Customer reviews of Mangatori

Item delivered with several weeks delay, due to the supplier.

product received, regular communications on potential product delays. suitable packaging.

I did not receive what I ordered and no response from the company....

The figurine arrived well but a bit broken, surely due to the journey, but the figurine remains incredible and very beautiful for the price.

Hello, I had sent a message regarding an order for which I never received a response. After a while, I checked and realized that it had been canceled and then refunded without further information, even though it was a pre-order. I find this unprofessional. Best regards.

The book and the figurine are great, but the delivery was very excessive; it shouldn't take two months to send a package..

I do not have the entirety of the product and with a 2-month delay.

I placed an order dated 11/12/2024. To this day I still have not received my item. I have sent a message to which I have never received a reply. I would like a refund as soon as possible

Order arrived quickly, careful packaging, parcel tracking.
I put only 4 stars because on an article ( display kayou spyxfamily) or on the title it is marked 18boosters 5 cards (all depends how one interprets, it was not very clear), but it is 4 boosters of 5 cards and 1 topper in reality. Otherwise, I was satisfied with the items I ordered and I recommend this site!

I ordered the Buste de naruto six paths from toynami at 1900 euros, I made the purchase in the morning at 7:30am and strangely they sent me a message saying that the payment was not completed by 10:25am and therefore cancelled, even though the order had been validated. Strangely enough, at the time of ordering, there were 3 copies in stock, and after I cancelled my order, there were no more. So instead of saying that there was a stock error, they prefer to say that there was a payment problem and cancel.

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I placed an order over 10 days ago and it still hasn't been shipped.

article bought before christmas on the 17th marked delivered before christmas result we are on the 27th still nothing i contact customer services no news in short i don't recommend at all i advise you to go to the competition much better served!

The item arrived perfect.
The lack of communication is confusing!

Article ordered supposedly available on December 1st, after 2 reminders by email, the article might be available for shipment on December 13th and 31st...nice for a Christmas present! In the end, reimbursement was made, but no gift! By the way, in case you're trying to absolve yourself of your responsibility to honor your orders on time, this was not a pre-order.

I would like to make myself a present for Christmas by ordering a statuette available on pre-order. I placed my pre-order last August, as this was the only site where it was available, and received an e-mail confirming shipment for November. With no news at the end of November, I sent three messages to customer service, but got no reply. I had to search the online forums to find a telephone number and I contacted them immediately. I found a man who told me that the statuette was out of stock, even though I had paid for it in full. I told him that I hadn't had any feedback and that I didn't think it was normal to learn this news at the last minute, even though my pre-order had been placed several months before and validated as available. I told him I wanted to receive it and not be reimbursed, and he said he'd do what was necessary and get back to me. A week went by and I hadn't heard from him either by e-mail or by phone. I contacted customer service again and learned that a refund procedure had been initiated, even though this was not what I wanted. The person on the phone confirmed that they hadn't received enough stock and that the only thing possible now was a refund. Verdict: I'll have nothing for Christmas. Of course I was reimbursed (that's the least I could do), but I find it incredible that professionals would not only validate a pre-order in stock several months before the statuette's release, but also send me a shipping confirmation email stating "the article has been specially ordered for you from our supplier" "shipment planned for November" (email dated mid-October, less than a month before the release) and to hear me say by phone after weeks of empty stock and without answering my reminders that my order won't be sent to me because it's out of stock. It was the first time I'd ordered from this site, and I wanted to show my confidence, but I'm not ready to order from Mangatori again.

Package received promptly in time for Christmas, but I'm disappointed because the box is ripped off. The box is loose in the delivery box, so there's no protection, which is a pity, but fortunately the figurine is unharmed.

Order well received but awaiting end of December as Christmas present

You said that orders were delivered within 48 hours, I've been waiting for a week, and nothing, no news, no message to say what's going on, but you ask my opinion on my satisfaction, I think this will be my first and last order you bunch of comedians.

Last year, I waited 6 months for a Goldorak. This year, my skeletor order has been cancelled. They're lousy

Don't buy manga or tome, unprotected books can be carried around in the box.

Pre-ordered product, only for me to have to send an e-mail to be told that they couldn't honour my order because there weren't enough.

The 3 mangas arrived safely and were in impeccable condition. A little long in coming, hence the missing star, but perfection doesn't exist, as they say. I'll trust Mangatori again if need be.

Serious and professional. Reasonable delivery time

Delivery time longer than indicated but customer service very responsive and pleasant so I recommend!

I bought a figurine from them! An experience I'll never repeat...

I paid extra for delivery to get my order faster but it arrived on time. I still haven't received a refund and it's been over 3 months.

No news of my parcel, no reply by email to customer service. I don't recommend and I'm still looking for a way to get my money back. Order placed on 26/01/2024

I've bought this chopstick holder 2 times now, the first time the light broke after a week and I wanted to buy it again because I thought it was nice, and now I've received it broken in two.

Fast and compliant!

i didn't order anything ???

A disgrace, the employee or manager is totally casual and has no knowledge of what she is selling or her stock. What's more, the availability and sales descriptions are misleading.

Twice I've had problems, twice I've written e-mails. Twice I've been completely ignored! Nobody answers, it's unbearable.

I still haven't received my order after 2 months of waiting.

Longer-than-expected delivery

Well-detailed

Bad reception, article already served, lack of parts, no contact with the seller.

An error on my initial order that was resolved by 1001Hobbies after-sales service. With a little patience I ended up with what I wanted.

Delivery wasn't overnight, but it was as it should be. The item corresponds to its description, so all in all, I'm satisfied.

The box arrived slightly damaged, but the figurine is fine. The figurine, on the other hand, is in perfect condition. Perhaps the inner protection of the parcel could be reinforced a little more.