Mangatori delivers a consistently smooth experience with fast and careful shipping, on-time deliveries, and well-packaged items that arrive in good condition. Customers repeatedly mention reliable service and prompt communication from staff, with many noting exact adherence to descriptions and well-protected packaging for fragile items. The store also shines in product variety and strong satisfaction from collectors, including notable praise for prompt restocks, pre-orders, and thoughtful extras or gifts. Overall, customers highlight proactive support, dependable delivery, and a broad, appealing catalog that keeps them returning for future purchases.
The paper is still excellent. A big thank you to the after-sales service of Mangatori, patient and efficient without whom I would never have received my order from April. Gratitude
Translated reviews
J
Jean-Marc N.
Rating: 5 out of 5
following a purchase from 25/06/2025
Waiting time too long, lack of communication about stock ...
Translated reviews
G
Guilherme G.
Rating: 5 out of 5
following a purchase from 11/04/2025
Professional, fast!
Translated reviews
I
Isabelle F.
Rating: 5 out of 5
following a purchase from 04/07/2025
Order processed in a timely manner
Translated reviews
L
Léa P.
Rating: 5 out of 5
following a purchase from 04/07/2025
The figurine matches the description, I received it quickly, well packaged and in perfect condition, thank you.
Translated reviews
C
Cédric M.
Rating: 5 out of 5
following a purchase from 03/07/2025
I received my order quickly and I am very happy with the quality of the figurine. Moreover, the product was inexpensive. Thank you very much.
Translated reviews
B
Breuil A.
Rating: 5 out of 5
following a purchase from 22/06/2025
Reliable seller.
Translated reviews
S
Sébastien B.
Rating: 5 out of 5
following a purchase from 30/06/2025
Simple, quick and effective
Translated reviews
J
Jerome M.
Rating: 5 out of 5
following a purchase from 05/05/2025
well and well
Translated reviews
C
Cyrielle B.
Rating: 5 out of 5
following a purchase from 17/06/2025
Perfect
Translated reviews
G
Guillaume A.
Rating: 5 out of 5
following a purchase from 16/06/2025
You prepared the order during the week, lacking a bit of protection for collectors (MHA volume 42x2) but otherwise a small sticker upon arrival as a gift is nice, don't hesitate.
Translated reviews
M
Mégane R.
Rating: 2 out of 5
following a purchase from 12/04/2025
the figurine arrived broken, I am very disappointed
Translated reviews
J
Juliette F.
Rating: 3 out of 5
following a purchase from 13/04/2025
I received my package well but I had to send a message via the site for the steps to progress (I pre-ordered but everything was stuck on level 1 even after the release of the collector), but very good responsiveness.
Translated reviews
C
Christophe F.
Rating: 5 out of 5
following a purchase from 02/06/2025
Reception compliant with effective follow-up. Very satisfied with this first order.
Translated reviews
M
Michael R.
Rating: 2 out of 5
following a purchase from 26/05/2025
First order placed and first disappointment. Order of three figurines indicated as in stock and deliverable within 48 hours. Order placed on 26/05 and expected reception on 28 or 29/05, however on 29/05 the status of the order was still processing. Sent an email on 29/05 because contacting by phone was impossible since my order number did not exist and received an email the same day saying that my request has been recorded and will be processed quickly and that they will contact me to find a solution. On 02/06 received an email asking me to wait, that my order is being prepared and will soon be shipped. On 05/06, a new email indicating that my order has been shipped. Collected a package with 2 figurines out of 3 on 10/05 while the order and package details indicated everything should be there. Checked the website and no information stating one figurine was missing. Called the number indicated on the site and was told there is a longer supply delay for one of the figurines and they decided to send the 2 figurines in stock. However, I should have received an email informing me of this which never went out, confirmed by the person on the phone. Today I am therefore waiting for my 3rd figurine, as I chose to maintain the order for it rather than a refund.
Translated reviews
P
Philippe L.
Rating: 5 out of 5
following a purchase from 17/05/2025
Impeccable package in good condition!
Translated reviews
K
Kevin L.
Rating: 5 out of 5
following a purchase from 19/04/2025
Well, it didn't go very clearly at first but no worries in itself
Translated reviews
A
Ann-Sophie B.
Rating: 5 out of 5
following a purchase from 09/05/2025
The order took a little time to be shipped, but otherwise everything was perfect!
Translated reviews
P
Philippe G.
Rating: 5 out of 5
following a purchase from 09/05/2025
Beautiful miniature of a tank.
Translated reviews
M
Mertens S.
Rating: 5 out of 5
following a purchase from 15/05/2025
Perfect, there was a small issue but your team quickly resolved it and the refund for the gift wrap was processed. The figurine was greatly appreciated for my son's friend's birthday.
Translated reviews
E
Emmanuel G.
Rating: 5 out of 5
following a purchase from 08/05/2025
the order is in accordance with what I requested and well delivered
Translated reviews
S
Stefano A.
Rating: 5 out of 5
following a purchase from 22/04/2025
Very well
Translated reviews
S
Stephane D.
Rating: 5 out of 5
following a purchase from 10/04/2025
Products received quickly. Satisfied.
Translated reviews
L
Laurent C.
Rating: 5 out of 5
following a purchase from 28/03/2025
Top products, great packaging!
Translated reviews
C
Colla J.
Rating: 5 out of 5
following a purchase from 31/03/2025
Fast and careful shipping.
Translated reviews
M
Marie Claire R.
Rating: 3 out of 5
following a purchase from 21/03/2025
Very long waiting time for delivery
Translated reviews
D
Dylan P.
Rating: 5 out of 5
following a purchase from 12/03/2025
Nothing to say, everything went well and the figurines are in good condition!
Translated reviews
S
Steve L.
Rating: 3 out of 5
following a purchase from 17/12/2024
Waited too long for the package, I received it after 3 months
Translated reviews
F
Flavien P.
Rating: 5 out of 5
following a purchase from 22/03/2025
Well-built site with a lot of choices. Order tracking is fine! Just be careful with the payment. Indeed, I wanted to pay for my order in 4 installments via Paypal but everything was charged in one go.
Translated reviews
A
Amin A.
Rating: 5 out of 5
following a purchase from 13/03/2025
New purchase of several mangas. One volume arrived damaged in the lot, customer service offered me an exchange immediately. Nothing to say.
Translated reviews
I
Ingrid F.
Rating: 5 out of 5
following a purchase from 11/03/2025
Fast and careful shipping, products conform to the description
Translated reviews
D
Daniel P.
Rating: 5 out of 5
following a purchase from 14/03/2025
Fast delivery, everything is great.
Translated reviews
J
Jonathan J.
Rating: 5 out of 5
following a purchase from 15/02/2025
Fast and accurate shipping
Translated reviews
M
Marco Hermann Salvatore C.
Rating: 5 out of 5
following a purchase from 17/01/2025
It took ages for the order to be delivered, but the quality and product were perfect!
Translated reviews
T
Thibault T.
Rating: 5 out of 5
following a purchase from 17/02/2025
I must admit I was a bit puzzled before ordering from the Mangatori site, but I gave them a try and I'm not at all disappointed! The parcel arrived as I was told on the right date and the figurine was in perfect condition. The only downside was that I ordered a 300€ figurine and it was marked everywhere on the site that delivery was free for orders over 100€. I only had to pay 5€, which was a shame but not too bad, I can recommend it!
Translated reviews
B
Bérénice M.
Rating: 5 out of 5
following a purchase from 24/02/2025
A misunderstanding on the product availability display led to a complaint on my part. The response was quick and clear. A commercial gesture was made on the delivery in two times. I have received my products as agreed and compliant I am satisfied thank you.
Translated reviews
N
Nataliya K.
Rating: 5 out of 5
following a purchase from 20/02/2025
very good, I recommend
Translated reviews
Response from Mangatori
Thank you very much for your recommendation! We are delighted that you are satisfied. See you soon for a new order!
M
Michel C.
Rating: 5 out of 5
following a purchase from 19/02/2025
Everything conforms
Translated reviews
Response from Mangatori
Thank you for your feedback! We're delighted that everything is in line with your expectations. See you soon!
E
Eugene B.
Rating: 5 out of 5
following a purchase from 14/02/2025
Very good Fast delivery and well protected Perfect
Translated reviews
Response from Mangatori
Thank you for your positive feedback! We are delighted that the shipment was fast and well protected. See you soon for another perfect order!
B
Bérénice M.
Rating: 2 out of 5
following a purchase from 06/02/2025
I haven't received it yet, so the rating may change after I receive the order. Convenient and easy to navigate, search and order. However, it's certainly not an essential purchase, but it could have been a gift. so with a deadline. A deadline isn't bad. It's annoying when a product is listed as available when in fact it isn't, but that can happen to any retailer. On the other hand, I ordered three products on February 6, all of which were"available". I gave up on a fourth precisely because it wasn't available right away, and shipping is grouped together (it's very good to specify this during the purchase process, by the way). On the other hand, today is February 21. So it's been a fortnight since my order was specially ordered from the suppliers for me, and it's about to arrive at the warehouse. Except that I've noticed that in the meantime, all three products on the site remain identified as "available". When an order is placed and you realize that you're out of stock, all you have to do is indicate this on the products at the same time as you place the order with the suppliers. Honesty and transparency give customers confidence. Right now, I'm not sure I'd buy a gift from you if I had to receive it by such and such a date. We'll see what happens next :)
Translated reviews
Response from Mangatori
Hello, Thank you for your detailed feedback and for your patience. We fully understand your frustration with this situation. Indeed, you ordered three products on February 6, all of which were listed as "available". We regret that some of them took longer than expected to reach our warehouse. It is important to specify that there are two notions on our site: "Product available": available on our site, but to be ordered from our supplier. "Product available, dispatched today": indicates that the product is in stock in our logistics warehouse and can be dispatched within 3 days. We do our best to ensure transparency of information, but it may happen that certain products are temporarily out of stock without this being updated immediately. We apologize for this inconvenience and for not being able to meet your expectations within the desired timeframe. As a commercial measure, we have decided to split your order. You will first receive the items that are available, and then those that have yet to arrive from our supplier. We are making every effort to improve our communication on real-time stock levels. We thank you for your understanding and remain at your disposal for any questions or follow-up. We hope that your experience will be more satisfactory. Sincerely, 1001hobbies
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 