Mangatori delivers a consistently smooth experience with fast and careful shipping, on-time deliveries, and well-packaged items that arrive in good condition. Customers repeatedly mention reliable service and prompt communication from staff, with many noting exact adherence to descriptions and well-protected packaging for fragile items. The store also shines in product variety and strong satisfaction from collectors, including notable praise for prompt restocks, pre-orders, and thoughtful extras or gifts. Overall, customers highlight proactive support, dependable delivery, and a broad, appealing catalog that keeps them returning for future purchases.
the site is well thought out and easy to navigate, but one of the boxes was ripped open and I display them with the figurines. I think it's a shame, but the figurines are in good condition.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2021
Beautiful figurine, but please take care of the boxes before sending them as my husband, who is a great collector, is as fond of the boxes as he is of the figurine, too bad.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2021
Fast, responsive customer service, product as described. Fast delivery, the only drawback I'd like to note is the absence of a "air cushion" type of protection inside the box containing the figurine. Be careful in the event of a fall or a very fragile product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2021
..... No Reviews
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2021
The figurines are very good, but the cardboard was poorly protected, so the boxes were damaged a little, otherwise very satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2021
Very serious site that listens to the customer. I had a problem with a figurine I received and they responded quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2021
The site is very good. However, the list of favourites is much less practical.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/03/2021
Deliveries in less than 1 week. Beautiful figurines. Only downside, delivery not free. Would recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2021
Shipped quickly but box not in very good condition
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2021
Positive: Clear website, order delivered quickly. Negative: The type of product appeared on the packaging (beware of mowing...).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2020
Collected in 2 days, very well protected and of good quality. I highly recommend it, even if shipping costs are a bit high, but that's just a detail.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/12/2020
The figurine is very good, the only negative point is surely not your fault delivery arrived 1 week after the date received by mail
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2020
If I had been dishonest, not having signed for my parcel when it arrived in my box, I could have said that I had not received it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/10/2020
Package received on time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2020
Fast delivery but one box out of the 2 arrived damaged. I didn't open the boxes it's for a gift we'll see the condition of the figurines in a few days.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2020
Easy to use. Minor drawback with relay selection
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2020
I ordered an item with express home delivery and the deliveryman postponed the delivery 3 times without any reason. I finally had to fall back on a relay point. I'm not satisfied with the delivery service (DPD).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2020
Product conforms, in good condition and well packaged. Express delivery chosen but parcel delivered late (Monday instead of the previous Thursday).
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/12/2020
The box arrived damaged. Knowing that this is for a collection the box has a lot of importance I am disappointed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2020
No doubt I was expecting better from the figurine, the delivery is perfect, as is the information about it, an excellent point. BUT, 20 euros for a figurine that's almost 2 times smaller than a pop, that's insulting.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2020
Order arrived quickly and parcel well protected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2020
Correct, fast, but the box was a bit damaged. Hence my 4/5.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/12/2020
I have not received my order.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/12/2020
Parcel in a box completely dishevelled half-opened it is a shame
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Response from Mangatori
Hello, Before leaving us a review, why didn't you contact our support team? We're very responsive, and we'll listen to you if you have any problems. Sincerely, The Mangatori team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2020
Perfect, fast...just the order form in view on the parcel, nothing better to spoil the Christmas surprise.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2020
Fast shipment, reasonable price, lacks communication a little light too bad.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2020
Satisfied with the order tracking of the package every day since the order i
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/10/2020
Little information on the status of the pre-order, but otherwise niquel
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/10/2020
Very good site, with lots of choice, I had a few delivery problems because of Covid and a broken figurine on arrival at their premises replaced directly by another figurine of my choice.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/11/2020
the package arrived with a lot of damage, and the items inside were also damaged.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/11/2020
The figurines are perfect, always in good condition, good quality, fast shipping! I could have put 5 stars on it, but I'm still disappointed to have to pay so much with customs in Overseas France, even if in the end I still come out ahead in terms of quality and price.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2020
CLEAR!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/11/2020
Very good, fast delivery and well-protected box. On the other hand I had not understood that the product would be sent long after the purchase, it was not marked clearly enough, but apart from that nothing to complain about! I'll be back
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2020
There were no problems whatsoever with site navigation, tracking, etc. What's more, the product was very well packaged and protected, and the service provided is superb and almost beyond reproach. The only downside was the huge delay in delivery, almost a month and a half after the original estimated date, but this was due to the health crisis.
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Response from Mangatori
Dear customer, Thank you for your feedback. We are pleased to hear that the service was generally satisfactory.
Even if the health crisis has had a negative impact on product supply, we do our utmost to offer the best possible customer service. Sincerely, The Mangatori team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2020
Simple, fast and effective! All is said.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/11/2020
fast delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/11/2020
I DID NOT RECEIVE MY ORDER!
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Response from Mangatori
Hello, Why didn't you contact us directly, instead of leaving us a negative review? Our team would have done everything necessary to find out where your parcel is. In addition, this is your second order on our site. By looking at the tracking your package will be delivered today. We are sorry for this delay, unfortunately La Poste has experienced a busy period on their network. Our team remains at your disposal, in case of concern. Sincerely, The Mangatori team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/11/2020
Beautiful figurines and I received my order very quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2020
All is ok
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/11/2020
Still nothing received, in my case.
Big delay, then no idea if it's mangatori or the post office.
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Response from Mangatori
Hello, We are very sorry that your parcel has been delayed. Unfortunately, La Poste has been experiencing a very busy period, delaying the entire network. Please do not hesitate to contact our team before leaving a negative comment. Sincerely, The Mangatori team
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