English 
J
Rating: 4 out of 5
Package well received, but box slightly damaged.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 746 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 2 and 4 stars
Reset filtersM
Rating: 4 out of 5
good value for money
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J
Rating: 4 out of 5
price, delay, impeccable choice!
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E
Rating: 4 out of 5
Good product
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E
Rating: 4 out of 5
Order arrived on time, product conforms to my request.
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H
Rating: 4 out of 5
Fast delivery, good merchandise
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T
Rating: 4 out of 5
good value for money and speed of delivery
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E
Rating: 4 out of 5
Good advice and speed
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S
Rating: 4 out of 5
I am satisfied
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F
Rating: 4 out of 5
At Matériel vélo I only buy online because I am disappointed every time I go to the store, too bad...
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T
Rating: 4 out of 5
Delivery a bit long
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D
Rating: 4 out of 5
fast and efficient delivery
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H
Rating: 4 out of 5
Overall my shopping experiences on Matériel-vélo have always been good. For the last 3, I had some inconveniences: for one, I received a pair of shorts in a different color than requested and since it's white, I haven't used it yet (maybe for the home trainer, as a last resort). For the second to last, I ordered Biemme shorts, which I had been very happy with during a previous order, but it turned out they were not of the same quality - not long distance, thin padding. During the last one, I made a mistake on Shimano shoes (both too small and not having the same reference as the known and tested ones I wanted). The return is at my expense, so I gave these shoes to someone close. Otherwise, the site works well
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J
Rating: 4 out of 5
with a bit of delay but thank you for the adequate responses
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H
Rating: 4 out of 5
very good products, a bit long delays ....
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L
Rating: 4 out of 5
very fast delivery, and products conforming to my order on the site.
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S
Rating: 4 out of 5
Good product, too bad for the very long delivery delay of a month
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D
Rating: 4 out of 5
Overall good but delayed by a day for delivery even though I had received that it was delivered and that the package was waiting for me
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D
Rating: 4 out of 5
Internet order delivered quickly and within the announced deadlines. Visit to the Herblay store to collect the package. Warm welcome.
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D
Rating: 4 out of 5
Product return is not covered by matériel vélo.
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F
Rating: 4 out of 5
Conforms to my expectations
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M
Rating: 4 out of 5
I am very satisfied
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P
Rating: 4 out of 5
Fast and compliant delivery
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J
Rating: 4 out of 5
Very good Elite bottles, with a great price Interesting sterilizer, maybe a bit expensive
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P
Rating: 4 out of 5
top
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S
Rating: 4 out of 5
Yes correct since the other suppliers were out of stock
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G
Rating: 4 out of 5
Fast delivery and compliant material. I keep this address
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J
Rating: 4 out of 5
-
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B
Rating: 4 out of 5
Order went well
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R
Rating: 4 out of 5
Delivery time a bit longer than expected.
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M
Rating: 4 out of 5
Ok
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N
Rating: 4 out of 5
Good product
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A
Rating: 4 out of 5
Delivered quite quickly
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M
Rating: 4 out of 5
I want to point out that this site is not bad overall even if sometimes there are certain shortcomings in communication
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G
Rating: 4 out of 5
I encountered no problems from the order to delivery
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O
Rating: 4 out of 5
Great site
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A
Rating: 4 out of 5
Nothing to add
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P
Rating: 2 out of 5
Relatively satisfied with my experience for nearly ten years. This time a return is necessary for a helmet size issue. I discover that return shipping costs are now the responsibility of the sender. 11€ lost in addition to the initial 8€ shipping costs plus a good hour of subscribing and comparing shipping methods. I hope not to forget this bad experience. It's a shame because materiel-velo.com seems a bit like an outsider that we would like to support among all the multisport platforms that risk swallowing the entire market.
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E
Rating: 4 out of 5
I received my package in record time, great!
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B
Rating: 4 out of 5
Order received in perfect condition and quite quickly, nothing to report, thank you
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