Mangatori delivers a consistently smooth experience with fast and careful shipping, on-time deliveries, and well-packaged items that arrive in good condition. Customers repeatedly mention reliable service and prompt communication from staff, with many noting exact adherence to descriptions and well-protected packaging for fragile items. The store also shines in product variety and strong satisfaction from collectors, including notable praise for prompt restocks, pre-orders, and thoughtful extras or gifts. Overall, customers highlight proactive support, dependable delivery, and a broad, appealing catalog that keeps them returning for future purchases.
I ordered a Chainsaw man plush and I am very satisfied!
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Response from Mangatori
Thank you very much for your feedback! We're delighted to hear that you're very happy with your Chainsaw Man plush! As Denji would say, "I always wanted a normal life, but now that I'm a demon, I'm going to live my life to the fullest!" Enjoy your new plush!
A
Ahmad A.
Rating: 5 out of 5
following a purchase from 08/06/2024
TOP!
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Response from Mangatori
Great, thanks! We're glad you're happy! See you soon!
C
Célia K.
Rating: 5 out of 5
following a purchase from 06/08/2024
Very good
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Response from Mangatori
Thank you for your feedback! We are delighted that everything went well. See you soon for your next orders!
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Patricia C.
Rating: 5 out of 5
following a purchase from 27/05/2024
RAS order well received
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Response from Mangatori
Thank you for your feedback! We're happy to hear that your order was received successfully. If you need anything else, please let us know! We hope to see you soon!
L
Léandre L.
Rating: 5 out of 5
following a purchase from 09/08/2024
Fast, trouble-free delivery
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Response from Mangatori
Thank you very much for your positive feedback! We are delighted to hear that delivery was quick and trouble-free. Your satisfaction is our priority! See you soon for your next orders!
R
Régis S.
Rating: 5 out of 5
following a purchase from 22/06/2024
A little long in terms of deadlines, but otherwise a good site.
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Response from Mangatori
Thank you for taking the time to share your review. We're glad you found our site to be good, although we're sorry to hear that the delays were a bit long. We are constantly working to improve our services to provide you with an even better experience. Thank you for your understanding, and we hope to see you again soon!
A
Anaïs A.
Rating: 5 out of 5
following a purchase from 05/06/2024
Perfect order!
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Response from Mangatori
Thank you very much for your feedback! We are delighted to hear that your order was perfect! Your satisfaction motivates us to continue offering you the best possible service. See you soon for new shopping adventures! ️
D
Doryan F.
Rating: 5 out of 5
following a purchase from 17/09/2024
Fast and accurate delivery!
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Response from Mangatori
Thank you very much for your feedback! We are delighted that you found the delivery fast and in line with your expectations. Your satisfaction is our greatest reward! See you soon for new orders!
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Dosne S.
Rating: 5 out of 5
following a purchase from 28/06/2024
Perfect
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Response from Mangatori
Thank you so much for your feedback! We are delighted that everything was perfect for you! See you soon for your next orders!
K
Killiann L.
Rating: 1 out of 5
following a purchase from 23/05/2024
I paid extra for delivery to get my order faster but it arrived on time. I still haven't received a refund and it's been over 3 months.
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Response from Mangatori
Thank you for sharing your experience with us. We're sorry to hear that your order didn't arrive any faster despite paying the additional shipping charges, and we understand your frustration with the delayed refund. We encourage you to contact us directly at our customer service department so that we can resolve this situation quickly. Your satisfaction is our priority, and we want to help you in any way we can. Thank you for your patience and understanding.
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Dosne S.
Rating: 5 out of 5
following a purchase from 18/09/2024
Fast and perfect
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Response from Mangatori
Thank you very much for your positive feedback! We are delighted that you had a quick and satisfactory experience. Do not hesitate to come back to us for your next orders. See you soon!
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'Jean' F.
Rating: 1 out of 5
following a purchase from 26/01/2024
No news of my parcel, no reply by email to customer service. I don't recommend and I'm still looking for a way to get my money back. Order placed on 26/01/2024
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Response from Mangatori
We sincerely apologize for the delay concerning your order placed on 26/01/2024. Your order is currently being shipped. If you have any questions or require assistance, please do not hesitate to contact us at [email protected]. Thank you for your understanding and patience!
C
Caroline A.
Rating: 1 out of 5
following a purchase from 05/06/2024
I've bought this chopstick holder 2 times now, the first time the light broke after a week and I wanted to buy it again because I thought it was nice, and now I've received it broken in two.
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Response from Mangatori
We're sorry to hear that you've experienced problems with your chopstick holder. To help us solve the problem, please send us photos to [email protected]. We'll do our best to help you quickly!
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Aldo M.
Rating: 5 out of 5
following a purchase from 21/07/2024
Well-prepared and protected parcel, very reasonable delivery time.
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Response from Mangatori
Thank you very much for your feedback! We are delighted that your parcel was well prepared and that the delivery time lived up to your expectations. We look forward to serving you again!
G
Geoffrey B.
Rating: 4 out of 5
following a purchase from 11/06/2024
Fast and compliant!
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Response from Mangatori
Thank you for your positive feedback! We are delighted to hear that your order was fast and met your expectations. Don't hesitate to come back to us for future purchases!
J
Jo X.
Rating: 2 out of 5
following a purchase from 24/05/2024
Deplorable service: the site displays availabilities that they are unable to honor. What's more, if you end up phoning them, because you can't get a reply by other means, and because order tracking is very vague, you still have to fight to get your money back (incompetent employee, perhaps fraudulent practice?). When you end up getting your money back weeks later for an order they can't deliver, I find that very limiting. It's not far from a scam, in any case, a very bad experience.
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Response from Mangatori
We're sorry to hear that you've experienced difficulties with your order. It is never pleasant to have a bad experience, and we apologize for any inconvenience caused. We assure you that we are working hard to improve our service and respect posted availability. If you have not yet received your refund, or if you have any other concerns, we invite you to contact us directly at [email protected] or by phone at 0179736876. We aim to resolve your situation as quickly as possible. Thank you for your patience.
C
Chloé B.
Rating: 1 out of 5
following a purchase from 18/06/2024
i didn't order anything ???
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Response from Mangatori
Could you please specify your request or comment? It would help us to better understand your situation and assist you as best we can. Thank you in advance!
D
Damian L.
Rating: 1 out of 5
following a purchase from 17/06/2024
A disgrace, the employee or manager is totally casual and has no knowledge of what she is selling or her stock. What's more, the availability and sales descriptions are misleading.
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Response from Mangatori
We are very sorry to hear that your experience did not live up to your expectations. We take your feedback very seriously and want to improve our service. Your satisfaction is our priority and we are here to help you.
O
Olivier M.
Rating: 1 out of 5
following a purchase from 25/05/2024
Twice I've had problems, twice I've written e-mails. Twice I've been completely ignored! Nobody answers, it's unbearable.
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Response from Mangatori
We are sorry to hear that you have not received a reply to your email. We may not have received your message. We invite you to contact us at [email protected] or by phone at 0179736876. We're here to help and answer all your questions!
M
Monique L.
Rating: 5 out of 5
following a purchase from 25/08/2024
Very good
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Response from Mangatori
Thank you for your feedback! We're delighted that everything worked out to your satisfaction. If you have any further questions or requirements, please don't hesitate to let us know!
T
Thien Antoine H.
Rating: 1 out of 5
following a purchase from 07/06/2024
I still haven't received my order after 2 months of waiting.
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Response from Mangatori
We fully understand your frustration with the delay. Your order is for a pre-order, and we are working with our supplier to get information on the release date. We'll keep you informed as soon as we have any news. Thank you for your patience and understanding.
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Aurelie Z.
Rating: 5 out of 5
following a purchase from 19/06/2024
delivery well received and compliant
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Response from Mangatori
Thank you very much for your positive feedback! We are delighted that your order was well received and met your expectations. If you have any further questions or needs, please do not hesitate to contact us. See you soon on 1001 Hobbies!
G
Gilles C.
Rating: 5 out of 5
following a purchase from 14/06/2024
super
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Response from Mangatori
Thank you for your enthusiastic feedback! We're delighted that everything went so well for you. We hope to see you soon!
C
Christophe B.
Rating: 5 out of 5
following a purchase from 22/06/2024
Perfect
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Response from Mangatori
Thank you very much for your perfect feedback! We are delighted that everything is to your complete satisfaction. We hope to see you soon!
C
Claude P.
Rating: 4 out of 5
following a purchase from 20/06/2024
Longer-than-expected delivery
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Response from Mangatori
Thank you for your feedback. We're sorry to hear that delivery took longer than expected. We do our best to meet deadlines, and we appreciate your patience. If you have any questions or need more information, please do not hesitate to contact us. Thank you for your understanding. Yours faithfully
F
Frederic P.
Rating: 5 out of 5
following a purchase from 15/06/2024
unmounted pending
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Response from Mangatori
Thank you for your feedback. We are pleased that you are satisfied with the order so far. We hope the assembly goes well and remain at your disposal for any further questions or assistance. We hope to see you soon!
J
Jean-Baptiste N.
Rating: 5 out of 5
following a purchase from 18/06/2024
Very good. Would recommend.
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Response from Mangatori
Thank you very much for your recommendation! We are delighted that everything went so well for you. See you soon for future orders!
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Roland P.
Rating: 4 out of 5
following a purchase from 02/07/2024
Well-detailed
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Response from Mangatori
Thank you for your feedback! We are pleased that the details were up to your expectations. We will do our utmost to provide you with a 5-star experience for your next order. We hope to see you soon!
R
Rénald C.
Rating: 5 out of 5
following a purchase from 05/05/2024
Efficient, fast and professional
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Response from Mangatori
Thank you for your feedback! We're delighted that you've found our service efficient, fast and professional. See you soon for your next orders!
B
Bruno M.
Rating: 5 out of 5
following a purchase from 13/06/2024
Very pleased with this high-quality model car at a very affordable price.
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Response from Mangatori
Thank you very much for your enthusiastic feedback! We are delighted that you are very happy with your car model and that you find the quality excellent at an affordable price. We hope you have lots of fun with your model!
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Ana Et Mael F.
Rating: 5 out of 5
following a purchase from 01/07/2024
Top thank you so much!!!
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Response from Mangatori
Thank you so much for your enthusiastic feedback! We're delighted that everything lived up to your expectations. We hope to see you soon!
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Nelvin M.
Rating: 5 out of 5
following a purchase from 20/06/2024
Good quality, I have zero complaints. Service was fine product was delivered as advertised
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Response from Mangatori
Thank you for your great feedback! We're thrilled to hear that you found the quality to be excellent and that the product was delivered as advertised. If you need anything else or have any questions in the future, feel free to reach out.
J
Jean Marc L.
Rating: 5 out of 5
following a purchase from 30/06/2024
....
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Philippe R.
Rating: 5 out of 5
following a purchase from 04/07/2024
Perfect, very fast
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Response from Mangatori
Thank you so much for your wonderful feedback! We are delighted that you found the delivery very quick. Bravo to you for your confidence and see you soon for new orders!
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Violetta S.
Rating: 5 out of 5
following a purchase from 04/07/2024
Perfect
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Patrick P.
Rating: 5 out of 5
following a purchase from 01/07/2024
Product conforms to order, fast delivery.
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Response from Mangatori
Super! Product as ordered and fast delivery. Thank you for your positive feedback! See you soon on our site!
C
Christophe G.
Rating: 5 out of 5
following a purchase from 14/06/2024
Very good service
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Response from Mangatori
Thank you for your positive feedback! We're glad you enjoyed our customer service. If you have any further questions or need additional assistance, please do not hesitate to contact us. We're here to help! We look forward to hearing from you,
T
Thierry L.
Rating: 1 out of 5
following a purchase from 16/06/2024
Bad reception, article already served, lack of parts, no contact with the seller.
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Response from Mangatori
We are very sorry to hear about your experience. We have tried to contact you by telephone without success. In order for us to resolve this problem as quickly as possible, could you please send us photos of the items concerned to [email protected]? This will help us to better understand the situation and find an appropriate solution. We are committed to rectifying this situation and thank you for your patience and cooperation. Sincerely, The Mangatori Team
G
Gaëlle L.
Rating: 5 out of 5
following a purchase from 26/04/2024
Super customer service!
Very responsive and attentive. Everything is perfect.
We recommend it!
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Response from Mangatori
Your recommendation is the best reward we could receive! Thank you Gaëlle
A
Anthony L.
Rating: 5 out of 5
following a purchase from 10/05/2024
After receiving a damaged item, customer service was very reactive.
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