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C
Rating: 5 out of 5
Well received but very late and after Christmas while the delivery was supposed to be well before at the time of the order
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Customer reviews of Mangatori
Trust Attestation
4,7
/5
Overall rating: 4,7 out of 5
Based on 2 577 published reviews
Summary of reviews
Mangatori delivers a consistently smooth experience with fast and careful shipping, on-time deliveries, and well-packaged items that arrive in good condition. Customers repeatedly mention reliable service and prompt communication from staff, with many noting exact adherence to descriptions and well-protected packaging for fragile items. The store also shines in product variety and strong satisfaction from collectors, including notable praise for prompt restocks, pre-orders, and thoughtful extras or gifts. Overall, customers highlight proactive support, dependable delivery, and a broad, appealing catalog that keeps them returning for future purchases.
Reviews 1, 4 and 5 stars
Reset filtersI
Rating: 5 out of 5
Well packaged. Very happy
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S
Rating: 5 out of 5
Article received within the announced timeframe, very well packaged
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D
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
Well protected delivery and perfect package.
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M
Rating: 5 out of 5
Super figurine! Fast and careful shipping.
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S
Rating: 5 out of 5
ras
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R
Rating: 5 out of 5
The package arrived with top-notch packaging! I chose a model on pre-order so the wait was a bit long, but it's worth it.
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L
Rating: 4 out of 5
Satisfied with my order. Perfect, well packaged. But the shipping is a bit long, unfortunately.
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D
Rating: 5 out of 5
Content
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J
Rating: 5 out of 5
Fast, well packaged.
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J
Rating: 5 out of 5
thanks to the Buyee forwarding service, I was able to buy Japanese items on Mangatori. it's super convenient!
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M
Rating: 5 out of 5
Superb figurine
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A
Rating: 5 out of 5
Perfect
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É
Rating: 4 out of 5
Super serious site with a lot of choices. The only small downside is that we cannot reach them by phone (everything is through complaints via the site).
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E
Rating: 4 out of 5
OK, but a lot of delay between the order and the shipment of the package. Otherwise, everything was OK
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L
Rating: 5 out of 5
Top and fast Product well packaged and meets my expectations
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N
Rating: 5 out of 5
Perfect!
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K
Rating: 5 out of 5
I recommend
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D
Rating: 5 out of 5
Very good product.. complete satisfaction. Delivery on point within the expected time.
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Q
Rating: 5 out of 5
Package ordered for several months and sent directly as soon as it was available, excellent.
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E
Rating: 5 out of 5
Well, I don't know yet since it's a gift for Christmas, but I think it's going to work out
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P
Rating: 5 out of 5
Product matching the description my daughter will be delighted.
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F
Rating: 4 out of 5
Serious site. Fast delivery. Too bad the shipping costs are not proportional to the value of the order...
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M
Rating: 5 out of 5
Satisfied
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S
Rating: 5 out of 5
Very good site, fast shipping, I highly recommend.
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N
Rating: 5 out of 5
Order compliant!
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N
Rating: 1 out of 5
If you don't run after them "you are the customer" you won't have any follow-ups.. 18 months I've been waiting for my order..
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D
Rating: 5 out of 5
Nothing to report
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S
Rating: 5 out of 5
figurine well received corresponding to the description, fast shipping without damage good protection
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L
Rating: 5 out of 5
Figure received quickly & in perfect condition. I recommend!
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G
Rating: 1 out of 5
Hello, not compliant with the purchase. I bought a Fire Force volume 34 (collector's sleeve) and received a standard volume. I could have bought it near my home for less and without shipping costs. Huge disappointment
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S
Rating: 1 out of 5
I received a product that does not suit me and I would like to return it. I have never managed to get the return procedure despite dozens of attempts to contact the site. Scam?
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F
Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
I love it! Great product, shipping tracking, smooth site. Everything is great! I recommend.
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V
Rating: 4 out of 5
Order processing a bit long but careful packaging
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E
Rating: 1 out of 5
Product received error – Wrong hat sent Hello, I just received my order, but to my great surprise, you sent me the wrong hat. I received version 2 (priced at €16.49), while I had ordered the version at €91.49. Photos have been sent to prove it, but since then, no one has responded. No customer service, no return. Messages have been posted on social media, but there too, no response.
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N
Rating: 1 out of 5
The received package does not match my order (different item worth €30 instead of an order of €85) No response from the site despite my emails + customer service number not assigned.
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I
Rating: 5 out of 5
The figurine arrived in perfect condition and quickly
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V
Rating: 1 out of 5
It is impossible to communicate with you, I requested the cancellation of my order, after 5 follow-ups and 1 month of waiting I received a response, yet the order was received broken in the box. Even though I requested the cancellation several times. I will never order from you again, I prefer to pay more for my product elsewhere.
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