Customer reviews of MassMe

9,5 /10

Based on 479 published reviews

5 399 83% 4 54 11% 3 12 3% 2 3 1% 1 11 2%

Summary of reviews

MassMe is consistently described as a practical, versatile head and neck support that stays in place during recovery, with multiple positions that keep the face-down or slightly angled posture comfortable for extended periods. The bamboo fabric cushion is noted as soft and supportive, easy to adjust for face width, and the product is easy to assemble, use, and transport, including on beds, desks, or in a car. Customers frequently highlight reliable and prompt delivery, along with responsive, helpful customer service. Overall, the cushion is valued for aiding post-surgery recovery, improving comfort during long periods of rest, and enabling reading, watching, and light activity without neck pain.

5 star reviews

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Marco E.

Published on 17/06/2025 à 14h59 following a purchase from 06/06/2025

Easy to assemble, effective and easily usable both sitting and lying down

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Karin B.

Published on 15/06/2025 à 06h38 following a purchase from 04/06/2025

Very good

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thierry L.

Published on 29/05/2025 à 14h29 following a purchase from 14/05/2025

Very useful

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Jose Luis M.

Published on 29/05/2025 à 09h46 following a purchase from 14/05/2025

Everything is correct according to the product description, fast and efficient shipping. Very useful after a vitrectomy.

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Angèle E.

Published on 26/05/2025 à 09h10 following a purchase from 12/05/2025

Thank you, my recovery was much easier with your help

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Simonas R.

Published on 14/05/2025 à 07h22 following a purchase from 30/04/2025

Much better than what you get on Amazon from Chinese resellers.

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Andrea D.

Published on 13/05/2025 à 01h03 following a purchase from 26/04/2025

The product met all expectations, serving a very important function in the success of the vitrectomy operation. The only drawback is the transportation cost that was paid within the purchase, but upon arrival at the destination, FedEx charged additional shipping and import fees, increasing the product's price fourfold.

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Response from MassMe Published on 10/06/2025

The home delivery was included, with no extra charge. This is a bad practice on the part of the Chilean delivery person who deceived you.

alain C.

Published on 12/05/2025 à 12h56 following a purchase from 28/04/2025

Well received, according to my expectations

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Ginette S.

Published on 12/05/2025 à 08h16 following a purchase from 29/04/2025

perfectly matches my needs,

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Patricia W.

Published on 06/05/2025 à 09h30 following a purchase from 19/04/2025

It is very helpful to me as it relieves the neck and shoulders.

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Tara H.

Published on 29/04/2025 à 22h32 following a purchase from 14/04/2025

Purchased in advance of an eye operation. Lovely and soft head rest. Great design. Packaged arrived quickly from France.

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Denis J.

Published on 24/04/2025 à 16h23 following a purchase from 09/04/2025

This product is really comfortable and suitable for the days following vitrectomy. Very satisfied.

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Sylvie H.

Published on 22/04/2025 à 11h38 following a purchase from 08/04/2025

Following a retina operation, I use the cushion that allows me to adopt the H24 posture recommended by the surgeon. This constraint is more manageable for me thanks to the Massme pillow.

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Federica M.

Published on 22/04/2025 à 09h28 following a purchase from 07/04/2025

Extremely punctual delivery, despite the poor position to assume post-operation, I think this device is the most comfortable for night and day compared to the others.

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Pétronille M.

Published on 21/04/2025 à 09h30 following a purchase from 09/04/2025

Order received quickly. Product meets my expectations.

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Marcos Raul L.

Published on 15/04/2025 à 13h58 following a purchase from 29/03/2025

Everything is OK

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Jutta K.

Published on 14/04/2025 à 12h52 following a purchase from 30/03/2025

I am very satisfied, the headrest was a great help for me after my eye surgery with vitrectomy.

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Francoise D.

Published on 14/04/2025 à 10h00 following a purchase from 28/03/2025

I gave 5 stars to mark my satisfaction.

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Jutta K.

Published on 10/04/2025 à 14h39 following a purchase from 30/03/2025

It is perfect. We are very satisfied. The headrest is a great help.

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Serge G.

Published on 03/04/2025 à 12h29 following a purchase from 20/03/2025

Really true to the description, good purchase

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Martine L.

Published on 02/04/2025 à 10h15 following a purchase from 18/03/2025

Very good product, I would have liked a bit more firmness in the cushion

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Response from MassMe Published on 03/04/2025

Hello, the foam has 2 sides, one of which is firmer than the other. To do this, flip the cushion like you would with a mattress for winter side and summer side.

FRANCO Q.

Published on 01/04/2025 à 10h25 following a purchase from 15/03/2025

It was very useful for resting my head after the vitrectomy procedure.

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CLAUDE N.

Published on 26/03/2025 à 16h49 following a purchase from 11/03/2025

Totally satisfied

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ANNABELLE M.

Published on 25/03/2025 à 10h38 following a purchase from 06/03/2025

Massme is an unbeatable invention; easy to use, comfortable, lightweight, and very useful. It is essential for maintaining posture after a vitrectomy, helps with recovery, and provides peace of mind to the patient.

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ANNABELLE M.

Published on 22/03/2025 à 21h28 following a purchase from 06/03/2025

Massme is an incredible invention; simple, useful, effective, comfortable, and easy to use. It greatly improves quality of life during convalescence. It's essential for post-vitrectomy surgery.

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Christina N.

Published on 16/03/2025 à 15h15 following a purchase from 05/03/2025

The ergonomic headrest is very helpful as a support after eye surgery, as strict lying face down was required. Very friendly care and assistance with delivery problems with the express delivery service TNT.

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Isabel S.

Published on 14/03/2025 à 17h23 following a purchase from 26/02/2025

The cushion is exactly as I had imagined, and it arrived very quickly and in perfect condition.

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Rudolf M.

Published on 06/03/2025 à 10h48 following a purchase from 19/02/2025

Ein sehr gutes und nützliches Produkt, das für die Genesung nach der Augenoperation sehr nützlich war.

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Laurence B.

Published on 01/03/2025 à 14h52 following a purchase from 10/02/2025

VERY GOOD PRODUCT AFTER A MACULAR HOLE OPERATION

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Marc G.

Published on 25/02/2025 à 15h01 following a purchase from 10/02/2025

Having had a vitrectomy, this product is ideal for staying in the recommended position without neck pain. I recommend this product, which is very well finished and sent very quickly.

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Nicole L.

Published on 25/02/2025 à 09h11 following a purchase from 08/02/2025

As I hadn't received the cushion within 5 days as planned, I sent a message asking for news. Within half an hour, a MassMe employee called to tell me that the parcel had left 3 days after my order and was waiting for me at the post office. He also gave me the address, opening days and times. I'm very happy with the responsiveness of this company and the cushion is everything I expected.

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Petra M.

Published on 24/02/2025 à 12h26 following a purchase from 08/02/2025

Super light and flexible in use makes it easier to get through this uncomfortable head position

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Marion M.

Published on 21/02/2025 à 13h25 following a purchase from 06/02/2025

Excellent service, ordered on Thursday evening and delivered on Monday morning.

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federico L.

Published on 20/02/2025 à 10h17 following a purchase from 05/02/2025

Grazie molto utile per l'intervento che ho fatto

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Silke P.

Published on 19/02/2025 à 14h59 following a purchase from 05/02/2025

Fast delivery, very good product

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Laurence B.

Published on 17/02/2025 à 14h09 following a purchase from 01/02/2025

Having undergone a vitrectomy, this device was really useful for maintaining a post-op position. Perfect for me

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CLAUDE R.

Published on 15/02/2025 à 17h21 following a purchase from 23/01/2025

Essential for vitrectomy recovery

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Antonio P.

Published on 15/02/2025 à 16h28 following a purchase from 03/12/2024

Molto funzionale poco conosciuto

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marie-france F.

Published on 14/02/2025 à 14h40 following a purchase from 31/01/2025

Comfort

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Ghania O.

Published on 12/02/2025 à 14h09 following a purchase from 28/01/2025

It is true that the headrest helps us to maintain the horizontal position of the head facing the ground after a vitrectomy, but this posture is very painful. I'd like to know how effective it is in closing the macular hole.

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