Customer reviews of MassMe

9,5 /10

Based on 479 published reviews

5 399 83% 4 54 11% 3 12 3% 2 3 1% 1 11 2%

Summary of reviews

MassMe is consistently described as a practical, versatile head and neck support that stays in place during recovery, with multiple positions that keep the face-down or slightly angled posture comfortable for extended periods. The bamboo fabric cushion is noted as soft and supportive, easy to adjust for face width, and the product is easy to assemble, use, and transport, including on beds, desks, or in a car. Customers frequently highlight reliable and prompt delivery, along with responsive, helpful customer service. Overall, the cushion is valued for aiding post-surgery recovery, improving comfort during long periods of rest, and enabling reading, watching, and light activity without neck pain.

Reviews 4 and 5 stars

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Gérard B.

Published on 21/10/2023 à 18h45 following a purchase from 29/09/2023

The foam is a little too crushed in my opinion. Otherwise top .

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Yves K.

Published on 19/10/2023 à 21h37 following a purchase from 27/09/2023

Very good device for easier "head down" recovery. Very good contact with the supplier. After several days of continuous use, velcro was less adherent, but repositionable. Good concept to promote.

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Corinne R.

Published on 16/10/2023 à 08h48 following a purchase from 24/09/2023

Perfect, this cushion is a great help in following the protocol. It soothes my cervical vertebrae and allows me to rest comfortably when I have to keep my head parallel to the ground for 20/24 hours (following a vitrectomy). I don't know what I'd have done without it! I just have to reposition the Velcro fasteners from time to time. I recommend it 100%. Not reimbursed by mutual insurance despite my surgeon's prescription, but I have absolutely no regrets about my purchase. Thank you massMe

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Cristina R.

Published on 13/10/2023 à 09h13 following a purchase from 02/10/2023

High quality

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Monique L.

Published on 12/10/2023 à 12h19 following a purchase from 19/09/2023

Adjustment with thumbwheel a little difficult

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Claudie T.

Published on 11/10/2023 à 09h34 following a purchase from 20/09/2023

Super I bought it for a convalescence vitrectomy and the results are good following the good positioning I am very happy a very small downside scratchs slip I have reattached and all is well I recommend this product to 1000%.

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Myriam F.

Published on 09/10/2023 à 18h41 following a purchase from 16/09/2023

Very good, I think it's essential after this eye surgery. The headrest is very well designed and effective. The parcel arrived damaged in transit and MassMe immediately replaced the broken part. Don't hesitate to order;

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Marie-Lise C.

Published on 27/09/2023 à 15h15 following a purchase from 06/09/2023

I'm very happy with the headrest I bought on the Mass Me site. Thank you very much.

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Martine P.

Published on 25/09/2023 à 09h14 following a purchase from 01/09/2023

Essential accessory that I can only recommend. Unclips a little too easily.

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BERNARD P.

Published on 21/09/2023 à 09h19 following a purchase from 31/08/2023

Indispensable for macular hole surgery. I even wonder why my surgeon didn't tell me about it, I'll check with him at my follow-up visit.

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Alicia F.

Published on 14/09/2023 à 18h00 following a purchase from 04/09/2023

Fast delivery

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Jose A.

Published on 14/09/2023 à 17h08 following a purchase from 04/09/2023

Excellent product, for absolute rest after retinal detachment surgery.

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Catherine B.

Published on 12/09/2023 à 20h18 following a purchase from 22/08/2023

Very good, effective and practical product. I don't regret my purchase despite the high price.

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Gottfried A.

Published on 09/09/2023 à 22h22 following a purchase from 30/08/2023

Uncomplicated and delivered quickly. Simply perfect !!!

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Céline A.

Published on 30/08/2023 à 14h31 following a purchase from 08/08/2023

Comfortable product, practical and easy to use. Reliable site and fast delivery. Perhaps distribution in Canada would be worth considering! Great tip... access to a minimum of comfort in the discomfort of a forced vitrectomy convalescence. Makes our task much easier. 5/5 for the concept!

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Séverine J.

Published on 30/08/2023 à 09h51 following a purchase from 02/08/2023

Very nice, soft headrest, comfortable and well thought-out operation.

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Rosa Marie jeanne L.

Published on 23/08/2023 à 12h31 following a purchase from 01/08/2023

Very practical, I don't know what I would have done without it.

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Valerie L.

Published on 17/08/2023 à 09h22 following a purchase from 26/07/2023

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alain M.

Published on 15/08/2023 à 12h28 following a purchase from 25/07/2023

after a vitrectomy for macular hole.allows good positioning during the day and especially at night.

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Suzon A.

Published on 12/08/2023 à 13h51 following a purchase from 09/02/2023

After having a vitrectomy on my right eye, I had to keep my head bent forward for several days. The cushion was a great help. I was able to look at my iPad and read comfortably. What's more, I didn't need any physiotherapy sessions to spare my cervical vertebrae! I highly recommend this cushion to anyone who has to undergo this type of procedure. THANK YOU MassMe!

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Sylviane P.

Published on 08/08/2023 à 09h55 following a purchase from 13/07/2023

practical, comfortable and very useful

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Hervé H.

Published on 07/08/2023 à 09h47 following a purchase from 16/07/2023

Perfect, comfortable product

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Verified Buyer

Published on 31/07/2023 à 08h44 following a purchase from 20/07/2023

Everything is fine. Fast reliable delivery.

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Michel P.

Published on 21/07/2023 à 13h38 following a purchase from 25/04/2023

This equipment is very useful, indeed indispensable, when a person undergoes surgery (in ophthalmology) for a macular hole. This operation requires the patient to lie in a prone position for around 2 weeks post-op. This material makes this position more bearable. I think that information from ophthalmology specialists would be useful. Thank you

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corinne B.

Published on 20/07/2023 à 07h02 following a purchase from 15/03/2023

Fortunately, I was able to have this support, which helped me a lot in the head position I had to maintain! thank you!

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RENE G.

Published on 19/07/2023 à 11h21 following a purchase from 27/02/2023

I was very satisfied, it helped me a lot... I highly recommend this product.

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Catherine S.

Published on 18/07/2023 à 11h36 following a purchase from 05/04/2023

It's a good product, very useful for practicing on a person lying on their stomach. The only drawback is that when practicing on a 5cm-thick futon, the recipient's head is raised, which ends up being uncomfortable.

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Nicole J.

Published on 18/07/2023 à 06h43 following a purchase from 07/04/2023

easy to use, this cushion enabled me to sleep despite the discomfort of the operation. keeping my head down is not easy, but it's very important for healing.

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Mireille R.

Published on 18/07/2023 à 06h17 following a purchase from 06/04/2023

Useful for recovering from macular hole surgery

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jacques L.

Published on 17/07/2023 à 21h33 following a purchase from 23/02/2023

Helped me get through this period of the bubble's position

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Véronique P.

Published on 17/07/2023 à 19h25 following a purchase from 25/01/2023

Product purchased in anticipation of eye surgery, which was postponed. The cushion is comfortable, but the support seems a bit fragile and difficult to mobilize.

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denis A.

Published on 17/07/2023 à 17h32 following a purchase from 09/02/2023

It's a good thing my wife, who had an operation for a macular hole, got this product so she could spend 15 days upside down! The only fault I can find with it is that the Velcro fasteners don't hold very well and keep coming unstuck. All in all, a very good product, indispensable for us after the operation. The eye surgeon didn't know about it, but he was very positive when I showed it to him.

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Françoise A.

Published on 17/07/2023 à 17h04 following a purchase from 23/06/2023

Very comfortable and useful in the bubble position after a vitrectomy

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MASSIMIANI G.

Published on 17/07/2023 à 16h35 following a purchase from 29/06/2023

Very useful and well designed Allows you to remember to put your head down 24-hour delivery was also much appreciated When I called, I got the manager straight away and he answered all my questions.

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Fanny L.

Published on 17/07/2023 à 15h41 following a purchase from 23/01/2023

Product meets my expectations, precise height adjustment, well suited for use on a bed.

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MICHELLE B.

Published on 17/07/2023 à 15h02 following a purchase from 13/04/2023

well-designed cushion - very practical

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colette L.

Published on 17/07/2023 à 14h46 following a purchase from 22/05/2023

Super without the cushion impossible to heal

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Etienne P.

Published on 17/07/2023 à 14h12 following a purchase from 27/02/2023

Very responsive and pleasant on the phone

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Danielle M.

Published on 17/07/2023 à 14h07 following a purchase from 02/06/2023

Very good medical product used after a vitrectomy.

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Alexia K.

Published on 17/07/2023 à 14h04 following a purchase from 17/04/2023

Equipment well received, but impossible to use when fitted with sleep apnea equipment .... And or with highly corrected glasses. At night, I wake up because my chin ends up touching the metal structure under the weight of my body, resulting in pain or a small injury. Good idea, but doesn't seem to be suitable for everyone.

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