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B
Rating: 4 out of 5
Very good service and equipment
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 743 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 2 and 4 stars
Reset filtersG
Rating: 4 out of 5
Always satisfied
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F
Rating: 4 out of 5
During the setup, I had a black GPS screen that forced me to reset the machine.
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P
Rating: 4 out of 5
Good choice of bike components/tools. Not always the best prices but well positioned anyway and with reliable equipment
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C
Rating: 4 out of 5
The glasses don't tint enough for me Otherwise everything is great
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J
Rating: 4 out of 5
Impeccable, as usual
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O
Rating: 4 out of 5
Delivery quite fast (one product was not available immediately which delayed the delivery a bit)
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C
Rating: 4 out of 5
everything went smoothly is okay
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S
Rating: 4 out of 5
Yes for delivery, packaging, processing of my order, speed but products not tested yet
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N
Rating: 4 out of 5
Product meets my expectations, also a fan of ISM for road biking. I appreciate this brand for its durability and comfort.
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A
Rating: 4 out of 5
Perfectly matches what I wanted.
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E
Rating: 4 out of 5
The delivery is not to the requested address
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M
Rating: 4 out of 5
A little lack of information about the process. I had to call to make sure it was in order. Then delivery without issues.
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E
Rating: 4 out of 5
Complete delivery and the time. Unfortunately, the product does not fit but the return procedure is simple. One star less because the return is at your expense (except for drop-off in a store). A free drop-off at a relay point or for a modest fee would be nice.
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J
Rating: 4 out of 5
Good and fast
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D
Rating: 4 out of 5
Effective at a good price
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F
Rating: 4 out of 5
Very good.
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J
Rating: 2 out of 5
Perfect. Package received according to schedule.
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A
Rating: 4 out of 5
Impeccable except for the delivery rerouted to another day at another address: flee Chronopost, accustomed to this maneuver.
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P
Rating: 4 out of 5
meets expectations
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F
Rating: 4 out of 5
Ras
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F
Rating: 4 out of 5
Order well received, except the packaging which left something to be desired (torn box) inside the plastic bag. Satisfied with the shorts as well as the Assos endurance gloves.
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C
Rating: 4 out of 5
Material conforms and fast delivery
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F
Rating: 4 out of 5
Product meets my expectations
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E
Rating: 2 out of 5
Delivery time too long.
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L
Rating: 4 out of 5
Interesting price and fast delivery.
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J
Rating: 4 out of 5
Several orders placed and to this day no negative comments to make.
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J
Rating: 4 out of 5
Package in good condition and delivery as expected
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C
Rating: 4 out of 5
Very serious site, never disappointed with the bike material. com
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S
Rating: 2 out of 5
In the same order with the same reference, I received 2 pieces of equipment in different colors.
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C
Rating: 4 out of 5
Compliant
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J
Rating: 4 out of 5
everything is ok
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A
Rating: 2 out of 5
Very bad experience with the store.
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M
Rating: 4 out of 5
Very satisfied
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P
Rating: 4 out of 5
Out of my many orders, 2 problems out of 15.
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T
Rating: 4 out of 5
Very good material received on time
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A
Rating: 4 out of 5
Thank you for your understanding
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J
Rating: 4 out of 5
satisfied delivery and service
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P
Rating: 4 out of 5
Fast delivery and well-packaged parcel.
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F
Rating: 4 out of 5
Nothing to report, conforms to the description
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