Customer reviews of MassMe

9,4 /10

Based on 492 published reviews

5 407 83% 4 59 12% 3 12 2% 2 3 1% 1 11 2%

Summary of reviews

MassMe is consistently praised for its thoughtful design and practical support for eye surgery recovery. Positive specifics include easy assembly and disassembly, a cushion that adapts to the face and provides comfortable neck and head support, and effective options for maintaining the head-down or face-down position during recovery. Customers highlight fast and reliable delivery, responsive customer service, and the product’s portability and versatility for use at home, in bed, or on the go. Many users note that the cushion greatly aids sleep, reading, watching movies, and reducing neck or back strain during the postoperative period.

Reviews 1, 2, 3 and 4 stars

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Acheteur Vérifié

Published on 19/06/2021 à 20h14 following a purchase from 03/05/2021

I saw it, bought it and received it quickly! My concern is that the treatment table doesn't have a mattress for me to slide it under, so I'll have to attach it to the table. For most of my patients, if I bend it, they can breathe easily; for others, it accentuates cervical lordosis and that's not good. On the whole, I'm satisfied because my table doesn't have a face hole!

Translated reviews

Response from MassMe Published on 20/06/2021

Hello, if you turn the baseplate 180°, no cervical lordosis is possible! even in your case MassMe doesn't need to be fixed, just place the baseplate on your table, strap it around your table and fold a towel over it ;-)

Acheteur Vérifié

Published on 18/06/2021 à 16h05 following a purchase from 31/05/2021

Very good site navigation, perfect delivery. After trying it out and using it during my convalescence (vitrectomy), I would like to point out one small detail: the tightening knob and the little teeth that fit together seem fragile.

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Response from MassMe Published on 18/06/2021

Thank you for your message. Your comment is correct, but it is technically normal for the tips of the teeth to become blunt. Our clamping system has been tested over 5,000 times for 100% functionality and safety.

Acheteur Vérifié

Published on 12/06/2021 à 18h48 following a purchase from 07/06/2021

The product is excellent! It's a good idea to have 2 different envelopes.... Then there could be a choice of structure: for example aluminium or wood in addition to plastic.

Translated reviews

Response from MassMe Published on 13/06/2021

Both wood and aluminum were studied, but the results in terms of strength and weight were not up to the task.

Acheteur Vérifié

Published on 12/06/2021 à 18h45 following a purchase from 07/06/2021

It's clear and there could be more photos with very different situations.

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Acheteur Vérifié

Published on 23/02/2021 à 15h23 following a purchase from 10/02/2021

Ordered correctly and quickly, product conformed but arrived partially broken; a part used to store the product. For my purposes, this does not justify the cost and inconvenience of reshipping.

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