English 
Français 
Español 
Português 
Italiano 
Deutsch 
Nederlands 
S
Rating: 4 out of 5
Good product, too bad for the very long delivery delay of a month
Translated reviews
Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 991 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
Reviews 2 and 4 stars
Reset filtersD
Rating: 4 out of 5
Overall good but delayed by a day for delivery even though I had received that it was delivered and that the package was waiting for me
Translated reviews
D
Rating: 4 out of 5
Internet order delivered quickly and within the announced deadlines. Visit to the Herblay store to collect the package. Warm welcome.
Translated reviews
D
Rating: 4 out of 5
Product return is not covered by matériel vélo.
Translated reviews
F
Rating: 4 out of 5
Conforms to my expectations
Translated reviews
M
Rating: 4 out of 5
I am very satisfied
Translated reviews
P
Rating: 4 out of 5
Fast and compliant delivery
Translated reviews
J
Rating: 4 out of 5
Very good Elite bottles, with a great price Interesting sterilizer, maybe a bit expensive
Translated reviews
P
Rating: 4 out of 5
top
Translated reviews
S
Rating: 4 out of 5
Yes correct since the other suppliers were out of stock
Translated reviews
G
Rating: 4 out of 5
Fast delivery and compliant material. I keep this address
Translated reviews
B
Rating: 4 out of 5
Order went well
Translated reviews
R
Rating: 4 out of 5
Delivery time a bit longer than expected.
Translated reviews
M
Rating: 4 out of 5
Ok
Translated reviews
N
Rating: 4 out of 5
Good product
Translated reviews
A
Rating: 4 out of 5
Delivered quite quickly
Translated reviews
M
Rating: 4 out of 5
I want to point out that this site is not bad overall even if sometimes there are certain shortcomings in communication
Translated reviews
G
Rating: 4 out of 5
I encountered no problems from the order to delivery
Translated reviews
O
Rating: 4 out of 5
Great site
Translated reviews
A
Rating: 4 out of 5
Nothing to add
Translated reviews
P
Rating: 2 out of 5
Relatively satisfied with my experience for nearly ten years. This time a return is necessary for a helmet size issue. I discover that return shipping costs are now the responsibility of the sender. 11€ lost in addition to the initial 8€ shipping costs plus a good hour of subscribing and comparing shipping methods. I hope not to forget this bad experience. It's a shame because materiel-velo.com seems a bit like an outsider that we would like to support among all the multisport platforms that risk swallowing the entire market.
Translated reviews
E
Rating: 4 out of 5
I received my package in record time, great!
Translated reviews
B
Rating: 4 out of 5
Order received in perfect condition and quite quickly, nothing to report, thank you
Translated reviews
A
Rating: 4 out of 5
very good home trainer, easy to use, quiet, I recommend this product,
Translated reviews
I
Rating: 4 out of 5
I am surprised that having ordered gift vouchers at the beginning of November the validity date is July 2026 => ???
Translated reviews
J
Rating: 4 out of 5
Despite a delivery break at Zipp, I was found the ad-hoc substitute stem.. Perfect!
Translated reviews
C
Rating: 4 out of 5
thank you
Translated reviews
R
Rating: 4 out of 5
Ok good
Translated reviews
O
Rating: 4 out of 5
Delivery times a bit longer than usual but for the rest very satisfied.
Translated reviews
P
Rating: 4 out of 5
Lots of choices and well priced, best regards
Translated reviews
C
Rating: 2 out of 5
Description and comments not representative of the product received. Returned at my expense. Long-time customer, I feel that the service is degrading.
Translated reviews
Response from Materiel-velo.com
Hello,
Thank you for taking the time to share your feedback. We are sorry to hear that one of the products received did not meet your expectations. Your loyalty is very important to us, and we take your comments very seriously. Please feel free to contact us directly if you would like to discuss this further.
Best regards,
The Materiel-velo.com team
Thank you for taking the time to share your feedback. We are sorry to hear that one of the products received did not meet your expectations. Your loyalty is very important to us, and we take your comments very seriously. Please feel free to contact us directly if you would like to discuss this further.
Best regards,
The Materiel-velo.com team
D
Rating: 4 out of 5
I couldn't install the front mudguard. Too bad!
Translated reviews
J
Rating: 4 out of 5
package received in bad condition, box all crushed
Translated reviews
F
Rating: 4 out of 5
Perfect
Translated reviews
S
Rating: 4 out of 5
A product could not be delivered, I would have appreciated being offered one or more similar products. Best regards
Translated reviews
P
Rating: 4 out of 5
Delivery time quite long
Translated reviews
P
Rating: 4 out of 5
Disappointed by the last-minute cancellation when the product was supposed to be in stock in the store according to the website
Translated reviews
M
Rating: 4 out of 5
Perfect.
Translated reviews
B
Rating: 4 out of 5
Material well received. It was indicated 1 to 2 days for delivery. In fact, you need to count at least 5 days
Translated reviews