Mangatori delivers a consistently smooth experience with fast and careful shipping, on-time deliveries, and well-packaged items that arrive in good condition. Customers repeatedly mention reliable service and prompt communication from staff, with many noting exact adherence to descriptions and well-protected packaging for fragile items. The store also shines in product variety and strong satisfaction from collectors, including notable praise for prompt restocks, pre-orders, and thoughtful extras or gifts. Overall, customers highlight proactive support, dependable delivery, and a broad, appealing catalog that keeps them returning for future purchases.
Thank you very much for your positive feedback! We are delighted that you had a quick and satisfactory experience. Do not hesitate to come back to us for your next orders. See you soon!
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'Jean' F.
Rating: 1 out of 5
following a purchase from 26/01/2024
No news of my parcel, no reply by email to customer service. I don't recommend and I'm still looking for a way to get my money back. Order placed on 26/01/2024
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Response from Mangatori
We sincerely apologize for the delay concerning your order placed on 26/01/2024. Your order is currently being shipped. If you have any questions or require assistance, please do not hesitate to contact us at [email protected]. Thank you for your understanding and patience!
C
Caroline A.
Rating: 1 out of 5
following a purchase from 05/06/2024
I've bought this chopstick holder 2 times now, the first time the light broke after a week and I wanted to buy it again because I thought it was nice, and now I've received it broken in two.
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Response from Mangatori
We're sorry to hear that you've experienced problems with your chopstick holder. To help us solve the problem, please send us photos to [email protected]. We'll do our best to help you quickly!
A
Aldo M.
Rating: 5 out of 5
following a purchase from 21/07/2024
Well-prepared and protected parcel, very reasonable delivery time.
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Response from Mangatori
Thank you very much for your feedback! We are delighted that your parcel was well prepared and that the delivery time lived up to your expectations. We look forward to serving you again!
J
Jo X.
Rating: 2 out of 5
following a purchase from 24/05/2024
Deplorable service: the site displays availabilities that they are unable to honor. What's more, if you end up phoning them, because you can't get a reply by other means, and because order tracking is very vague, you still have to fight to get your money back (incompetent employee, perhaps fraudulent practice?). When you end up getting your money back weeks later for an order they can't deliver, I find that very limiting. It's not far from a scam, in any case, a very bad experience.
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Response from Mangatori
We're sorry to hear that you've experienced difficulties with your order. It is never pleasant to have a bad experience, and we apologize for any inconvenience caused. We assure you that we are working hard to improve our service and respect posted availability. If you have not yet received your refund, or if you have any other concerns, we invite you to contact us directly at [email protected] or by phone at 0179736876. We aim to resolve your situation as quickly as possible. Thank you for your patience.
C
Chloé B.
Rating: 1 out of 5
following a purchase from 18/06/2024
i didn't order anything ???
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Response from Mangatori
Could you please specify your request or comment? It would help us to better understand your situation and assist you as best we can. Thank you in advance!
D
Damian L.
Rating: 1 out of 5
following a purchase from 17/06/2024
A disgrace, the employee or manager is totally casual and has no knowledge of what she is selling or her stock. What's more, the availability and sales descriptions are misleading.
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Response from Mangatori
We are very sorry to hear that your experience did not live up to your expectations. We take your feedback very seriously and want to improve our service. Your satisfaction is our priority and we are here to help you.
O
Olivier M.
Rating: 1 out of 5
following a purchase from 25/05/2024
Twice I've had problems, twice I've written e-mails. Twice I've been completely ignored! Nobody answers, it's unbearable.
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Response from Mangatori
We are sorry to hear that you have not received a reply to your email. We may not have received your message. We invite you to contact us at [email protected] or by phone at 0179736876. We're here to help and answer all your questions!
M
Monique L.
Rating: 5 out of 5
following a purchase from 25/08/2024
Very good
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Response from Mangatori
Thank you for your feedback! We're delighted that everything worked out to your satisfaction. If you have any further questions or requirements, please don't hesitate to let us know!
T
Thien Antoine H.
Rating: 1 out of 5
following a purchase from 07/06/2024
I still haven't received my order after 2 months of waiting.
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Response from Mangatori
We fully understand your frustration with the delay. Your order is for a pre-order, and we are working with our supplier to get information on the release date. We'll keep you informed as soon as we have any news. Thank you for your patience and understanding.
A
Aurelie Z.
Rating: 5 out of 5
following a purchase from 19/06/2024
delivery well received and compliant
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Response from Mangatori
Thank you very much for your positive feedback! We are delighted that your order was well received and met your expectations. If you have any further questions or needs, please do not hesitate to contact us. See you soon on 1001 Hobbies!
G
Gilles C.
Rating: 5 out of 5
following a purchase from 14/06/2024
super
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Response from Mangatori
Thank you for your enthusiastic feedback! We're delighted that everything went so well for you. We hope to see you soon!
C
Christophe B.
Rating: 5 out of 5
following a purchase from 22/06/2024
Perfect
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Response from Mangatori
Thank you very much for your perfect feedback! We are delighted that everything is to your complete satisfaction. We hope to see you soon!
F
Frederic P.
Rating: 5 out of 5
following a purchase from 15/06/2024
unmounted pending
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Response from Mangatori
Thank you for your feedback. We are pleased that you are satisfied with the order so far. We hope the assembly goes well and remain at your disposal for any further questions or assistance. We hope to see you soon!
J
Jean-Baptiste N.
Rating: 5 out of 5
following a purchase from 18/06/2024
Very good. Would recommend.
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Response from Mangatori
Thank you very much for your recommendation! We are delighted that everything went so well for you. See you soon for future orders!
R
Rénald C.
Rating: 5 out of 5
following a purchase from 05/05/2024
Efficient, fast and professional
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Response from Mangatori
Thank you for your feedback! We're delighted that you've found our service efficient, fast and professional. See you soon for your next orders!
B
Bruno M.
Rating: 5 out of 5
following a purchase from 13/06/2024
Very pleased with this high-quality model car at a very affordable price.
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Response from Mangatori
Thank you very much for your enthusiastic feedback! We are delighted that you are very happy with your car model and that you find the quality excellent at an affordable price. We hope you have lots of fun with your model!
A
Ana Et Mael F.
Rating: 5 out of 5
following a purchase from 01/07/2024
Top thank you so much!!!
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Response from Mangatori
Thank you so much for your enthusiastic feedback! We're delighted that everything lived up to your expectations. We hope to see you soon!
N
Nelvin M.
Rating: 5 out of 5
following a purchase from 20/06/2024
Good quality, I have zero complaints. Service was fine product was delivered as advertised
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Response from Mangatori
Thank you for your great feedback! We're thrilled to hear that you found the quality to be excellent and that the product was delivered as advertised. If you need anything else or have any questions in the future, feel free to reach out.
J
Jean Marc L.
Rating: 5 out of 5
following a purchase from 30/06/2024
....
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Philippe R.
Rating: 5 out of 5
following a purchase from 04/07/2024
Perfect, very fast
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Response from Mangatori
Thank you so much for your wonderful feedback! We are delighted that you found the delivery very quick. Bravo to you for your confidence and see you soon for new orders!
V
Violetta S.
Rating: 5 out of 5
following a purchase from 04/07/2024
Perfect
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Patrick P.
Rating: 5 out of 5
following a purchase from 01/07/2024
Product conforms to order, fast delivery.
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Response from Mangatori
Super! Product as ordered and fast delivery. Thank you for your positive feedback! See you soon on our site!
C
Christophe G.
Rating: 5 out of 5
following a purchase from 14/06/2024
Very good service
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Response from Mangatori
Thank you for your positive feedback! We're glad you enjoyed our customer service. If you have any further questions or need additional assistance, please do not hesitate to contact us. We're here to help! We look forward to hearing from you,
T
Thierry L.
Rating: 1 out of 5
following a purchase from 16/06/2024
Bad reception, article already served, lack of parts, no contact with the seller.
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Response from Mangatori
We are very sorry to hear about your experience. We have tried to contact you by telephone without success. In order for us to resolve this problem as quickly as possible, could you please send us photos of the items concerned to [email protected]? This will help us to better understand the situation and find an appropriate solution. We are committed to rectifying this situation and thank you for your patience and cooperation. Sincerely, The Mangatori Team
G
Gaëlle L.
Rating: 5 out of 5
following a purchase from 26/04/2024
Super customer service!
Very responsive and attentive. Everything is perfect.
We recommend it!
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Response from Mangatori
Your recommendation is the best reward we could receive! Thank you Gaëlle
E
Emilie A.
Rating: 3 out of 5
following a purchase from 30/04/2024
Good communication. The figurine is in order and intact, but the box arrived damaged.
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Anthony L.
Rating: 5 out of 5
following a purchase from 10/05/2024
After receiving a damaged item, customer service was very reactive.
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Maurice D.
Rating: 5 out of 5
following a purchase from 21/04/2024
Well received Thank you
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Jean Pierre M.
Rating: 5 out of 5
following a purchase from 09/05/2024
Perfect +++++++++
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Mickael P.
Rating: 5 out of 5
following a purchase from 03/05/2024
Quick turnaround
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Françoise R.
Rating: 5 out of 5
following a purchase from 04/05/2024
Good.Easy.Accessible.
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Filsa K.
Rating: 5 out of 5
following a purchase from 09/04/2024
fast delivery, the figurine is excellent! thank you!
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Caroline V.
Rating: 5 out of 5
following a purchase from 04/04/2024
Top nothing to complain about
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Response from Mangatori
Thank you for your comment Caroline! See you soon!!!
F
Florence G.
Rating: 5 out of 5
following a purchase from 05/04/2024
Hello very fast delivery. The figurine is beautiful. Thank you
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Marc R.
Rating: 5 out of 5
following a purchase from 09/04/2024
I'm very happy to have ordered the chisato figurine. I hope I'll get to see the chisato figurine again.
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Response from Mangatori
Dear Marc, We're delighted to hear that you're happy with your order for the Chisato figurine. As Chisato says, patience is often rewarded, and we do our utmost to ensure that you receive your figurine as soon as possible. Thank you for your order and for your confidence in our company. We look forward to sending you the Chisato figurine, and hope you enjoy it as soon as you receive it. If you have any questions or concerns, please don't hesitate to contact us. We're here to help. Best regards,
M
Marie Elodie D.
Rating: 5 out of 5
following a purchase from 18/03/2024
I discovered Mangatori recently. There are lots of cool goodies on the site, including the Tokyo revengers surprise bag that I haven't found elsewhere. Great products, fast delivery, I'm delighted with my purchase!!!!
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Response from Mangatori
Hello, Thank you very much for your positive feedback! We're delighted to hear that you've discovered some cool products on our site, in particular the Tokyo Revengers surprise bag. We constantly strive to offer a varied selection of goodies to satisfy all our customers' tastes. It's great to know that you've found our products great and that you've appreciated the speed of delivery. Customer satisfaction is our top priority, and your positive feedback encourages us to continue providing excellent service. Please come back again and again to discover new products and goodies. We're here for you if you need help or have any questions. Once again, thank you for your support and trust. We're delighted you're happy with your purchase! Sincerely, The Mangatori team
M
Michel M.
Rating: 5 out of 5
following a purchase from 02/04/2024
So far I haven't received anything, but the 1st contact on the site is very positive. Very interesting and well documented. Thank you.
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Cedric S.
Rating: 5 out of 5
following a purchase from 27/03/2024
2nd order to Mangatori, everything is perfect from the order to the reception of the parcel. Fast and efficient.
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Response from Mangatori
Mangatori thanks you for your trust and loyalty!
J
Jordan R.
Rating: 5 out of 5
following a purchase from 25/03/2024
Super as usual, thank you
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