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G
Rating: 5 out of 5
Professional, fast!
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Customer reviews of Mangatori
Trust Attestation
4,7
/5
Overall rating: 4,7 out of 5
Based on 2 577 published reviews
Summary of reviews
Mangatori delivers a consistently smooth experience with fast and careful shipping, on-time deliveries, and well-packaged items that arrive in good condition. Customers repeatedly mention reliable service and prompt communication from staff, with many noting exact adherence to descriptions and well-protected packaging for fragile items. The store also shines in product variety and strong satisfaction from collectors, including notable praise for prompt restocks, pre-orders, and thoughtful extras or gifts. Overall, customers highlight proactive support, dependable delivery, and a broad, appealing catalog that keeps them returning for future purchases.
Reviews 3, 4 and 5 stars
Reset filtersI
Rating: 5 out of 5
Order processed in a timely manner
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L
Rating: 5 out of 5
The figurine matches the description, I received it quickly, well packaged and in perfect condition, thank you.
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C
Rating: 5 out of 5
I received my order quickly and I am very happy with the quality of the figurine. Moreover, the product was inexpensive. Thank you very much.
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B
Rating: 5 out of 5
Reliable seller.
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S
Rating: 5 out of 5
Simple, quick and effective
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J
Rating: 5 out of 5
well and well
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C
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
You prepared the order during the week, lacking a bit of protection for collectors (MHA volume 42x2) but otherwise a small sticker upon arrival as a gift is nice, don't hesitate.
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Q
Rating: 4 out of 5
The package is not protected enough in my opinion, but the service is responsive and they replied to me very quickly despite my impatience to receive my package. Overall satisfied.
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J
Rating: 3 out of 5
I received my package well but I had to send a message via the site for the steps to progress (I pre-ordered but everything was stuck on level 1 even after the release of the collector), but very good responsiveness.
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C
Rating: 5 out of 5
Reception compliant with effective follow-up. Very satisfied with this first order.
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P
Rating: 5 out of 5
Impeccable package in good condition!
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K
Rating: 5 out of 5
Well, it didn't go very clearly at first but no worries in itself
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P
Rating: 4 out of 5
Item delivered with several weeks delay, due to the supplier.
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Response from Mangatori
Hello Sir,
We sincerely regret your feedback and once again apologize for the inconvenience caused.
We regret this situation, which is also very unpleasant for us. We are fully aware that the delays have been too long, and we understand that.
However, our way of operating allows us to obtain rare or hard-to-find products, which can sometimes lead to additional delays. We are doing our utmost to improve this process and limit the wait for our customers.
We thank you for your patience and remain at your disposal for any further questions.
Best regards,
The Mangatori team
We sincerely regret your feedback and once again apologize for the inconvenience caused.
We regret this situation, which is also very unpleasant for us. We are fully aware that the delays have been too long, and we understand that.
However, our way of operating allows us to obtain rare or hard-to-find products, which can sometimes lead to additional delays. We are doing our utmost to improve this process and limit the wait for our customers.
We thank you for your patience and remain at your disposal for any further questions.
Best regards,
The Mangatori team
F
Rating: 4 out of 5
product received, regular communications on potential product delays. suitable packaging.
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Response from Mangatori
Hello,
Thank you very much for your positive feedback!
We are delighted that you received your product and appreciated the follow-up on your order as well as the packaging. We take pride in regularly communicating about any potential delays to keep you well informed.
We look forward to seeing you again on our site!
Best regards,
The Mangatori team
Thank you very much for your positive feedback!
We are delighted that you received your product and appreciated the follow-up on your order as well as the packaging. We take pride in regularly communicating about any potential delays to keep you well informed.
We look forward to seeing you again on our site!
Best regards,
The Mangatori team
A
Rating: 5 out of 5
The order took a little time to be shipped, but otherwise everything was perfect!
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P
Rating: 5 out of 5
Beautiful miniature of a tank.
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M
Rating: 5 out of 5
Perfect, there was a small issue but your team quickly resolved it and the refund for the gift wrap was processed. The figurine was greatly appreciated for my son's friend's birthday.
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E
Rating: 5 out of 5
the order is in accordance with what I requested and well delivered
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S
Rating: 5 out of 5
Very well
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D
Rating: 4 out of 5
The figurine arrived well but a bit broken, surely due to the journey, but the figurine remains incredible and very beautiful for the price.
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S
Rating: 5 out of 5
Products received quickly. Satisfied.
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L
Rating: 5 out of 5
Top products, great packaging!
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C
Rating: 5 out of 5
Fast and careful shipping.
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M
Rating: 3 out of 5
Very long waiting time for delivery
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D
Rating: 5 out of 5
Nothing to say, everything went well and the figurines are in good condition!
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S
Rating: 3 out of 5
Waited too long for the package, I received it after 3 months
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F
Rating: 5 out of 5
Well-built site with a lot of choices. Order tracking is fine! Just be careful with the payment. Indeed, I wanted to pay for my order in 4 installments via Paypal but everything was charged in one go.
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A
Rating: 5 out of 5
New purchase of several mangas. One volume arrived damaged in the lot, customer service offered me an exchange immediately. Nothing to say.
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I
Rating: 5 out of 5
Fast and careful shipping, products conform to the description
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D
Rating: 5 out of 5
Fast delivery, everything is great.
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J
Rating: 5 out of 5
Fast and accurate shipping
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M
Rating: 5 out of 5
It took ages for the order to be delivered, but the quality and product were perfect!
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T
Rating: 5 out of 5
I must admit I was a bit puzzled before ordering from the Mangatori site, but I gave them a try and I'm not at all disappointed! The parcel arrived as I was told on the right date and the figurine was in perfect condition. The only downside was that I ordered a 300€ figurine and it was marked everywhere on the site that delivery was free for orders over 100€. I only had to pay 5€, which was a shame but not too bad, I can recommend it!
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B
Rating: 5 out of 5
A misunderstanding on the product availability display led to a complaint on my part. The response was quick and clear. A commercial gesture was made on the delivery in two times. I have received my products as agreed and compliant I am satisfied thank you.
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N
Rating: 5 out of 5
very good, I recommend
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Response from Mangatori
Thank you very much for your recommendation! We are delighted that you are satisfied. See you soon for a new order!
M
Rating: 5 out of 5
Everything conforms
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Response from Mangatori
Thank you for your feedback! We're delighted that everything is in line with your expectations. See you soon!
E
Rating: 5 out of 5
Very good Fast delivery and well protected Perfect
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Response from Mangatori
Thank you for your positive feedback! We are delighted that the shipment was fast and well protected. See you soon for another perfect order!
X
Rating: 5 out of 5
Package delivered without breakage, nothing to complain about
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Response from Mangatori
Thank you for your return! We're delighted that your parcel arrived in perfect condition. See you soon for a new order!