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S
Rating: 5 out of 5
Article of very good quality. Fast delivery and very good communication from customer service
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 769 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 2 and 5 stars
Reset filtersR
Rating: 5 out of 5
Competitive price, order executed quickly with very good follow-up
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P
Rating: 5 out of 5
Nothing to report, order received on time in accordance with my expectations.
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D
Rating: 5 out of 5
Always perfect, quality price ratio
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P
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Nothing to report. Everything is in accordance with my order and delivery quite fast.
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B
Rating: 5 out of 5
Very good
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G
Rating: 5 out of 5
An internet site and physical stores at the top. Always satisfied with the services and products offered
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S
Rating: 5 out of 5
Always at the top.
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A
Rating: 5 out of 5
Order in accordance with my expectations, fast delivery.
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J
Rating: 5 out of 5
serious. responsiveness. efficiency
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L
Rating: 5 out of 5
Good welcome and reception
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D
Rating: 5 out of 5
Product delivered in accordance with the order and within the deadlines
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G
Rating: 5 out of 5
If I need, I will call you Regards CHAMBON
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J
Rating: 5 out of 5
Deadline respected
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P
Rating: 5 out of 5
NICKEL CHROME, impeccable service and products.
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B
Rating: 5 out of 5
Perfect
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Y
Rating: 5 out of 5
Just would like to know the stock of references at the Gleize store to buy directly without going through the web purchase. Thank you
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A
Rating: 2 out of 5
The box arrived torn. The rear wheel axle was sticking out a bit, and the end piece allowing for the correct spacing was lost during transport, so I couldn't put them on my frame. Fortunately, the shop next door found the part for me.
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Response from Materiel-velo.com
Hello Arthur,
Thank you for taking the time to share your experience. We are sincerely sorry to learn that your order arrived in an unsatisfactory state. Your satisfaction is our priority, and we are constantly working to improve our packaging to avoid this type of inconvenience.
We are glad that you were able to find a solution quickly. Please do not hesitate to contact us for any assistance or complaint, we are here to help you.
Best regards,
The Materiel-velo.com team
Thank you for taking the time to share your experience. We are sincerely sorry to learn that your order arrived in an unsatisfactory state. Your satisfaction is our priority, and we are constantly working to improve our packaging to avoid this type of inconvenience.
We are glad that you were able to find a solution quickly. Please do not hesitate to contact us for any assistance or complaint, we are here to help you.
Best regards,
The Materiel-velo.com team
J
Rating: 5 out of 5
Team attentive, possibility to delay delivery, a big thank you.
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J
Rating: 5 out of 5
Very good material with a good quality price ratio. Material sent quickly. I will recommend.
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B
Rating: 5 out of 5
Order delivered quickly and in accordance with my request.
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C
Rating: 5 out of 5
Package well packaged and received on time. Thank you
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E
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Tip top, David in St Martin Bellevue Super nice and helpful and sporty
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E
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Impeccable products and good prices
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J
Rating: 5 out of 5
Fast shipping
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J
Rating: 5 out of 5
Fast and efficient, product meets expectations, to recommend
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F
Rating: 5 out of 5
A choice, prices and delivery on top!! Nothing more to add
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G
Rating: 5 out of 5
Good prices and very fast and efficient shipping.
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D
Rating: 5 out of 5
Very satisfied, great welcome.
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F
Rating: 5 out of 5
Very interesting quality price ratio
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J
Rating: 5 out of 5
Speed professionalism
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P
Rating: 5 out of 5
Perfect. Very fast shipping.
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V
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Nothing to complain about everything is perfect The deadline is correct
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B
Rating: 5 out of 5
Order received quickly. Products conform to the order. Site to recommend.
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V
Rating: 5 out of 5
Fast shipping
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P
Rating: 5 out of 5
very good thank you
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