
G
Guendalina P.
Rating: 3 out of 5
following a purchase from 20/10/2025
I liked the article, but I had requested an attached message (which I expected to be a card) but nothing arrived and moreover I had also requested that it be wrapped in gift paper but there was only a packaging to protect against shocks.
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Response from Mandalashop-online
Hello Guendalina. We sincerely apologize for the oversight of the message and the gift wrapping — sometimes, even with all the care we put in, a small human error can happen. To make amends, we have just credited some points to your account for your next order. Thank you for your understanding and trust.
G
Gregoire K.
Rating: 3 out of 5
following a purchase from 19/06/2025
Sometimes the mail takes too long
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Response from Mandalashop-online
Thank you Grégoire for your feedback. We completely understand your frustration regarding the exceptionally long delivery time to Congo. Please know that we have tracked your package step by step and communicated regularly with you during these three months. This delay, unfortunately beyond our control, does not reflect the quality of our customer service. Following your experience, we have suspended deliveries to this destination in order to find a more reliable carrier. Please also feel free to share your opinion on the products themselves: this will help other customers get a better idea of their quality. Have a nice day
M
Marie Hélène M.
Rating: 2 out of 5
following a purchase from 22/10/2022
Did not receive the model I ordered
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Response from Mandalashop-online
Hola Marie-Hélène, nos sorprende tu comentario porque tras nuestra conversación telefónica, te ofrecimos devolver el producto si no te convenía y enviarte de nuevo el que habías pedido a nuestro cargo. Sin embargo, usted deseaba conservar su parasol y hemos llegado a un acuerdo. Le deseamos días brillantes con su parasol.
M
MONA S.
Rating: 2 out of 5
following a purchase from 03/10/2022
mandalas digestion or letting go. I find it a pity that there is no information to explain what it is possible to obtain by using them. The plates are beautiful, but it would be good to know how to use them.
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Response from Mandalashop-online
Hola Mona, estamos muy sorprendidos por tu valoración de nuestros productos, sobre todo porque parece que te gustan. Además, hay una nota explicativa: 1) en cada hoja de artículo, 2) en el reverso de las placas dinamizadoras que le indica cómo utilizar sus productos. Y 3) en nuestro blog tenemos muchos artículos dedicados a los símbolos y su uso. Así que sí, creemos que es una pena que no te hayas tomado el tiempo de leer toda la información disponible.
P
pascal B.
Rating: 2 out of 5
following a purchase from 27/06/2022
ok
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Response from Mandalashop-online
Hola Pascal,
Estamos bastante sorprendidos por su evaluación. ¿Podría decirnos algo más?
Nos importa la calidad de los comentarios de nuestros clientes.
Que tenga un buen día
Véronique de Mandalashop
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Mireille
Rating: 3 out of 5
Aesthetic and quality item, but a bit expensive.
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Janine
Rating: 3 out of 5
If the colors are beautiful the material "textile" is a little soft and the set is a little small. In fact the same mandala with the same colors in a larger laminated set would be great, so I'm 50% satisfied
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Janine
Rating: 2 out of 5
If the colors are beautiful the material "textile" is a little soft and the set is a little small. In fact the same mandala with the same colors in a larger laminated set would be great, so I'm 50% satisfied
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Magali
Rating: 3 out of 5
Hello, I received my Ganesh suncatcher on Thursday. I really like it, it is very beautiful. Just a little hitch, at the level of the "crystals" of color at the top of the ball. There are two damaged. I was a little disappointed for that. Magali.
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ELISABETH
Rating: 3 out of 5
good quality, perfect size, too bad the backing is not laminated, I won't dare to use it as a placemat, I'm not sure I can remove the stains properly without damaging it.
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juliette
Rating: 3 out of 5
Like all mandalas, it is beautiful but the magnet is smaller and thinner than the last one I bought. I have to admit I'm a little disappointed.
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juliette
Rating: 3 out of 5
Like all mandalas, it's beautiful, but the magnet is smaller and thinner than the last one I bought. I must admit I'm a little disappointed.
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