Customer reviews of Mangatori

4,7 /5

Based on 2 577 published reviews

5 2 162 84% 4 240 9% 3 62 2% 2 34 1% 1 79 3%

Summary of reviews

Mangatori delivers a consistently smooth experience with fast and careful shipping, on-time deliveries, and well-packaged items that arrive in good condition. Customers repeatedly mention reliable service and prompt communication from staff, with many noting exact adherence to descriptions and well-protected packaging for fragile items. The store also shines in product variety and strong satisfaction from collectors, including notable praise for prompt restocks, pre-orders, and thoughtful extras or gifts. Overall, customers highlight proactive support, dependable delivery, and a broad, appealing catalog that keeps them returning for future purchases.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 23/10/2020 à 14h33 following a purchase from 03/10/2020

nothing to report

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Acheteur Vérifié

Published on 15/10/2020 à 19h32 following a purchase from 04/10/2020

Received in very good condition

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Acheteur Vérifié

Published on 09/10/2020 à 18h14 following a purchase from 28/09/2020

Very pleased

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Acheteur Vérifié

Published on 08/10/2020 à 17h25 following a purchase from 30/09/2020

Perfect

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Acheteur Vérifié

Published on 07/10/2020 à 07h34 following a purchase from 26/09/2020

Products as described, prompt and careful shipment

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Acheteur Vérifié

Published on 06/10/2020 à 01h36 following a purchase from 19/09/2020

Very satisfied nothing to say to very fast delivery and beautiful figurines

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Acheteur Vérifié

Published on 05/10/2020 à 17h30 following a purchase from 30/09/2020

Excellent packaging Regarding the figurine and delivery time nothing to complain about excellent I highly recommend

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Acheteur Vérifié

Published on 01/10/2020 à 15h41 following a purchase from 24/09/2020

Top site! Fan of the products!

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Acheteur Vérifié

Published on 28/09/2020 à 23h05 following a purchase from 02/07/2020

Great site! Great prices! Available and friendly! Fast shipping!

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Acheteur Vérifié

Published on 28/09/2020 à 14h23 following a purchase from 22/09/2020

This site is perfect, orders arrive quickly and always in very good condition.

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Acheteur Vérifié

Published on 27/09/2020 à 17h20 following a purchase from 18/09/2020

Fast, professional. I am delighted.

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Acheteur Vérifié

Published on 26/09/2020 à 14h40 following a purchase from 13/08/2020

Extremely fast delivery and well packaged. They were able to meet my expectations and answer my questions. Very professional team. Thank you very much!

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Acheteur Vérifié

Published on 25/09/2020 à 01h05 following a purchase from 18/09/2020

Very good. The parcel was damaged but the figurine was very well protected, so perfect!

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Acheteur Vérifié

Published on 23/09/2020 à 23h12 following a purchase from 17/07/2020

I had to call customer service several times to get my order.

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Acheteur Vérifié

Published on 23/09/2020 à 21h44 following a purchase from 18/09/2020

Very good. Package arrived early

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Acheteur Vérifié

Published on 21/09/2020 à 20h21 following a purchase from 10/09/2020

My order arrived quickly and in perfect condition - perfect!

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Acheteur Vérifié

Published on 21/09/2020 à 02h30 following a purchase from 12/09/2020

Very good quality and arrived quickly

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Acheteur Vérifié

Published on 19/09/2020 à 00h15 following a purchase from 12/09/2020

The best Japanese merchandise at the best price

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Acheteur Vérifié

Published on 18/09/2020 à 13h14 following a purchase from 13/09/2020

Figure in good condition, sent and received on time

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Acheteur Vérifié

Published on 17/09/2020 à 20h36 following a purchase from 07/09/2020

The navigation on the site is well done, the figurines are well indicated, I don't regret ordering my figurines.

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Acheteur Vérifié

Published on 17/09/2020 à 17h55 following a purchase from 14/09/2020

I'm looking forward to taking advantage of your promotions again.

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Acheteur Vérifié

Published on 17/09/2020 à 17h12 following a purchase from 01/09/2020

Very fast!

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Acheteur Vérifié

Published on 17/09/2020 à 12h18 following a purchase from 09/08/2020

My delivery was delayed by a month due to an event beyond their control: one of my items was missing because the company managing Mangatori's removal had lost the box containing the figurine and only handed it over when they returned from vacation (i.e. back to school). (I don't know how long before Mangatori would have informed me, as I contacted them 3 days after ordering, i.e. the day before the estimated delivery date. However, I've had regular exchanges and the replies have been prompt from customer service. Even if it's not their fault, the service didn't hesitate to make me a commercial gesture for this one-month delay in relation to the estimated delivery. (Delivery was impeccable. The site is pleasant to consult, but the only negative point is the sorting. I just think it's a shame that I can't sort by release date on each license or in the "pre-orders" tab, when the function only exists for the "new releases" tab.

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Acheteur Vérifié

Published on 16/09/2020 à 21h22 following a purchase from 12/09/2020

very good site ,lots of choice ,well placed price levels ,fast delivery ,satisfied for my 1st order

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Acheteur Vérifié

Published on 16/09/2020 à 08h48 following a purchase from 23/08/2020

Nothing to say! Very good product quality

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Acheteur Vérifié

Published on 16/09/2020 à 07h58 following a purchase from 02/09/2020

I ordered a new myth cloth and I received another one, so it's not the right product, the box is scratched and corroded, and it's not in blister pack. So I don't recommend it. Even if the customer service remains attentive. 2 orders 2 bad surprises

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Response from Mangatori Published on 27/09/2020

Hello, We are very sorry for this inconvenience. Since our move, we have had a lot of logistical problems. All will be resolved soon. Sincerely, The Mangatori team

Acheteur Vérifié

Published on 13/09/2020 à 14h57 following a purchase from 27/08/2020

Delivery errors, late replies, very disappointed, too bad I thought this site was serious.

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Response from Mangatori Published on 27/09/2020

Hello, Since our move we've had a number of logistical problems. Our teams are working hard to provide the best possible service despite the various problems. We are doing our utmost to resolve these issues as quickly as possible. Sincerely, The Mangatori team

Acheteur Vérifié

Published on 11/09/2020 à 18h19 following a purchase from 09/09/2020

Arriving early and complying with health requirements

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Acheteur Vérifié

Published on 10/09/2020 à 09h03 following a purchase from 02/09/2020

The items arrived in good condition and on time, as always. Excellent site for enthusiasts. Good prices, courtesy, kindness and availability.

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Acheteur Vérifié

Published on 09/09/2020 à 23h07 following a purchase from 02/09/2020

Fast delivery, thank you!

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Acheteur Vérifié

Published on 08/09/2020 à 15h10 following a purchase from 31/08/2020

Easy to access site, search by type of figurine required, reasonable price.

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Acheteur Vérifié

Published on 08/09/2020 à 11h22 following a purchase from 03/09/2020

Quality website

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Acheteur Vérifié

Published on 07/09/2020 à 01h07 following a purchase from 21/08/2020

Quick and careful delivery. Quality is there, nothing to complain about.

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Acheteur Vérifié

Published on 05/09/2020 à 21h14 following a purchase from 02/09/2020

Parcel arrived on the expected day (expected between 2-4 days and received 3 days after the order) and the box of the figurine and the figurine itself were perfect with no damage or anything.

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Acheteur Vérifié

Published on 05/09/2020 à 14h41 following a purchase from 02/09/2020

Very fast and arrived in good condition

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Acheteur Vérifié

Published on 05/09/2020 à 09h24 following a purchase from 23/08/2020

Great mug... arrived on time and well protected! We recommend

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Acheteur Vérifié

Published on 04/09/2020 à 08h29 following a purchase from 30/08/2020

Very good, tracking from order to shipment, top packaging, well-protected product, excellent (it's good to see packaging done with care). I'll definitely recommend.

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Acheteur Vérifié

Published on 02/09/2020 à 20h51 following a purchase from 30/08/2020

Received on the agreed day, parcel intact, very pleased with the quality of the figurine.

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Acheteur Vérifié

Published on 31/08/2020 à 17h32 following a purchase from 25/08/2020

Item received broken

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Response from Mangatori Published on 01/09/2020

Hello, We are sincerely sorry that you have received a broken product. If you had come back to us, we would have made sure to compensate you. Our team will come back to you to solve this problem.
Sincerely, The Mangatori team

Acheteur Vérifié

Published on 31/08/2020 à 11h37 following a purchase from 24/08/2020

Very fast shipping

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