Customer reviews of Mangatori

Trust Attestation
4,7 /5
Overall rating: 4,7 out of 5
Based on 2 577 published reviews
5 2 162 84% 4 240 9% 3 62 2% 2 34 1% 1 79 3%

Summary of reviews

Mangatori delivers a consistently smooth experience with fast and careful shipping, on-time deliveries, and well-packaged items that arrive in good condition. Customers repeatedly mention reliable service and prompt communication from staff, with many noting exact adherence to descriptions and well-protected packaging for fragile items. The store also shines in product variety and strong satisfaction from collectors, including notable praise for prompt restocks, pre-orders, and thoughtful extras or gifts. Overall, customers highlight proactive support, dependable delivery, and a broad, appealing catalog that keeps them returning for future purchases.

Reviews 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2021
Fast and efficient delivery. The item was very well protected for delivery. The site is very good but perhaps put the pre-orders at the end of the list of items.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/08/2021
Fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/08/2021
Good site and good delivery only mu had a little one with a not brand new box but otherwise perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2021
no worries
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2021
My order arrived quickly and well protected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2021
Fast and easy site navigation, and 1 day delay for delivery but it's not serious at all
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/07/2021
Great site, nothing to complain about so far.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2021
The staff are very responsive when you have a problem, but orders are not always sufficiently protected. The most recent one was wandering freely in the box, even though I had asked for it to be well protected during transport. Otherwise, fast delivery and very good service!
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Response from Mangatori
Thank you for your feedback. We are sorry that you received a package with a lack of protection. We will pass this on to our logistics department so that they can be more rigorous with future orders. The Mangatori team,
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/06/2021
received quickly but please improve your PACKAGING. no bubble wrap just the box in a cardboard box.
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Response from Mangatori
Hello, thank you for your feedback. All our orders are protected by cardboard in order to caller them and avoid shocks. It is possible that there was an oversight on your order and we apologize. We will redouble our efforts to prevent this kind of problem from recurring. Thank you, Mangatori team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2021
Fast and efficient
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/05/2021
Overall quite satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2021
the site is well thought out and easy to navigate, but one of the boxes was ripped open and I display them with the figurines. I think it's a shame, but the figurines are in good condition.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2021
Beautiful figurine, but please take care of the boxes before sending them as my husband, who is a great collector, is as fond of the boxes as he is of the figurine, too bad.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/04/2021
Ordered figurine sailor moon eternal gliter and glamour and received instead figurine sailor moon glitter and glamour and not eternal what a disappointment!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2021
Fast, responsive customer service, product as described. Fast delivery, the only drawback I'd like to note is the absence of a "air cushion" type of protection inside the box containing the figurine. Be careful in the event of a fall or a very fragile product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2021
..... No Reviews
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2021
The figurines are very good, but the cardboard was poorly protected, so the boxes were damaged a little, otherwise very satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2021
Very serious site that listens to the customer. I had a problem with a figurine I received and they responded quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2021
The site is very good. However, the list of favourites is much less practical.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/03/2021
Deliveries in less than 1 week. Beautiful figurines. Only downside, delivery not free. Would recommend.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/02/2021
I ordered a shenron plush which I received quickly. It is of good quality but it was simply laid out in a cardboard box without protection as a result my light green plush has traces of rubbing from the cardboard box and I cannot wash it in the washing machine.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/02/2021
The delivery and processing costs are very high I ordered on this site because I had no other choice it was a special request for an ado purchase 13.90€ costs 6.90€ for a figurine of 7cm so no link with the weight however standard delivery times respected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2021
Shipped quickly but box not in very good condition
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2021
Positive: Clear website, order delivered quickly. Negative: The type of product appeared on the packaging (beware of mowing...).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2020
Collected in 2 days, very well protected and of good quality. I highly recommend it, even if shipping costs are a bit high, but that's just a detail.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/12/2020
The figurine is very good, the only negative point is surely not your fault delivery arrived 1 week after the date received by mail
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2020
If I had been dishonest, not having signed for my parcel when it arrived in my box, I could have said that I had not received it.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/12/2020
Delivery delayed because the delivery drivers did not take the time to go up to the accessible apartment. Delivery had to be postponed to a relay point. Beyond that, received the package in very good condition and satisfied with the purchase. Delivery could be improved. Thank you.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/12/2020
product ordered easily, conforms to the description, received quickly only downside: fortunately it was well packaged because the deliveryman threw it over the garden fence...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/10/2020
Package received on time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2020
Fast delivery but one box out of the 2 arrived damaged. I didn't open the boxes it's for a gift we'll see the condition of the figurines in a few days.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2020
Easy to use. Minor drawback with relay selection
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2020
I ordered an item with express home delivery and the deliveryman postponed the delivery 3 times without any reason. I finally had to fall back on a relay point. I'm not satisfied with the delivery service (DPD).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2020
Product conforms, in good condition and well packaged. Express delivery chosen but parcel delivered late (Monday instead of the previous Thursday).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2020
No doubt I was expecting better from the figurine, the delivery is perfect, as is the information about it, an excellent point. BUT, 20 euros for a figurine that's almost 2 times smaller than a pop, that's insulting.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2020
Order arrived quickly and parcel well protected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2020
Correct, fast, but the box was a bit damaged. Hence my 4/5.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/12/2020
Perfect site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/11/2020
Good contact but order not yet received
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2020
Perfect, fast...just the order form in view on the parcel, nothing better to spoil the Christmas surprise.
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