Mangatori delivers a consistently smooth experience with fast and careful shipping, on-time deliveries, and well-packaged items that arrive in good condition. Customers repeatedly mention reliable service and prompt communication from staff, with many noting exact adherence to descriptions and well-protected packaging for fragile items. The store also shines in product variety and strong satisfaction from collectors, including notable praise for prompt restocks, pre-orders, and thoughtful extras or gifts. Overall, customers highlight proactive support, dependable delivery, and a broad, appealing catalog that keeps them returning for future purchases.
Package received promptly in time for Christmas, but I'm disappointed because the box is ripped off. The box is loose in the delivery box, so there's no protection, which is a pity, but fortunately the figurine is unharmed.
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Response from Mangatori
We're sorry to hear that the box was damaged during shipping. We always do our best to ensure careful delivery, and we understand that this kind of detail can be frustrating. Fortunately, the figurine is in good condition. Thank you for your understanding and for taking the time to share your experience. Should you require any further assistance, please do not hesitate to contact us.
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Maryvonne D.
Rating: 5 out of 5
following a purchase from 22/11/2024
Unopened Christmas parcels on time
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Response from Mangatori
Thanks for your feedback!
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Alexandre C.
Rating: 5 out of 5
following a purchase from 02/12/2024
Bon Sav
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Response from Mangatori
Thank you for your feedback! We're delighted that our after-sales service met your expectations. See you soon for your next orders!
J
Julien S.
Rating: 5 out of 5
following a purchase from 29/11/2024
Very clear website. Waiting time respected before dispatch. Received the parcel in Belgium without any damage. I am very satisfied with the site and recommend it without hesitation.
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Response from Mangatori
Thank you very much for your detailed feedback! We are pleased that your experience was positive, that the waiting time was respected and that the reception went smoothly. We thank you for recommending us and remain at your disposal for future orders!
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Stéphanie L.
Rating: 5 out of 5
following a purchase from 01/12/2024
Very satisfied with my purchases, the products are as shown in the photos. I would recommend this site.
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Response from Mangatori
Thank you very much for your positive feedback! We are delighted that the products met your expectations and that you are considering recommending them on our site. See you soon for your next orders!
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Cedric M.
Rating: 5 out of 5
following a purchase from 26/11/2024
Very good li reason fast
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Response from Mangatori
Thank you for your feedback! We're glad the delivery was quick and up to your expectations. See you soon for your next orders!
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Amin A.
Rating: 5 out of 5
following a purchase from 05/12/2024
I ordered figurines and paper mangas. Everything was in perfect condition. Smooth delivery.
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Response from Mangatori
Thank you for your feedback! We're delighted that your figurines and mangas arrived in perfect condition and that delivery went smoothly. See you soon for new orders!
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Catherine B.
Rating: 5 out of 5
following a purchase from 24/11/2024
everything was perfect order, delivery, product quality
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Response from Mangatori
Thank you so much for your feedback! We're delighted that everything was perfect, from the order to the delivery and the quality of the products. See you soon for new orders!
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Nathalie C.
Rating: 5 out of 5
following a purchase from 02/12/2024
Delivery went well, arrived on time and well packaged. Very pleased.
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Response from Mangatori
Thank you very much for your feedback! We're delighted that the delivery was as you expected and that the packaging was meticulous. See you soon for your next orders!
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Pierre K.
Rating: 2 out of 5
following a purchase from 20/11/2024
packaging and product packaging. Not great.
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Response from Mangatori
Hello Sir, We regret this review and apologize. Could you please take the time to contact our customer service department? They will ask you for photos to help them understand what happened. We attach great importance to the careful packaging of our customers' parcels. However, if the packaging did not meet your expectations, we would like to be informed so that we can improve. If you have any further questions, please do not hesitate to contact us. Sincerely, 1001hobbies
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Lothaire M.
Rating: 5 out of 5
following a purchase from 27/11/2024
Shipped within a week, top quality box and officially licensed product. Thank you very much!
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Response from Mangatori
Thank you very much for your positive feedback! We're very happy that the shipment was fast, that the box lived up to your expectations and that the product met your expectations. See you soon for new orders!
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Anica A.
Rating: 5 out of 5
following a purchase from 04/12/2024
Very quick delivery.
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Response from Mangatori
Thank you for your feedback! We're delighted with the speedy delivery. See you soon for new orders!
A
Arthur B.
Rating: 5 out of 5
following a purchase from 03/12/2024
Very fast delivery, parcel in good condition
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Response from Mangatori
Thank you very much for your feedback! We are delighted that the delivery was quick and that the parcel arrived in good condition. See you soon for new orders!
R
Rolande A.
Rating: 4 out of 5
following a purchase from 06/12/2024
Order well received but awaiting end of December as Christmas present
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Response from Mangatori
Thank you for your feedback! We hope your Christmas gift will be perfect once opened. We wish you all the best for the holidays and remain at your disposal should you have any questions.
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Bertrand D.
Rating: 5 out of 5
following a purchase from 09/12/2024
Very fast and trouble-free delivery
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Response from Mangatori
Thank you for your feedback! We're delighted that delivery was quick and trouble-free. See you soon for your next orders!
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Sébastien L.
Rating: 1 out of 5
following a purchase from 03/12/2024
You said that orders were delivered within 48 hours, I've been waiting for a week, and nothing, no news, no message to say what's going on, but you ask my opinion on my satisfaction, I think this will be my first and last order you bunch of comedians.
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Response from Mangatori
Hello, Thank you for taking the time to share your experience. We're very sorry for the inconvenience and understand your frustration. After checking, it appears that the Demon Slayer - Mitsuri Kanroji vol.34 figurine you ordered is listed as shipping within one week. This means that we have to source this product specifically from our supplier, which may explain the extra delay. We invite you to contact our customer service directly at [email/service] so that we can keep you informed of the precise status of your delivery and answer any questions you may have. We look forward to earning your trust by providing you with a more satisfying experience in the future. Sincerely, 1001hobbies
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Stephanie C.
Rating: 5 out of 5
following a purchase from 05/12/2024
Fast and careful delivery for an original gift :) I am delighted and recommend this site!
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Response from Mangatori
Thank you so much for your feedback! We're delighted that the delivery was quick and careful, and that the gift made an impact. See you soon for more original and perfect orders!
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Lucie B.
Rating: 5 out of 5
following a purchase from 03/12/2024
Very fast delivery and quality packaging. Perfect product.
Highly recommend
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Response from Mangatori
Thank you very much for your enthusiastic feedback! We are delighted that the shipment, packaging and product lived up to your expectations. Your recommendation means a lot to us. See you soon for new orders!
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Ahouva B.
Rating: 5 out of 5
following a purchase from 27/08/2024
Very good
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Response from Mangatori
Thank you for your feedback! We're glad everything went well. See you soon!
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Sylvie S.
Rating: 5 out of 5
following a purchase from 21/11/2024
very good from order to delivery and very nice products.merci
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Response from Mangatori
Thank you very much for your positive feedback! We're delighted that your order and delivery went well, and that you're happy with the quality of the products. See you soon for new orders!
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Rachel F.
Rating: 5 out of 5
following a purchase from 22/11/2024
Very nice Hot Toys figurine, unbelievable realistic details, on order you have to wait a week, and then my parcel arrived within 48 hours well packed. I'd like to thank Mangatori for the wide choice in their store, and wish them every success in their business ⭐️
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Response from Mangatori
Thank you very much for your enthusiastic feedback! We are delighted that the Hot Toys figurine has met your expectations in terms of realism and quality. We do our best to offer you a wide choice of products and we thank you for your support. We hope to see you soon and wish you all the best for the future! ⭐️
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Chantal L.
Rating: 2 out of 5
following a purchase from 21/11/2024
The parcel was very badly wrapped and packaged. The post office had to reinforce it to avoid losing the contents.
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Response from Mangatori
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
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Philippe M.
Rating: 1 out of 5
following a purchase from 15/11/2024
Last year, I waited 6 months for a Goldorak. This year, my skeletor order has been cancelled. They're lousy
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Response from Mangatori
We apologize for the inconvenience of your previous orders. We understand your frustration and apologize for any delays or cancellations. Please be assured that we are constantly working to improve our inventory management and logistics. We look forward to earning your trust again in the future. If you have any questions or require further information about your orders, please do not hesitate to contact us.
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Thibaud A.
Rating: 1 out of 5
following a purchase from 06/11/2024
Don't buy manga or tome, unprotected books can be carried around in the box.
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Response from Mangatori
Thank you for sharing your experience. We apologize for the inconvenience regarding the manga packaging. We will take your comment into account to improve our protection methods. If you have any questions or would like a solution for your order, please do not hesitate to contact us.
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Ribereau C.
Rating: 5 out of 5
following a purchase from 06/11/2024
Very fast shipping.
Very good quality paper.
I recommend
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Response from Mangatori
Thank you very much for your positive feedback! We're delighted that you're happy with the quality of the papers and the speed of shipment. See you soon for your next purchases!
J
Jeremy R.
Rating: 5 out of 5
following a purchase from 05/11/2024
Received the day after ordering, top quality
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Response from Mangatori
Thank you very much for your enthusiastic feedback! We are delighted that your order was delivered so quickly. Don't hesitate to come back for future orders!
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Alice L.
Rating: 5 out of 5
following a purchase from 04/11/2024
Fast and accurate delivery
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Response from Mangatori
Thank you for your positive feedback! We're delighted that your order arrived quickly and to your expectations. See you soon for future orders!
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Damien S.
Rating: 5 out of 5
following a purchase from 26/10/2024
perfect
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Response from Mangatori
Thank you very much! Don't hesitate to come back to us for any new orders. See you soon!
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Alexandra C.
Rating: 5 out of 5
following a purchase from 11/10/2024
Order conform and quickly delivered I am very happy with my purchase on this site
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Response from Mangatori
Thank you so much for your great feedback! We're delighted that your order was accurate and delivered quickly! See you soon for other purchases on our site!
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Pauline L.
Rating: 1 out of 5
following a purchase from 17/07/2024
Pre-ordered product, only for me to have to send an e-mail to be told that they couldn't honour my order because there weren't enough.
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Response from Mangatori
Hello, and thank you for your feedback. We're sorry to hear that your pre-order experience didn't live up to your expectations. This should not happen, and we will look into this issue to prevent it from happening again. Thank you for your understanding, and please do not hesitate to contact us should you require any assistance. We hope to see you soon with your next order!
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Maximilian S.
Rating: 5 out of 5
following a purchase from 17/10/2024
The figurine was sent very quickly, and corresponds perfectly to the photos on the website.
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Response from Mangatori
Thank you so much for your feedback! We're delighted that the figurine was sent quickly and that it matches the photos perfectly! See you soon for more purchases!
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Pierre A.
Rating: 5 out of 5
following a purchase from 14/10/2024
Product delivered in a more than acceptable time, as advertised and in very good condition on receipt.
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Response from Mangatori
Thanks for the positive feedback! We're delighted that the product was delivered on time and as advertised! See you soon for more orders!
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Mike M.
Rating: 4 out of 5
following a purchase from 17/10/2024
The 3 mangas arrived safely and were in impeccable condition. A little long in coming, hence the missing star, but perfection doesn't exist, as they say. I'll trust Mangatori again if need be.
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Response from Mangatori
Thank you for your honest feedback! We're delighted that your mangas arrived in perfect condition! We apologize for the delay and are doing our best to improve it. Your trust is important to us, so see you soon at Mangatori for your next orders!
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Florent M.
Rating: 5 out of 5
following a purchase from 02/10/2024
Products received compliant, correct packaging, responsive customer service
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Response from Mangatori
Thank you very much for your feedback! We're delighted that everything is in order and that the packaging was correct. Our customer service team is always there for you, so don't hesitate to come back! We hope to see you soon!
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Yves Q.
Rating: 4 out of 5
following a purchase from 12/10/2024
Serious and professional. Reasonable delivery time
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Response from Mangatori
Thank you for your feedback! We're delighted to hear that you found our services to be reliable, professional and timely. Your satisfaction is our priority! Don't hesitate to come back for future purchases. See you soon!
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Christelle S.
Rating: 5 out of 5
following a purchase from 19/10/2024
Quick pre-order.
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Response from Mangatori
Thank you for your feedback! We are delighted to hear that your pre-order was quick. Your satisfaction is important to us! If you have any further questions or need help, please don't hesitate to contact us. We hope to hear from you soon!
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Kaéna B.
Rating: 5 out of 5
following a purchase from 09/10/2024
Very good! Thank you so much!
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Response from Mangatori
Thank you very much! We are delighted that you are satisfied. If you need anything in the future, don't hesitate to come back. We hope to see you soon!
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Jelica T.
Rating: 5 out of 5
following a purchase from 03/10/2024
Very fast delivery and well-protected parcel. Very attractive prices throughout the site.
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Response from Mangatori
Thank you very much for your feedback! We are delighted to hear that you received your shipment promptly and that the package was well protected. It's great that you also found our prices attractive! Your satisfaction is our priority. Don't hesitate to come back for future purchases. We hope to see you soon!
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Alexis M.
Rating: 5 out of 5
following a purchase from 04/10/2024
Fine
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Response from Mangatori
Thank you for your feedback! If you have any further questions or comments, please don't hesitate to share them. We're here to help! See you soon!
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Elodie Anne M.
Rating: 5 out of 5
following a purchase from 10/10/2024
Parfait , j'ai trouvé une exclu de ouf ,je suis trop heureux ..merci ️
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Response from Mangatori
Thank you for your enthusiasm! We're delighted to hear that you've found an exclusive that makes you so happy! ️ Your satisfaction really makes us happy. Please come back for more incredible finds. We hope to see you soon!
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