Customer reviews of Mangatori

Trust Attestation
4,7 /5
Overall rating: 4,7 out of 5
Based on 2 577 published reviews
5 2 162 84% 4 240 9% 3 62 2% 2 34 1% 1 79 3%

Summary of reviews

Mangatori delivers a consistently smooth experience with fast and careful shipping, on-time deliveries, and well-packaged items that arrive in good condition. Customers repeatedly mention reliable service and prompt communication from staff, with many noting exact adherence to descriptions and well-protected packaging for fragile items. The store also shines in product variety and strong satisfaction from collectors, including notable praise for prompt restocks, pre-orders, and thoughtful extras or gifts. Overall, customers highlight proactive support, dependable delivery, and a broad, appealing catalog that keeps them returning for future purchases.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2023
I hope to receive my order by the end of the year.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/06/2023
The site is pleasant, delivery takes too long and the customer service needs to be reviewed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2023
I can't wait for the stray kids key ring.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2023
Very well presented, easy to handle, wouldn't change much. Maybe more 1/72 Spitfires if possible. Thanks
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2023
Nothing to say, always top notch! Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2023
Figure arrived on time and well protected. This is already my second purchase on this site and I am extremely satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2023
The site is super easy to find your way around and orders are sent quickly...I'm not disappointed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2023
after the manufacturer ran out of stock on one product, they immediately offered me an equivalent alternative. all orders are honoured, even when there is a long wait, as was the case for one order (18 months). impeccable, reliable packaging!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2023
Great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2022
the last order was dispatched very quickly and the product is of very good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2023
Top top from start to finish. Fast delivery. Well-protected parcel. And the figurine is so true to life. Well done !!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2023
I've been ordering from this Mangatori site for a while now and I'm very satisfied with the fast delivery. They are very nice figurines and of good quality. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2023
Happy with my purchase. I received my order on time and it was well protected in its box.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2023
Very good figurine, perfect delivery time and good price.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/12/2021
Order placed in December 2021, for pre-order delivery at the end of January 2022 and still not delivered...
No sign of life from customer service despite multiple emails ... No phone number to reach them directly.
I strongly advise against ordering from this site. To date, I've been cheated out of an order worth almost €100...
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/09/2021
Order in October 2021 Coli still not free in July 22 Multiple attempts to contact without response No refund ... I keep hoping mdr
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2022
Fast delivery, but the shipping costs are a hair above the real prices for delivery to Reunion Island.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/01/2022
Order N° GHRPQEOCV placed on 26/01/2022: with a pre-ordered figurine that was supposed to arrive at the end of March and has never been received (it's 08/06/22). Customer service does not respond to any of my multiple reminder messages. I now want my money back
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2022
Fast processing, well packaged
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/05/2022
No customer service, no reply to our mail, photo etc... Positive point: fast shipping, but apart from that, if you receive a figurine in poor condition, good luck with a refund, or anything else, they don't respond.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2022
very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2022
Perfect I recommend this site
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/05/2022
received a defective, broken product, the mangatori service has been silent for 1 week on my request for a return.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2022
Very fast shipping to Switzerland. Goods very well packed. I would recommend with pleasure.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2022
Beautiful
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2022
It is too beautiful I am very very happy with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2022
As with every order I've placed, very serious site, fast delivery. Perfect packaging for the figurines so that they arrive undamaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2022
Perfect!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/06/2021
Order from June 2021 for products to be available in September 2021 still undelivered in May 2022 and the customer service simply doesn't reply any more so as not to refund products they never sent me. To be avoided, I'm used to figurine sites and this Mr Alexandre Costa, Mangatori's manager, is absolutely not serious. This is the first time I've had a problem with a miniature sales site.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/04/2022
They don't reply to emails, I had to find out that the bonus head wasn't delivered with it despite the positive reply in your previous message.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2022
MUITO BOM, RÁPIDO E BONS PREÇOS!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2022
Hello, the site is pleasant and easy to understand. Nothing to say about the parcel, it's impeccable, thank you. I recommend your site. See you soon
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/02/2022
Site good, fast shipping without problem, but impossible to contact customer service, does not respond to emails.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2022
Nothing to say, everything is perfect: the site, the products, the delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Very satisfied with my order from Mangatori: On-time delivery of my order in a package adapted to my product, which was therefore well protected.
No worries, I recommend ++! :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2022
Fast, secure purchase with rapid delivery and well-protected figurines.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2022
Fast delivery, impeccable box and figurine, very happy with my purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2022
The figurine was in perfect condition and well protected.
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