Customer reviews of Materiel-velo.com

9,7 /10

Based on 11 769 published reviews

5 10,8k 92% 4 582 5% 3 165 1% 2 86 1% 1 144 1%

Summary of reviews

Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.

Reviews 2 and 5 stars

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Daniel M.

Published on 22/02/2026 à 17h56 following a purchase from 10/02/2026

Order arrived quickly at the chosen pickup point

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Michel Pierre L.

Published on 22/02/2026 à 17h54 following a purchase from 11/02/2026

Transaction without problems.

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Jerome M.

Published on 22/02/2026 à 17h53 following a purchase from 09/02/2026

Very happy

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Cedric N.

Published on 22/02/2026 à 17h50 following a purchase from 09/02/2026

As expected

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Jean-Pierre L.

Published on 22/02/2026 à 17h48 following a purchase from 11/02/2026

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Emmanuel A.

Published on 22/02/2026 à 17h43 following a purchase from 11/02/2026

Very good purchase

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Jean Marc B.

Published on 22/02/2026 à 17h27 following a purchase from 11/02/2026

Impeccable advice + service

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Kevin S.

Published on 22/02/2026 à 17h23 following a purchase from 11/02/2026

Good experience, the only downside comes from the delivery company, which was delayed (1 day) but nothing serious.

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Jérôme L.

Published on 22/02/2026 à 17h19 following a purchase from 03/02/2026

Excellent site

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Jean-Yves G.

Published on 22/02/2026 à 16h10 following a purchase from 08/02/2026

Very good site, the order arrives in two days very quickly, meets my requests

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Raymond T.

Published on 22/02/2026 à 15h43 following a purchase from 10/02/2026

very good

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José F.

Published on 22/02/2026 à 15h34 following a purchase from 10/02/2026

Very fast delivery, compliant material

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Loic B.

Published on 22/02/2026 à 15h06 following a purchase from 10/02/2026

GOOD

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Cyrille E.

Published on 22/02/2026 à 14h02 following a purchase from 11/02/2026

Bie '

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Herve M.

Published on 22/02/2026 à 13h25 following a purchase from 10/02/2026

Fast and secure delivery, correct price

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Pascal D.

Published on 22/02/2026 à 11h35 following a purchase from 03/02/2026

impeccable

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Nicolas M.

Published on 22/02/2026 à 10h11 following a purchase from 10/02/2026

product ok delivery ok

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Alain D.

Published on 22/02/2026 à 08h22 following a purchase from 07/02/2026

Being absent during the delivery person's visit, he left the package at a drop-off point in a neighboring village. I received no information for a week. It was only after asking your services that you informed me of where to find my package, which I retrieved just in time before its return. Your services are okay but the delivery person... The equipment corresponds to my request.

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Response from Materiel-velo.com Published on 25/02/2026

Hello Alain,

Thank you for your feedback and we are glad to learn that the equipment corresponds to your request. We understand your frustration regarding the delivery and take your comments very seriously. It happens that delivery people take the initiative to drop off packages at a relay point when the initial delivery is not possible. However, this is an isolated event and independent of our will.

Best regards,
The Materiel-velo.com team

Christian L.

Published on 22/02/2026 à 08h06 following a purchase from 11/02/2026

Large choice of products and very fast delivery.

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Jerome B.

Published on 22/02/2026 à 02h31 following a purchase from 10/02/2026

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Jean Sebastien R.

Published on 21/02/2026 à 21h44 following a purchase from 07/02/2026

Perfect

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Laurent B.

Published on 21/02/2026 à 21h28 following a purchase from 11/02/2026

Hello competitive prices, team reached by phone very pleasant and responsive, I congratulate you, fast order shipment

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Daniel D.

Published on 21/02/2026 à 20h17 following a purchase from 10/02/2026

well done thank you.

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Gilles F.

Published on 21/02/2026 à 20h07 following a purchase from 10/02/2026

Nothing to report

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Pascal P.

Published on 21/02/2026 à 20h04 following a purchase from 25/01/2026

I am satisfied with my order. It's serious

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Didier A.

Published on 21/02/2026 à 19h41 following a purchase from 10/02/2026

The order meets my expectations, delivery speed, perfect.

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Serge R.

Published on 21/02/2026 à 19h31 following a purchase from 27/01/2026

Excellent as always, there is no better service!

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Yann A.

Published on 21/02/2026 à 19h05 following a purchase from 10/02/2026

Nothing to report

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Rene L.

Published on 21/02/2026 à 18h35 following a purchase from 10/02/2026

Fast and complete delivery; perfect.

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Thierry L.

Published on 21/02/2026 à 18h20 following a purchase from 07/02/2026

The bike arrived very very well packaged. No problem. Compliant with the order. Thank you

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Frédéric B.

Published on 21/02/2026 à 18h19 following a purchase from 11/02/2026

Serious site as usual

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Gerard L.

Published on 21/02/2026 à 18h16 following a purchase from 10/02/2026

Delivery times super correct and meet my expectations

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Cyril C.

Published on 21/02/2026 à 17h39 following a purchase from 10/02/2026

No surprises.

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Marielle J.

Published on 21/02/2026 à 17h38 following a purchase from 10/02/2026

Fast shipping compared to some

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Frederic D.

Published on 21/02/2026 à 17h27 following a purchase from 09/02/2026

Always top for the products.

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Guillaume G.

Published on 21/02/2026 à 17h17 following a purchase from 02/02/2026

Great

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Gregoire C.

Published on 21/02/2026 à 17h11 following a purchase from 09/02/2026

Very good site. Fast shipping

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Louis-Marie G.

Published on 21/02/2026 à 17h06 following a purchase from 10/02/2026

Very good

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Douniol B.

Published on 21/02/2026 à 16h42 following a purchase from 10/02/2026

Perfect

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Philippe P.

Published on 21/02/2026 à 16h37 following a purchase from 10/02/2026

Well received on time, thank you

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