The online store Mandalashop-online is praised for its exceptional product quality, with customers highlighting the beauty and originality of items such as necklaces, jewelry, and sun catchers. The packaging is consistently noted as careful and thoughtful, enhancing the overall purchase experience. Fast delivery is a recurring theme, with many customers appreciating receiving their orders promptly and in great condition.
First and last time I order from MANDALASHOP! Indeed, I placed an order with delivery within 24 to 48 hours and I received it 5 days after the order. Then I chose to put a message on the gift package and instead I received a nice sticker "pleasure of giving". I paid an extra fee to include this message........This site is to be forgotten!!
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Response from Mandalashop-online
Hello Fabien, we accept criticism when it is justified, but not excessive comments or those distorting reality. Your order placed on May 7 was shipped on May 11 (with May 8 being a holiday) and then delivered on May 12. The announced shipping times (and not delivery) were therefore respected. Regarding the gift wrapping, your products were carefully prepared in velvet pouches and then wrapped for gifting. If despite this the products do not suit you, you have of course 14 days to return them to us, in accordance with our terms and conditions.
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Hettie P.
Rating: 4 out of 5
following a purchase from 14/01/2026
Everything is ok
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Response from Mandalashop-online
Thank you Hettie. Glad to know that everything is okay! If something was missing for you to earn the 5th star, don't hesitate to let us know: your feedback always helps us improve.
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Robert V.
Rating: 4 out of 5
following a purchase from 05/11/2025
Perfect speed quality packaging meets my expectations
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Response from Mandalashop-online
Thank you Robert. Glad that you liked everything — it’s exactly what we aim for with every order! We hope to earn the fifth star next time. Thank you for your trust.
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Monique Coralie N.
Rating: 4 out of 5
following a purchase from 23/08/2025
Despite having had many problems with the delivery due to the courier company SEUR in my municipality, Arnaud from Mandalashop has always been very willing to help and has done thorough follow-up until my order was delivered yesterday, 9/9. The frames and the ball are much smaller than I expected, even though the sizes are well indicated on the website. I ordered 2 frames, a crystal ball with LED light and wooden stand, and 2 pendants. The quality of all the products is very good. It's just that the frames are 1/4 the size I wanted, but that's my responsibility for not taking the tape measure and making sure beforehand. The price seems excessive for the size they are. Still, I would buy from Mandalashop again because the quality is good and customer service is excellent. Thank you.
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Response from Mandalashop-online
Thank you very much, Monique Coralie, for taking the time to share your experience with us. We feel that the rating does not fully reflect the support and attention we dedicated during the delivery process, especially after the difficulties with the courier.
We are glad to know that you appreciate the quality of the pieces received. Each creation from Mandalashop is handcrafted, using top-quality materials and exclusive designs, intended to convey beauty and harmony in everyday life.
We greatly value your trust and your words, and we hope that, despite the setbacks, our products continue to bring light and inspiration to your space.
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Giorgia L.
Rating: 4 out of 5
following a purchase from 14/08/2025
I thought it would be a bit bigger but it's still beautiful, I asked them to put a "fragile" sticker on it and they did, also they gave me two beautiful stickers as a gift! Surely if I need it in the future I will buy again.
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Response from Mandalashop-online
Thank you Giorgia! It is a real pleasure to know that our extra details have pleased you. We hope that every time you use your purchase, it brings you a smile and a touch of daily magic. We can't wait to surprise you with more little wonders!
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Max P.
Rating: 4 out of 5
following a purchase from 26/06/2025
I received the order very quickly with care for the packaging. Thank you
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Response from Mandalashop-online
Thank you very much, Max, for your feedback and for taking the time to share your experience with us! If you have any suggestions to improve our service and reach 5/5, please feel free to share them, we would be very happy. See you very soon on Mandalashop!
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Angèle L.
Rating: 4 out of 5
following a purchase from 11/04/2025
Order arrived quickly and well packaged with a handwritten note. Very pretty
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Response from Mandalashop-online
Thank you very much, Angèle, for your warm feedback! 😊 We are delighted that you like your order. And it’s always a pleasure to add a little sweetness to each shipment! See you very soon on Mandalashop for new discoveries! 🌸✨
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Théodore P.
Rating: 4 out of 5
following a purchase from 09/02/2025
I'm generally satisfied with all the orders I've placed over the last 2 or 3 years, whether in terms of products, follow-up, contact and all the information and documentation related to the products. Thank you
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Response from Mandalashop-online
Thank you very much, Theodore, for your loyalty and feedback! 😊 We're delighted that you've been satisfied with our products and service for all these years. Please feel free to rate your products and share with us what they do for you on a daily basis. It would give us great pleasure and help other customers! See you soon on Mandalashop! 🌟
D
Dominique D.
Rating: 4 out of 5
following a purchase from 11/09/2024
Hello, Fast delivery with a nice note. Thank you very much. Just a little surprised by the size of the Platonic Solids which are small. Bonne continuation à vous.
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Response from Mandalashop-online
Hello Dominique, thank you very much for your feedback! 😊 We're glad you were pleased with the fast delivery and our little attention to detail. Regarding the Platonic Solids, we understand that their size may surprise, but each product sheet includes the dimensions for more accurate information. We thank you for your understanding and hope you enjoy their quality and benefits. See you soon on Mandalashop! 🌟✨
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Christine B.
Rating: 4 out of 5
following a purchase from 12/09/2024
Beautiful, quality products.
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Response from Mandalashop-online
Thank you very much Christine for your feedback! 😊 We're delighted you like our products. See you soon on Mandalashop! ✨🌸
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Serge D.
Rating: 4 out of 5
following a purchase from 11/07/2024
7 well-received Plato solids in small sizes.
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Véronique J.
Rating: 4 out of 5
following a purchase from 09/07/2024
I received my parcel very quickly, and it met my expectations. Thank you
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Foli Joseph V.
Rating: 4 out of 5
following a purchase from 25/02/2024
Superb quality products, I am very happy, fast delivery. I recommend this sites, and thanks for the gift...
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Response from Mandalashop-online
Thank you so much, Foli Joseph, for your kind words! 😊 We're delighted to hear you're happy with the quality of our products and the fast delivery. We're glad you appreciated the gift too! Looking forward to seeing you again on Mandalashop. ✨🌟
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Philippe V.
Rating: 4 out of 5
following a purchase from 08/12/2023
Well-packaged, quality items. Multiple choices for delivery.
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Ana Belén A.
Rating: 4 out of 5
following a purchase from 20/09/2023
Highly recommended
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Mamadou B.
Rating: 4 out of 5
following a purchase from 10/09/2023
It is a beautiful necklace. My partner liked it very much. I have taken one star off because she didn't get the note 📝.
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Arnaud D.
Rating: 4 out of 5
following a purchase from 26/08/2023
These are beautiful products, with a good finish. On the other hand, one set and one mug are marked copyright instead of the nature of the mandala. Not too bad
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guy V.
Rating: 4 out of 5
following a purchase from 22/08/2023
As described, delivery was fast.
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Christian M.
Rating: 4 out of 5
following a purchase from 11/08/2023
Easy and ergonomic to use.
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Ulrich H.
Rating: 4 out of 5
following a purchase from 28/07/2023
Fast delivery. Products well packaged and as expected. Very nice.
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Javier G.
Rating: 4 out of 5
following a purchase from 09/07/2023
Good products, good prices and good service.
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Yvan B.
Rating: 4 out of 5
following a purchase from 21/05/2023
Very good. But "perfect" doesn't exist...
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mary-claudy P.
Rating: 4 out of 5
following a purchase from 30/04/2023
super, choice, fast delivery, conforms to the description I am waiting for the person I ordered for to see the pendant
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Isabelle D.
Rating: 4 out of 5
following a purchase from 30/03/2023
kk
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MONA S.
Rating: 4 out of 5
following a purchase from 28/03/2023
excellent quality, fast shipping and very well packaged items. beautiful design. But I have trouble seeing the correspondences with their benefits.
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Sylvie G.
Rating: 4 out of 5
following a purchase from 27/01/2023
Very happy with the products and service of Mandalashop. Unfortunately, there is a downside to the carrier
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Response from Mandalashop-online
Hola Sylvie y gracias por tu comentario. En efecto, los servicios del transportista Mondial Relay no son lo bastante regulares. El punto de relevo que había elegido no estaba disponible y le escribimos para informarle de ello. Esperamos que disfrute de su día.
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Fréquence Cœur Anne Françoise D.
Rating: 4 out of 5
following a purchase from 17/01/2023
Perfectly packed package. Time of reception a little long.
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Response from Mandalashop-online
Gracias por sus comentarios. Si desea beneficiarse de una entrega más rápida, le invitamos a seleccionar una entrega Colissimo La Poste que entrega en 48 horas (a domicilio o en un punto de relevo). Los plazos de entrega de Mondial Relay suelen ser más largos.
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Marie D.
Rating: 4 out of 5
following a purchase from 07/01/2023
It's lovely - Beautiful energy of light THANK YOU
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Mireia B.
Rating: 4 out of 5
following a purchase from 24/12/2022
Satisfactory product.
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catherine B.
Rating: 4 out of 5
following a purchase from 20/11/2022
Satisfied
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Marie Hélène M.
Rating: 2 out of 5
following a purchase from 22/10/2022
Did not receive the model I ordered
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Response from Mandalashop-online
Hola Marie-Hélène, nos sorprende tu comentario porque tras nuestra conversación telefónica, te ofrecimos devolver el producto si no te convenía y enviarte de nuevo el que habías pedido a nuestro cargo. Sin embargo, usted deseaba conservar su parasol y hemos llegado a un acuerdo. Le deseamos días brillantes con su parasol.
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MONA S.
Rating: 2 out of 5
following a purchase from 03/10/2022
mandalas digestion or letting go. I find it a pity that there is no information to explain what it is possible to obtain by using them. The plates are beautiful, but it would be good to know how to use them.
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Response from Mandalashop-online
Hola Mona, estamos muy sorprendidos por tu valoración de nuestros productos, sobre todo porque parece que te gustan. Además, hay una nota explicativa: 1) en cada hoja de artículo, 2) en el reverso de las placas dinamizadoras que le indica cómo utilizar sus productos. Y 3) en nuestro blog tenemos muchos artículos dedicados a los símbolos y su uso. Así que sí, creemos que es una pena que no te hayas tomado el tiempo de leer toda la información disponible.
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MARIE-CHANTAL B.
Rating: 4 out of 5
following a purchase from 17/09/2022
positive, quality of the products received
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Julien P.
Rating: 4 out of 5
following a purchase from 21/08/2022
Good site, good products
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pascal B.
Rating: 2 out of 5
following a purchase from 27/06/2022
ok
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Response from Mandalashop-online
Hola Pascal,
Estamos bastante sorprendidos por su evaluación. ¿Podría decirnos algo más?
Nos importa la calidad de los comentarios de nuestros clientes.
Que tenga un buen día
Véronique de Mandalashop
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Mireille
Rating: 4 out of 5
Aesthetic and quality item, but a bit expensive.
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Mireille
Rating: 4 out of 5
A nice little gadget
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Mireille
Rating: 4 out of 5
Aesthetic and quality item, but a bit expensive.
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Mireille
Rating: 4 out of 5
Aesthetic and quality item, but a bit expensive.
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Bénédicte
Rating: 4 out of 5
I love the products
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