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M
Rating: 4 out of 5
Essential accessory that I can only recommend. Unclips a little too easily.
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Customer reviews of MassMe
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 479 published reviews
Summary of reviews
MassMe is consistently described as a practical, versatile head and neck support that stays in place during recovery, with multiple positions that keep the face-down or slightly angled posture comfortable for extended periods. The bamboo fabric cushion is noted as soft and supportive, easy to adjust for face width, and the product is easy to assemble, use, and transport, including on beds, desks, or in a car. Customers frequently highlight reliable and prompt delivery, along with responsive, helpful customer service. Overall, the cushion is valued for aiding post-surgery recovery, improving comfort during long periods of rest, and enabling reading, watching, and light activity without neck pain.
4 star reviews
Reset filtersA
Rating: 4 out of 5
Fast delivery
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C
Rating: 4 out of 5
Very good, effective and practical product. I don't regret my purchase despite the high price.
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C
Rating: 4 out of 5
It's a good product, very useful for practicing on a person lying on their stomach. The only drawback is that when practicing on a 5cm-thick futon, the recipient's head is raised, which ends up being uncomfortable.
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V
Rating: 4 out of 5
Product purchased in anticipation of eye surgery, which was postponed. The cushion is comfortable, but the support seems a bit fragile and difficult to mobilize.
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D
Rating: 4 out of 5
It's a good thing my wife, who had an operation for a macular hole, got this product so she could spend 15 days upside down! The only fault I can find with it is that the Velcro fasteners don't hold very well and keep coming unstuck. All in all, a very good product, indispensable for us after the operation. The eye surgeon didn't know about it, but he was very positive when I showed it to him.
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C
Rating: 4 out of 5
Super without the cushion impossible to heal
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E
Rating: 4 out of 5
Very responsive and pleasant on the phone
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G
Rating: 4 out of 5
Good for daytime, to soothe the neck. But at night, I didn't use it because I couldn't relax. I had a vitrectomy.
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A
Rating: 4 out of 5
Fast delivery. The cushion is an invaluable aid for post-surgery support. Indispensable for maintaining a good sleeping position.
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A
Rating: 4 out of 5
Very accessible site, no navigation problems. Delivery on time.
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A
Rating: 4 out of 5
I saw it, bought it and received it quickly! My concern is that the treatment table doesn't have a mattress for me to slide it under, so I'll have to attach it to the table. For most of my patients, if I bend it, they can breathe easily; for others, it accentuates cervical lordosis and that's not good. On the whole, I'm satisfied because my table doesn't have a face hole!
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Response from MassMe
Hello, if you turn the baseplate 180°, no cervical lordosis is possible! even in your case MassMe doesn't need to be fixed, just place the baseplate on your table, strap it around your table and fold a towel over it ;-)
A
Rating: 4 out of 5
The product is excellent! It's a good idea to have 2 different envelopes.... Then there could be a choice of structure: for example aluminium or wood in addition to plastic.
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Response from MassMe
Both wood and aluminum were studied, but the results in terms of strength and weight were not up to the task.
A
Rating: 4 out of 5
It's clear and there could be more photos with very different situations.
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