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N
Rating: 5 out of 5
impeccable
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Customer reviews of Mangatori
Trust Attestation
4,7
/5
Overall rating: 4,7 out of 5
Based on 2 577 published reviews
Summary of reviews
Mangatori delivers a consistently smooth experience with fast and careful shipping, on-time deliveries, and well-packaged items that arrive in good condition. Customers repeatedly mention reliable service and prompt communication from staff, with many noting exact adherence to descriptions and well-protected packaging for fragile items. The store also shines in product variety and strong satisfaction from collectors, including notable praise for prompt restocks, pre-orders, and thoughtful extras or gifts. Overall, customers highlight proactive support, dependable delivery, and a broad, appealing catalog that keeps them returning for future purchases.
Reviews 1, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
Simple Order Processing, good overview of orders and good updating of orders
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C
Rating: 1 out of 5
I ordered 1 GULDO figurine about 1 year ago, I received it today on 01/10/2026. So much time has passed that I forgot I had ordered this figurine! I live in Réunion, it may be difficult but how can it be explained that a TSUME figurine I ordered arrives in barely 1 month at my place and a GULDO figurine arrives 1 year later??? The site is borderline a scam, and there's no point in putting an automatic response because I'm sure my comment will be deleted.
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Response from Mangatori
Hello Clement,
We are sincerely sorry to read your feedback and completely understand your dissatisfaction with such a long delivery time.
We hope, however, that your figurine has finally been received in the best possible conditions and that it has arrived in perfect condition.
We invite you to contact our customer service directly at the following address:
[email protected]
Our team will then be able to take up your case, provide you with the necessary explanations regarding this particularly long delay, and, given the situation, consider the possibility of granting you a commercial gesture.
We sincerely regret this experience and hope to be able to communicate directly with you to find a suitable solution.
We thank you for your understanding and wish you an excellent day.
Best regards,
The 1001Hobbies team
We are sincerely sorry to read your feedback and completely understand your dissatisfaction with such a long delivery time.
We hope, however, that your figurine has finally been received in the best possible conditions and that it has arrived in perfect condition.
We invite you to contact our customer service directly at the following address:
[email protected]
Our team will then be able to take up your case, provide you with the necessary explanations regarding this particularly long delay, and, given the situation, consider the possibility of granting you a commercial gesture.
We sincerely regret this experience and hope to be able to communicate directly with you to find a suitable solution.
We thank you for your understanding and wish you an excellent day.
Best regards,
The 1001Hobbies team
C
Rating: 5 out of 5
Despite missing items, customer service did everything to satisfy the replacement. Very proactive and attentive.
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N
Rating: 5 out of 5
Everything is always impeccable.
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S
Rating: 5 out of 5
Perfect item & very well packaged. Fast & serious seller, I highly recommend!
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P
Rating: 5 out of 5
I am very happy with my order very satisfied I recommend this site mangatori figurine of good quality and very beautiful figurine. Thank you
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N
Rating: 5 out of 5
Thank you very much!
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N
Rating: 1 out of 5
Product received does not meet expectations. Explanations given below: The photos presented on our site are generally visuals provided by the manufacturer or supplier and may, in some cases, not exactly represent the final version of the product.
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Response from Mangatori
Hello Nicolas,
Thank you for taking the time to share your opinion. We understand your disappointment regarding the product's visual and we invite you to contact us directly by email at [email protected] so that we can review your situation and find a solution that suits you.
We remain at your disposal and hope to be able to help you.
Best regards,
The Mangatori team.
Thank you for taking the time to share your opinion. We understand your disappointment regarding the product's visual and we invite you to contact us directly by email at [email protected] so that we can review your situation and find a solution that suits you.
We remain at your disposal and hope to be able to help you.
Best regards,
The Mangatori team.
J
Rating: 5 out of 5
RAS product received on time and in perfect condition.
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E
Rating: 5 out of 5
Very fast delivery and without any issues.
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O
Rating: 5 out of 5
Impeccable
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M
Rating: 5 out of 5
Fast and careful shipping, I recommend
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A
Rating: 5 out of 5
This is the first time I order from this site and frankly I am very satisfied with my purchase. I had bought a Solo Leveling figurine on pre-order. I recommend the site with my eyes closed. I will make other purchases on this site. Thank you, Mangatori.
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K
Rating: 5 out of 5
Well arrived and well packaged!! Thank you!!
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N
Rating: 5 out of 5
Flawless transaction.
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V
Rating: 5 out of 5
Product conforms to the description. Thank you.
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A
Rating: 5 out of 5
The kpop pencil case is great thank you very much
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E
Rating: 5 out of 5
Thank you
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R
Rating: 5 out of 5
Package received on time in good condition
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L
Rating: 5 out of 5
The displays have finally arrived! If my purchase went well on the site, with a present and responsive customer service, the delivery was another story. We must have played soccer with my package, displays arrived damaged. In pre-order, the customer always receives a small promotional gift but here nothing, too bad.
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G
Rating: 1 out of 5
Manga damaged on the spine and torn on the inside Impossible that it is the delivery
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Response from Mangatori
Hello Guillaume,
We are sincerely sorry to hear that your order has presented defects. Your satisfaction is important to us and we would like to understand the situation in more detail. We invite you to contact us directly via the email "[email protected]" so that we can assist you better.
Best regards,
The shop team.
We are sincerely sorry to hear that your order has presented defects. Your satisfaction is important to us and we would like to understand the situation in more detail. We invite you to contact us directly via the email "[email protected]" so that we can assist you better.
Best regards,
The shop team.
A
Rating: 5 out of 5
Perfect! I recommend.
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D
Rating: 5 out of 5
Super
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N
Rating: 5 out of 5
Very satisfied with the order received. My son, a fan of the Naruto universe and a collector, was delighted with the figurines. Mention+ for the little gifts included.
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A
Rating: 1 out of 5
6 months of waiting I would like a commercial gesture that matches, not the old free shipping
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Response from Mangatori
Hello Anis,
Thank you for your feedback and we understand your frustration regarding the waiting time. We invite you to contact us directly at the email address "[email protected]" so that we can discuss your situation and find a satisfactory solution together.
Best regards,
The Mangatori team
Thank you for your feedback and we understand your frustration regarding the waiting time. We invite you to contact us directly at the email address "[email protected]" so that we can discuss your situation and find a satisfactory solution together.
Best regards,
The Mangatori team
S
Rating: 5 out of 5
Long delay but top figurine
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Q
Rating: 5 out of 5
Very good site with a choice
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R
Rating: 5 out of 5
Received quickly while I live on the other side of the world. And in very good condition. I highly recommend!
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F
Rating: 5 out of 5
Very efficient and fast shipping
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J
Rating: 5 out of 5
Order delivered on time and at home as agreed. Very good communication with the staff.
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F
Rating: 5 out of 5
Very good site keep giving us figurines and other goodies
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J
Rating: 1 out of 5
You offer books that you no longer have in stock and I am still waiting for a refund! First and last order with you!
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Response from Mangatori
Hello Jean Philippe,
We understand your disappointment regarding the non-receipt of your "Tsugai - daemons of the shadow realm volume 1 (collector's edition)" set and we sincerely apologize for this situation. We invite you to contact us at the email address [email protected] so that we can find a solution together.
Best regards,
The Mangatori team
We understand your disappointment regarding the non-receipt of your "Tsugai - daemons of the shadow realm volume 1 (collector's edition)" set and we sincerely apologize for this situation. We invite you to contact us at the email address [email protected] so that we can find a solution together.
Best regards,
The Mangatori team
J
Rating: 5 out of 5
Very good site and great customer service
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N
Rating: 5 out of 5
Always on top! Thank you.
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S
Rating: 5 out of 5
Good
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B
Rating: 4 out of 5
Fast shipping and I am satisfied with my order. The only negative point is the lack of protection and the fact that the packaging box is the same box as the figurine. As a collector, I keep them, but that's the only negative point; otherwise, nothing to say.
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N
Rating: 5 out of 5
Package received impeccable, fast for the Goldorak robot, perfect, it made a sensation among everyone, thank you
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T
Rating: 5 out of 5
Nickel, more than satisfactory delay.
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L
Rating: 5 out of 5
Order received quickly, item in perfect condition despite the outer packaging being damaged during transport, a small improvement in protection inside the box otherwise everything is ok.
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