Customer reviews of MassMe

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9,4 /10
Overall rating: 9,4 out of 10
Based on 492 published reviews

Summary of reviews

MassMe is consistently praised for its thoughtful design and practical support for eye surgery recovery. Positive specifics include easy assembly and disassembly, a cushion that adapts to the face and provides comfortable neck and head support, and effective options for maintaining the head-down or face-down position during recovery. Customers highlight fast and reliable delivery, responsive customer service, and the product’s portability and versatility for use at home, in bed, or on the go. Many users note that the cushion greatly aids sleep, reading, watching movies, and reducing neck or back strain during the postoperative period.

Reviews 3, 4 and 5 stars

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Ginette S.
Rating: 5 out of 5
following a purchase from 29/04/2025
perfectly matches my needs,
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Patricia W.
Rating: 5 out of 5
following a purchase from 19/04/2025
It is very helpful to me as it relieves the neck and shoulders.
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Tara H.
Rating: 5 out of 5
following a purchase from 14/04/2025
Purchased in advance of an eye operation. Lovely and soft head rest. Great design. Packaged arrived quickly from France.
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Melda S.
Rating: 4 out of 5
following a purchase from 12/04/2025
The headrest is very good and comfortable, but to adjust the headrest, you always have to screw the head part, which I find very impractical.
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Response from MassMe
It is not necessary to unscrew the screw! It only needs to be turned three times for the axis to adjust the angle to be automatically released! The small noise (click) with each angle step is normal.
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Denis J.
Rating: 5 out of 5
following a purchase from 09/04/2025
This product is really comfortable and suitable for the days following vitrectomy. Very satisfied.
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Sylvie H.
Rating: 5 out of 5
following a purchase from 08/04/2025
Following a retina operation, I use the cushion that allows me to adopt the H24 posture recommended by the surgeon. This constraint is more manageable for me thanks to the Massme pillow.
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Federica M.
Rating: 5 out of 5
following a purchase from 07/04/2025
Extremely punctual delivery, despite the poor position to assume post-operation, I think this device is the most comfortable for night and day compared to the others.
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Pétronille M.
Rating: 5 out of 5
following a purchase from 09/04/2025
Order received quickly. Product meets my expectations.
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Marcos Raul L.
Rating: 5 out of 5
following a purchase from 29/03/2025
Everything is OK
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Jutta K.
Rating: 5 out of 5
following a purchase from 30/03/2025
I am very satisfied, the headrest was a great help for me after my eye surgery with vitrectomy.
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Francoise D.
Rating: 5 out of 5
following a purchase from 28/03/2025
I gave 5 stars to mark my satisfaction.
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Jutta K.
Rating: 5 out of 5
following a purchase from 30/03/2025
It is perfect. We are very satisfied. The headrest is a great help.
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Serge G.
Rating: 5 out of 5
following a purchase from 20/03/2025
Really true to the description, good purchase
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Martine L.
Rating: 5 out of 5
following a purchase from 18/03/2025
Very good product, I would have liked a bit more firmness in the cushion
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Response from MassMe
Hello, the foam has 2 sides, one of which is firmer than the other. To do this, flip the cushion like you would with a mattress for winter side and summer side.
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Franco Q.
Rating: 5 out of 5
following a purchase from 15/03/2025
It was very useful for resting my head after the vitrectomy procedure.
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Claude N.
Rating: 5 out of 5
following a purchase from 11/03/2025
Totally satisfied
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Annabelle M.
Rating: 5 out of 5
following a purchase from 06/03/2025
Massme is an unbeatable invention; easy to use, comfortable, lightweight, and very useful. It is essential for maintaining posture after a vitrectomy, helps with recovery, and provides peace of mind to the patient.
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Annabelle M.
Rating: 5 out of 5
following a purchase from 06/03/2025
Massme is an incredible invention; simple, useful, effective, comfortable, and easy to use. It greatly improves quality of life during convalescence. It's essential for post-vitrectomy surgery.
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Christina N.
Rating: 5 out of 5
following a purchase from 05/03/2025
The ergonomic headrest is very helpful as a support after eye surgery, as strict lying face down was required. Very friendly care and assistance with delivery problems with the express delivery service TNT.
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Isabel S.
Rating: 5 out of 5
following a purchase from 26/02/2025
The cushion is exactly as I had imagined, and it arrived very quickly and in perfect condition.
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Rudolf M.
Rating: 5 out of 5
following a purchase from 19/02/2025
Ein sehr gutes und nützliches Produkt, das für die Genesung nach der Augenoperation sehr nützlich war.
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Laurence B.
Rating: 5 out of 5
following a purchase from 10/02/2025
VERY GOOD PRODUCT AFTER A MACULAR HOLE OPERATION
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Marc G.
Rating: 5 out of 5
following a purchase from 10/02/2025
Having had a vitrectomy, this product is ideal for staying in the recommended position without neck pain. I recommend this product, which is very well finished and sent very quickly.
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Nicole L.
Rating: 5 out of 5
following a purchase from 08/02/2025
As I hadn't received the cushion within 5 days as planned, I sent a message asking for news. Within half an hour, a MassMe employee called to tell me that the parcel had left 3 days after my order and was waiting for me at the post office. He also gave me the address, opening days and times. I'm very happy with the responsiveness of this company and the cushion is everything I expected.
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Petra M.
Rating: 5 out of 5
following a purchase from 08/02/2025
Super light and flexible in use makes it easier to get through this uncomfortable head position
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Marion M.
Rating: 5 out of 5
following a purchase from 06/02/2025
Excellent service, ordered on Thursday evening and delivered on Monday morning.
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Federico L.
Rating: 5 out of 5
following a purchase from 05/02/2025
Grazie molto utile per l'intervento che ho fatto
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Silke P.
Rating: 5 out of 5
following a purchase from 05/02/2025
Fast delivery, very good product
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Laurence B.
Rating: 5 out of 5
following a purchase from 01/02/2025
Having undergone a vitrectomy, this device was really useful for maintaining a post-op position. Perfect for me
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Claude R.
Rating: 5 out of 5
following a purchase from 23/01/2025
Essential for vitrectomy recovery
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Antonio P.
Rating: 5 out of 5
following a purchase from 03/12/2024
Molto funzionale poco conosciuto
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Marie-France F.
Rating: 5 out of 5
following a purchase from 31/01/2025
Comfort
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Ghania O.
Rating: 5 out of 5
following a purchase from 28/01/2025
It is true that the headrest helps us to maintain the horizontal position of the head facing the ground after a vitrectomy, but this posture is very painful. I'd like to know how effective it is in closing the macular hole.
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Claudio L.
Rating: 5 out of 5
following a purchase from 25/01/2025
NICE USEFUL PRODUCT
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Ariane G.
Rating: 5 out of 5
following a purchase from 30/12/2024
Super practical and easy to set up for both lying and sitting use, as well as the headrest tilt adjustment: comfortable for both the person being massaged and the person giving the massage. Thank you for imagining this headrest.
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Martine G.
Rating: 5 out of 5
following a purchase from 22/01/2025
Useful in case of vitrectomy
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Guylaine R.
Rating: 5 out of 5
following a purchase from 20/01/2025
The right equipment for vitrectomy recovery
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Antonio P.
Rating: 5 out of 5
following a purchase from 03/12/2024
Very good is 100% functional
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Ingo H.
Rating: 5 out of 5
following a purchase from 21/01/2025
Perfect for head positioning after retinal surgery. Helped me a lot. Highly recommended. Delivery within 24 hours.
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Chantale C.
Rating: 3 out of 5
following a purchase from 15/01/2025
The screw is difficult to turn It turns in a vacuum, which is not easy to position I had to dismantle it
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Response from MassMe
The system is ready for use. In the case of disassembly, the screw must be put back in the right direction to prevent the knob from turning in vain.