Customer reviews of Mangatori

Very good figurine and at a good price

It's a shame that the site indicated that the item was 'in stock' at the time of my order, when it was actually a 'pre-order'. This led to an unexpected wait. On the other hand, I want to highlight the quality of the after-sales service: quick, clear, and professional responses, with a very friendly and attentive team. No complaints on that front. Otherwise, no issues.

Very fast delivery and product as described

The paper is still excellent. A big thank you to the after-sales service of Mangatori, patient and efficient without whom I would never have received my order from April. Gratitude

Waiting time too long, lack of communication about stock ...

Professional, fast!

Order processed in a timely manner

The figurine matches the description, I received it quickly, well packaged and in perfect condition, thank you.

I received my order quickly and I am very happy with the quality of the figurine. Moreover, the product was inexpensive. Thank you very much.

Reliable seller.

Simple, quick and effective

well and well

Perfect

You prepared the order during the week, lacking a bit of protection for collectors (MHA volume 42x2) but otherwise a small sticker upon arrival as a gift is nice, don't hesitate.

The package is not protected enough in my opinion, but the service is responsive and they replied to me very quickly despite my impatience to receive my package. Overall satisfied.

the figurine arrived broken, I am very disappointed

Reception compliant with effective follow-up. Very satisfied with this first order.

First order placed and first disappointment. Order of three figurines indicated as in stock and deliverable within 48 hours. Order placed on 26/05 and expected reception on 28 or 29/05, however on 29/05 the status of the order was still processing. Sent an email on 29/05 because contacting by phone was impossible since my order number did not exist and received an email the same day saying that my request has been recorded and will be processed quickly and that they will contact me to find a solution. On 02/06 received an email asking me to wait, that my order is being prepared and will soon be shipped. On 05/06, a new email indicating that my order has been shipped. Collected a package with 2 figurines out of 3 on 10/05 while the order and package details indicated everything should be there. Checked the website and no information stating one figurine was missing. Called the number indicated on the site and was told there is a longer supply delay for one of the figurines and they decided to send the 2 figurines in stock. However, I should have received an email informing me of this which never went out, confirmed by the person on the phone. Today I am therefore waiting for my 3rd figurine, as I chose to maintain the order for it rather than a refund.

Impeccable package in good condition!

Well, it didn't go very clearly at first but no worries in itself

Item delivered with several weeks delay, due to the supplier.

product received, regular communications on potential product delays. suitable packaging.

The order took a little time to be shipped, but otherwise everything was perfect!

Beautiful miniature of a tank.

Perfect, there was a small issue but your team quickly resolved it and the refund for the gift wrap was processed. The figurine was greatly appreciated for my son's friend's birthday.

the order is in accordance with what I requested and well delivered

Very well

The figurine arrived well but a bit broken, surely due to the journey, but the figurine remains incredible and very beautiful for the price.

Products received quickly. Satisfied.

Top products, great packaging!

Fast and careful shipping.

Nothing to say, everything went well and the figurines are in good condition!

Well-built site with a lot of choices. Order tracking is fine! Just be careful with the payment. Indeed, I wanted to pay for my order in 4 installments via Paypal but everything was charged in one go.

New purchase of several mangas. One volume arrived damaged in the lot, customer service offered me an exchange immediately. Nothing to say.

Fast and careful shipping, products conform to the description

Fast delivery, everything is great.

Fast and accurate shipping

It took ages for the order to be delivered, but the quality and product were perfect!

I must admit I was a bit puzzled before ordering from the Mangatori site, but I gave them a try and I'm not at all disappointed! The parcel arrived as I was told on the right date and the figurine was in perfect condition. The only downside was that I ordered a 300€ figurine and it was marked everywhere on the site that delivery was free for orders over 100€. I only had to pay 5€, which was a shame but not too bad, I can recommend it!

A misunderstanding on the product availability display led to a complaint on my part. The response was quick and clear. A commercial gesture was made on the delivery in two times. I have received my products as agreed and compliant I am satisfied thank you.