9.5/10
★★★★★
based on 436 reviews published

Latest customer reviews

5 /5
★★★★★

Excellent products

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Christian M.
purchased on 23/03/2026
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5 /5
★★★★★

Great: operated urgently for macular hole (vitrectomy and gas injection) 3 days after diagnosis, I ordered this cushion express on the site and received it the next morning. It allowed me to strictly maintain the so-called "bubble" prone position for sleeping (I don't see how it would have been possible without it), but also during the day to keep my head horizontal, for car trips, reading, etc. It saved my back and neck. I hesitated at first given the price, but considering its use and ease of use, I do not regret it at all. I had read some negative reviews regarding comfort, sturdiness, or ergonomics, but clearly these people must not have read the instructions properly; ) I had previously checked all the pharmacies and medical supply stores in my city, none offered any equipment... This should systematically be proposed by the surgeon. Moreover, I think it will easily serve me again on other occasions. In short, more than satisfied!

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Éva M.
purchased on 17/03/2026
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5 /5
★★★★★

Very practical after a retina intervention

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Georges O.
purchased on 19/03/2026
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5 /5
★★★★★

The MassMe support has saved me through the first week after the surgery! I am totally thrilled. Why is this not recommended by the ophthalmologist or is hardly known in the eye clinic? This support is worth every cent!!!

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Richard D.
purchased on 17/03/2026
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5 /5
★★★★★

Fast delivery, easy to use, versatile, very good aid after eye surgery.

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Norbert T.
purchased on 15/03/2026
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4 /5
★★★★☆

I have bought my Massme in readiness for my vitrectomy operation in a few weeks time so have only tried it out for short times so far. It seems comfortable and supportive but I find it difficult to use wear my glasses while using it. They don't have big rims but the cushion pushes them into my face and is uncomfortable. I guess I won't have to wear them much!

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Patricia L.
purchased on 09/03/2026
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5 /5
★★★★★

Simple and practical operation. The contact number in case of questions that works directly is appreciated! The ability to install it on beds but also on desks is very appreciated! Thank you! 🙂

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Pierre G.
purchased on 09/03/2026
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5 /5
★★★★★

Perfectly meets my needs.

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Evelyne T.
purchased on 06/03/2026
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5 /5
★★★★★

Great pillows after vitrectomy! Only the locking mechanism could be improved, as the small black part comes off very easily or sticks to the sweater due to the Velcro.

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Maria Serafina C.
purchased on 27/02/2026
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5 /5
★★★★★

Very good product, easy to use: nothing to complain about!!

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Frédéric F.
purchased on 03/03/2026
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5 /5
★★★★★

It is indispensable after a vitrectomy!!!!

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Susann S.
purchased on 25/02/2026
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5 /5
★★★★★

Impeccable for my recovery

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Nathalie M.
purchased on 24/02/2026
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5 /5
★★★★★

Well received and well packaged. device, satisfactory for use

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Gerard L.
purchased on 18/02/2026
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5 /5
★★★★★

This net is in accordance with the description and very practical

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Christophe R.
purchased on 07/02/2026
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5 /5
★★★★★

Very good product and helps a lot after a vitrectomy

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Claudine P.
purchased on 13/02/2026
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5 /5
★★★★★

The headrest is very good, the shell is soft and the cover can be washed. Also, the different settings are good. Unfortunately, the locking mechanism is not so good, I would wish for three more, it falls out easily.

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Brigitte W.
purchased on 12/02/2026
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Answer from MassMe
Good day,
Our supplier for the Velcro straps had a problem with the adhesive on one roll. The problem has now been resolved and the fastening works normally again.
We will send you three replacement Velcro straps.
Best regards,
5 /5
★★★★★

It's wonderful. What beautiful technology. Thank you very much. I will keep you updated after my intervention.

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Ginette M.
purchased on 06/02/2026
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5 /5
★★★★★

Package received on time.

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Joseline R.
purchased on 04/02/2026
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5 /5
★★★★★

Very good product One point to improve the black cord that prevents the 2 plastic elements from separating after adjustment should be held by a thread to avoid losing it

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Armel G.
purchased on 04/02/2026
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4 /5
★★★★☆

I am satisfied practically after my macular hole surgery.

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Colette P.
purchased on 02/02/2026
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5 /5
★★★★★

I had the MassMe vitrectomy pillow with me in the hospital. All the nurses and doctors were so enthusiastic that a consultation is taking place to possibly include the pillow in the inventory.

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Manuela M.
purchased on 28/01/2026
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5 /5
★★★★★

Very practical and comfortable after the operation

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Danièle L.
purchased on 27/01/2026
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5 /5
★★★★★

Very effective medical device and pleasant to use.

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Marie Christine B.
purchased on 27/01/2026
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5 /5
★★★★★

Very well-made and very useful after macular hole surgery, I highly recommend it especially for sleeping on your stomach, the cushion is perfect

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Valerie S.
purchased on 21/01/2026
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5 /5
★★★★★

An excellent product. And the purchasing process as well.

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María Teresa V.
purchased on 19/01/2026
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5 /5
★★★★★

I have had retina detachment surgery and I had to be almost 24 hours face down for 10 days due to the gas they put in to seal the retina. Thanks to this headrest, I have been able to sleep and sit at a table because it can be adjusted for both things. I recommend it.

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Jose Antonio G.
purchased on 19/01/2026
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5 /5
★★★★★

Fast reception and corresponds to the presented item

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Martial A.
purchased on 10/01/2026
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4 /5
★★★★☆

Product meets the need for eye surgeries in particular

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Jean-claude L.
purchased on 12/01/2026
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5 /5
★★★★★

Ordered following a vitrectomy, I could not test it due to its late delivery.

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Martine R.
purchased on 06/01/2026
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5 /5
★★★★★

EXCELLENT SERVICE

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Elisabetta F.
purchased on 02/01/2026
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5 /5
★★★★★

Perfect

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Francoise S.
purchased on 05/01/2026
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5 /5
★★★★★

I underwent a vitrectomy due to a hole in the macula. After the operation, the patient must keep their head tilted with their gaze directed towards their feet. This device has been of great help in adhering to this constraint. Indeed, being able to rest the head allows for proper relaxation of the trapezius area in the neck, and the gaze is well positioned.

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Corinne R.
purchased on 16/12/2025
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5 /5
★★★★★

Perfect for relaxing after work

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Claudine V.
purchased on 19/12/2025
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5 /5
★★★★★

Bamboo fabric headrest, very comfortable and easy to install. Processed order and very fast delivery. Thank you for that.

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Anna T.
purchased on 16/12/2025
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5 /5
★★★★★

Perfect, very practical and comfortable

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Yannick B.
purchased on 15/12/2025
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5 /5
★★★★★

The product seems effective. Healing is in progress

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Catherine P.
purchased on 13/12/2025
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2 /5
★★☆☆☆

The pillow is quite pleasantly soft, however, the handling is not particularly good. The plastic is very sharp-edged, I keep tearing my fingers while turning the screw. The locking mechanism is also very poor. It slips out very quickly despite the plug.

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Christine N.
purchased on 03/12/2025
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Answer from MassMe
Good day,
It seems that these incidents are due to a partially improper use contrary to the operating instructions. We recommend that you carefully observe these to optimize the use of your device and avoid such problems, or contact our customer service, which will be happy to assist you.
5 /5
★★★★★

We were delivered on time but at a relay point when it should have been at home. Otherwise, the product is very good. The adjustment could have a latch which would be an improvement to the current product.

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Pascal C.
purchased on 04/12/2025
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1 /5
★☆☆☆☆

Product is unsuitable for lying on the stomach after vitrectomy. And there is no Dutch manual. For me, a bad purchase.

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R D.
purchased on 06/12/2025
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Answer from MassMe
Hello,
Thank you for your feedback. We understand that the recommended position after this surgery can be difficult. However, most of our users appreciate that the product helps keep the injected gas in place while preventing neck pain. In response to your comment, we will add Dutch to the manual.
5 /5
★★★★★

Everything perfect. Great product. Delivery ahead of schedule. Thank you

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Emilia B.
purchased on 04/12/2025
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