Mangatori delivers a consistently smooth experience with fast and careful shipping, on-time deliveries, and well-packaged items that arrive in good condition. Customers repeatedly mention reliable service and prompt communication from staff, with many noting exact adherence to descriptions and well-protected packaging for fragile items. The store also shines in product variety and strong satisfaction from collectors, including notable praise for prompt restocks, pre-orders, and thoughtful extras or gifts. Overall, customers highlight proactive support, dependable delivery, and a broad, appealing catalog that keeps them returning for future purchases.
Delivery times presented in the product description are completely misleading. I wasn't expecting it for Christmas and wasn't in a hurry, but +4 weeks instead of 2 is excessive. No explanation from them, refusal to compensate by offering me delivery. I can be factual and publish the emails. In short, a dropshipping company that doesn't know how to manage logistics with either its customers or suppliers, which is ridiculous. Buy instead on Amazon, more reliable.
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Allan L. F. R.
Rating: 1 out of 5
following a purchase from 25/12/2025
Package not delivered.
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Loric B.
Rating: 2 out of 5
following a purchase from 06/12/2025
The package was delayed twice without explanations. Upon arrival after almost 1 month for 2 figurines, one box was in a "like new" condition, not new, and the other box was in a damaged condition.
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Geoffrey M.
Rating: 1 out of 5
following a purchase from 19/12/2025
No information on the receipt of the package 15 days after ordering. Impossible to contact them by phone, by email, and by internet form :))
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Jean-Marc F.
Rating: 5 out of 5
following a purchase from 08/12/2025
no problem
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Claire F.
Rating: 5 out of 5
following a purchase from 07/12/2025
Well received but very late and after Christmas while the delivery was supposed to be well before at the time of the order
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Isabelle O.
Rating: 5 out of 5
following a purchase from 08/11/2025
Well packaged. Very happy
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Sabrina R.
Rating: 5 out of 5
following a purchase from 15/12/2025
Article received within the announced timeframe, very well packaged
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David D.
Rating: 5 out of 5
following a purchase from 12/12/2025
Perfect
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Florence V.
Rating: 5 out of 5
following a purchase from 09/12/2025
Well protected delivery and perfect package.
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Marie P.
Rating: 5 out of 5
following a purchase from 14/12/2025
Super figurine! Fast and careful shipping.
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Serge M.
Rating: 5 out of 5
following a purchase from 09/12/2025
ras
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Rodolfo L.
Rating: 5 out of 5
following a purchase from 26/09/2025
The package arrived with top-notch packaging! I chose a model on pre-order so the wait was a bit long, but it's worth it.
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Dimitri G.
Rating: 5 out of 5
following a purchase from 06/12/2025
Content
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Jérôme P.
Rating: 5 out of 5
following a purchase from 15/12/2025
Fast, well packaged.
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Jl L.
Rating: 5 out of 5
following a purchase from 07/12/2025
thanks to the Buyee forwarding service, I was able to buy Japanese items on Mangatori. it's super convenient!
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Morgane P.
Rating: 5 out of 5
following a purchase from 07/12/2025
Superb figurine
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Antonio F.
Rating: 5 out of 5
following a purchase from 12/12/2025
Perfect
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Laurent B.
Rating: 5 out of 5
following a purchase from 03/12/2025
Top and fast Product well packaged and meets my expectations
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Nathalie G.
Rating: 5 out of 5
following a purchase from 16/11/2025
Perfect!
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Kevin D.
Rating: 5 out of 5
following a purchase from 12/11/2025
I recommend
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Daniel B.
Rating: 5 out of 5
following a purchase from 13/11/2025
Very good product.. complete satisfaction. Delivery on point within the expected time.
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Quentin T.
Rating: 5 out of 5
following a purchase from 25/03/2025
Package ordered for several months and sent directly as soon as it was available, excellent.
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Estelle B.
Rating: 5 out of 5
following a purchase from 15/11/2025
Well, I don't know yet since it's a gift for Christmas, but I think it's going to work out
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Renaud D.
Rating: 2 out of 5
following a purchase from 08/03/2025
months and months of waiting for pre-orders (while there were no issues getting everything else on the day) and a half-order sent after threats of complaint following yet another unsuccessful refund request, move along.
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Philippe M.
Rating: 5 out of 5
following a purchase from 14/11/2025
Product matching the description my daughter will be delighted.
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Mounir B.
Rating: 5 out of 5
following a purchase from 03/11/2025
Satisfied
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Laurent C.
Rating: 2 out of 5
following a purchase from 05/04/2025
Very disappointed by the current degradation. Order placed more than 6 months ago. Customer service unreachable, order tracking nonexistent. Delay due to a permanently unavailable item but still for sale on the site. Received a voucher to compensate, which I used on another figurine that is also unavailable. I will not order from this site for a while, until they can resolve their supplier issues and we will see.
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Sandra G.
Rating: 5 out of 5
following a purchase from 30/10/2025
Very good site, fast shipping, I highly recommend.
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Nancy S.
Rating: 5 out of 5
following a purchase from 02/11/2025
Order compliant!
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Nicolas C.
Rating: 1 out of 5
following a purchase from 31/12/2024
If you don't run after them "you are the customer" you won't have any follow-ups.. 18 months I've been waiting for my order..
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David V.
Rating: 5 out of 5
following a purchase from 05/09/2025
Nothing to report
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Svp S.
Rating: 5 out of 5
following a purchase from 02/11/2025
figurine well received corresponding to the description, fast shipping without damage good protection
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Laura J.
Rating: 5 out of 5
following a purchase from 21/10/2025
Figure received quickly & in perfect condition. I recommend!
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Guillaume R.
Rating: 1 out of 5
following a purchase from 23/10/2025
Hello, not compliant with the purchase. I bought a Fire Force volume 34 (collector's sleeve) and received a standard volume. I could have bought it near my home for less and without shipping costs. Huge disappointment
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Sylia K.
Rating: 1 out of 5
following a purchase from 27/10/2025
I received a product that does not suit me and I would like to return it. I have never managed to get the return procedure despite dozens of attempts to contact the site. Scam?
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Fabrice P.
Rating: 5 out of 5
following a purchase from 29/10/2025
Very good
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Stephanie C.
Rating: 5 out of 5
following a purchase from 26/10/2025
I love it! Great product, shipping tracking, smooth site. Everything is great! I recommend.
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Enzo V.
Rating: 1 out of 5
following a purchase from 06/05/2025
Product received error – Wrong hat sent Hello, I just received my order, but to my great surprise, you sent me the wrong hat. I received version 2 (priced at €16.49), while I had ordered the version at €91.49. Photos have been sent to prove it, but since then, no one has responded. No customer service, no return. Messages have been posted on social media, but there too, no response.
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Noël M.
Rating: 1 out of 5
following a purchase from 12/10/2025
The received package does not match my order (different item worth €30 instead of an order of €85) No response from the site despite my emails + customer service number not assigned.
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