Customer reviews of MassMe

9,5 /10

Based on 479 published reviews

5 399 83% 4 54 11% 3 12 3% 2 3 1% 1 11 2%

Summary of reviews

MassMe is consistently described as a practical, versatile head and neck support that stays in place during recovery, with multiple positions that keep the face-down or slightly angled posture comfortable for extended periods. The bamboo fabric cushion is noted as soft and supportive, easy to adjust for face width, and the product is easy to assemble, use, and transport, including on beds, desks, or in a car. Customers frequently highlight reliable and prompt delivery, along with responsive, helpful customer service. Overall, the cushion is valued for aiding post-surgery recovery, improving comfort during long periods of rest, and enabling reading, watching, and light activity without neck pain.

Reviews 1, 2, 4 and 5 stars

Reset filters

Josseline M.

Published on 02/03/2024 à 17h45 following a purchase from 09/02/2024

Very good quality, very comfortable, very fast delivery

Translated reviews

CHRISTEL G.

Published on 28/02/2024 à 14h42 following a purchase from 07/02/2024

Luckily I had it after my vitrectomy operation, and it enabled me to have my head tilted and sleep on my stomach as recommended. Without it, everything would have been much more difficult and complicated. I recommend it and still use it 8 days after my operation.

Translated reviews

Juan M.

Published on 27/02/2024 à 19h17 following a purchase from 15/02/2024

They sent me exactly what I saw on their website and it fits perfectly what I need. Very good design of the postoperative device.

Translated reviews

Jacky M.

Published on 27/02/2024 à 09h15 following a purchase from 01/02/2024

I am very satisfied with the delivery time and the purchase of the cushion which was very useful after my macular hole operation on my left eye. I recommend this cushion. Sincerely

Translated reviews

Veronique D.

Published on 26/02/2024 à 18h12 following a purchase from 05/02/2024

Comfortable after vitrectomy

Translated reviews

Miguel Ángel F.

Published on 24/02/2024 à 09h36 following a purchase from 12/02/2024

It is especially useful for sleeping

Translated reviews

carole L.

Published on 20/02/2024 à 16h29 following a purchase from 29/01/2024

Indispensable for maintaining the position required for post-operative vitrectomy follow-up. We received the MassMe very quickly in a neat package, and it was very easy to assemble. We really recommend this device.

Translated reviews

Monique T.

Published on 16/02/2024 à 16h43 following a purchase from 26/01/2024

Good help when considering the position to adopt after a macular hole

Translated reviews

Jean Micjel L.

Published on 14/02/2024 à 22h28 following a purchase from 24/01/2024

Very practical and relieves neck pain

Translated reviews

christelle D.

Published on 12/02/2024 à 20h21 following a purchase from 20/01/2024

Very good quality

Translated reviews

Response from MassMe Published on 17/02/2024

Hello Madam, can you please change your rating as 1/5 is the worst rating whereas your review is very positive. Thank you in advance

Isabelle R.

Published on 12/02/2024 à 12h25 following a purchase from 27/11/2023

After 2 vitrectomies for macular holes and having to keep my head facing the ground day and night for several days, I can confirm that this cushion is super comfortable and helped me get through this post-operative period more serenely. I don't regret my purchase at all and highly recommend it...

Translated reviews

jacques L.

Published on 10/02/2024 à 14h45 following a purchase from 20/01/2024

Very good product

Translated reviews

Nathalie S.

Published on 08/02/2024 à 08h50 following a purchase from 17/01/2024

Received within 24 hours of order. So helpful after a vitrectomy. I recommend!!!

Translated reviews

CHRISTIAN G.

Published on 06/02/2024 à 10h50 following a purchase from 16/01/2024

As described. Delivery on time.

Translated reviews

Ursula F.

Published on 03/02/2024 à 14h39 following a purchase from 12/01/2024

Extremely useful after vitrectomy surgery

Translated reviews

Christelle M.

Published on 01/02/2024 à 15h38 following a purchase from 11/01/2024

Very good. Product meets my expectations

Translated reviews

Blandine D.

Published on 01/02/2024 à 13h52 following a purchase from 11/01/2024

Good help

Translated reviews

JOSEPH F.

Published on 01/02/2024 à 13h42 following a purchase from 10/01/2024

Thank you for your cooperation

Translated reviews

ROBERTO P.

Published on 26/01/2024 à 20h22 following a purchase from 02/01/2024

Very good product, I highly recommend it; it's been very useful for my rehabilitation.

Translated reviews

Marc A.

Published on 25/01/2024 à 17h15 following a purchase from 04/01/2024

Plastic tightening knob not great and an extra notch to lower it when on a table.

Translated reviews

Marie-Anne J.

Published on 19/01/2024 à 21h34 following a purchase from 29/12/2023

Thank goodness MassMe helped me a lot after the macular hole operation! I wonder how I could have held the bubble position all week, day and night! Thank you so much. I recommend+++

Translated reviews

Sylvaine S.

Published on 19/01/2024 à 10h16 following a purchase from 28/12/2023

Having had a vitrectomy, the cushion was a great help for 5 days. I spent my days on it, either on a table or lying down with the cushion at the end of the bed. This ergonomic cushion greatly relieves neck pain and is extremely soft.

Translated reviews

Nathan G.

Published on 16/01/2024 à 13h02 following a purchase from 25/12/2023

Very good buy. A little difficult to understand how to adjust the angle of the cushion at the outset, but it's very functional and pleasant.

Translated reviews

Julien F.

Published on 07/01/2024 à 16h40 following a purchase from 15/12/2023

Excellent headrest to position at the foot of the bed (I don't have it on the lateral side but I'm adapting). Very fast service. Would recommend.

Translated reviews

Gerard F.

Published on 03/01/2024 à 11h03 following a purchase from 11/12/2023

Very good product, except for a scrach that doesn't hold well on its support.

Translated reviews

Marie-Claude G.

Published on 01/01/2024 à 14h22 following a purchase from 10/12/2023

Very comfortable and practical item for vitrectomy surgery.

Translated reviews

Andree S.

Published on 01/01/2024 à 10h35 following a purchase from 09/12/2023

this product gave me complete satisfaction during my convalescence

Translated reviews

Mirko M.

Published on 23/12/2023 à 08h39 following a purchase from 12/12/2023

5. Stars

Translated reviews

Carl S.

Published on 22/12/2023 à 20h15 following a purchase from 09/12/2023

An excellent device that makes the difficult phase of "face down" positioning after vitrectomy much easier. I can only recommend it. I have brought it to the attention of the clinic and the practicing ophthalmologist.

Translated reviews

Béatrice D.

Published on 21/12/2023 à 14h58 following a purchase from 30/11/2023

Very useful for maintaining position following a vitrectomy

Translated reviews

Emilie S.

Published on 21/12/2023 à 12h27 following a purchase from 24/11/2023

Practical and comfortable!

Translated reviews

Jacques C.

Published on 15/12/2023 à 10h11 following a purchase from 23/11/2023

Very good product thank you

Translated reviews

Daniele V.

Published on 11/12/2023 à 09h48 following a purchase from 30/11/2023

The product itself is fine, but the shipping handled by UPS has been terrible and possibly the worst shopping experience I have had so far

Translated reviews

Response from MassMe Published on 16/01/2024

We decided to change transportation companies.

marie annick B.

Published on 09/12/2023 à 22h45 following a purchase from 16/11/2023

The MassMe helped me a lot after my vitrectomy operation. Both for lying on my stomach and for using the tablet in a sitting position. I'm totally satisfied and highly recommend it.

Translated reviews

Marie M.

Published on 03/12/2023 à 17h51 following a purchase from 09/11/2023

This system enabled me to spend the necessary 15 days with my head down more easily. The possibility of sleeping on my stomach is very interesting, and it relieves my cervical vertebrae when sitting. I don't know what I would have done without this system.

Translated reviews

Sara T.

Published on 01/12/2023 à 10h10 following a purchase from 20/11/2023

I had to pay extra to get it to me sooner and the order arrived just as late without the day indicated.

Translated reviews

Maikel B.

Published on 30/11/2023 à 16h02 following a purchase from 09/11/2023

Excelent products top quality

Translated reviews

Véronique N.

Published on 28/11/2023 à 21h23 following a purchase from 07/11/2023

Excellent product, indispensable for post-operative use. It should be compulsorily prescribed as a positioning cushion for head down. My wife is still using it following her eye operation on November 15. Many thanks Michel Carollo

Translated reviews

Lionel C.

Published on 28/11/2023 à 13h28 following a purchase from 07/11/2023

Good quality product, I recommend

Translated reviews

Gilda C.

Published on 28/11/2023 à 13h20 following a purchase from 06/11/2023

The product looks very good, but not yet tested. Very fast delivery, and parcel in good condition

Translated reviews