Customer reviews of Mangatori

Wide choice, interesting price, well-designed and clear site, except for the choice of delivery method: systematic error on the free Mondial Relay or Chronopost point relais solutions, forcing me to fall back on private parcel home delivery, for which I had to pay according to the value of the order. It's a shame.

Very long delivery even though the products were indicated as being in stock on October 30. Plus Mondial Relay couldn't deliver where I wanted... it took even longer.

Very easy and practical

Clear, easy-to-use website Large selection of figurines at fair prices Good communication (one item in "restocking")

Satisfied with my package

Order placed well Delivery time super Just a little expensive with shipping costs

Order well received and fast. But no tracking and no signature required (given the price of figurines is abused and not very reassuring ...

I'm buying your figurines for my son's birthday. He's a big fan of "one piece" . So I'm making him happy.

Happy with my purchase. The figurines are as presented on the site. The delivery time was respected but it's not easy to get a precise date on the site. That said, everything is fine. Thanks to you, I will recommend figurines again.

Two years ago I thought I'd been scammed when I ordered some figurines, which I never received and the people in charge of the site were unreachable. After several attempts I finally got through to someone who offered me a voucher for the amount of my order, plus 25%. I recommended something else and I've just been delivered. The item is great, the one piece bag. So I don't know what to think of the site, before my incident I had placed many orders without any problem.

The site is pleasant, delivery takes too long and the customer service needs to be reviewed.

~The order was perfect, the only problem is that one of the runners is missing a part, so I can't assemble it. Would it be possible to do something?

Package received on time, very nice figurine, well packaged. Thanks to the seller.

Top item, well packaged, fast delivery

package slightly damaged on receipt, but otherwise very good product

Hello and good evening! I received the little Alisaie figurine. The cardboard box carrying the figurine was well packed and protected the sculpture inside. However, when I opened the box containing Alisaie, I was horrified to see that it was broken.... It's not Mangatori's fault, but the manufacturer's, as the figurine is wandering left and right inside. So I'm a bit sad...
Apart from that, I hope there'll be a little Alphinaud soon!

I have to wait until I receive my purchase to confirm my impression of the order.

Almost 1 month between order and delivery. Fortunately delivered on December 23

Despite the delivery delay, I am very satisfied with the product.

Order placed in December 2021, for pre-order delivery at the end of January 2022 and still not delivered...
No sign of life from customer service despite multiple emails ... No phone number to reach them directly.
I strongly advise against ordering from this site. To date, I've been cheated out of an order worth almost €100...

Order in October 2021 Coli still not free in July 22 Multiple attempts to contact without response No refund ... I keep hoping mdr

Order N° GHRPQEOCV placed on 26/01/2022: with a pre-ordered figurine that was supposed to arrive at the end of March and has never been received (it's 08/06/22). Customer service does not respond to any of my multiple reminder messages. I now want my money back

No customer service, no reply to our mail, photo etc... Positive point: fast shipping, but apart from that, if you receive a figurine in poor condition, good luck with a refund, or anything else, they don't respond.

received a defective, broken product, the mangatori service has been silent for 1 week on my request for a return.

Order from June 2021 for products to be available in September 2021 still undelivered in May 2022 and the customer service simply doesn't reply any more so as not to refund products they never sent me. To be avoided, I'm used to figurine sites and this Mr Alexandre Costa, Mangatori's manager, is absolutely not serious. This is the first time I've had a problem with a miniature sales site.

They don't reply to emails, I had to find out that the bonus head wasn't delivered with it despite the positive reply in your previous message.

bravo the figurine was in very good condition, delivered quickly even though it is smaller than it looked.

Site good, fast shipping without problem, but impossible to contact customer service, does not respond to emails.

Collector's box covered with black dust on top. Bottle completely dirty and defunct. No response from seller.

Delivery was fast but the wrong product was shipped. I have contacted the site twice for a refund but have received no response since. This is a disappointment.

Hello, if you look hard enough, you'll find...

The site is clear, nothing to say about that.

Clear and concise

Fast delivery, delivered within 3 days (because in stock).

I've had a very bad experience. Customer service responds quickly, but their logistics leave a lot to be desired. I ordered a batch of wcf figurines (5) and only received one. Well, that can happen, but today I received the remainder of the order, 4 figurines, and in this batch there's the same figurine I received a few days before (even though I'd sent a photo of the first one).(It's been a week since I placed my order and it's still not complete.
That's why I'm rating this site today. At the moment I'm waiting for them to reply to my email, sent early afternoon. It's a shame because it was my first order with them and I think it'll be my last. I'm going to stick to my reference sites. I'm sorry, one mistake I can understand, it can happen, but two, given the competition on the market, isn't great. Two stars for their customer service, because despite everything, I always got a reply. The stars in - are for processing my order.

Pop arrived in poor condition, dirty .

Order shipped quickly. Packaging ok.

The site is very Well easy to fill out the card

Received promptly and in very good condition, the only drawback being that the head doesn't hold on very well.

quick turnaround.