English 
J
Rating: 5 out of 5
Delivery was compliant and fast. Effective
Translated reviews
Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 769 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 2 and 5 stars
Reset filtersB
Rating: 5 out of 5
A lot of research on other sites. Equipment. Bike remains the cheapest and above all, the gear is available
Translated reviews
A
Rating: 5 out of 5
Super convenient to be able to buy tires online, pick them up in-store and have them mounted right away
Translated reviews
C
Rating: 5 out of 5
Fast delivery
Translated reviews
J
Rating: 5 out of 5
Hello, very satisfied with the follow-up of my order and the delivery time (product ordered on a Sunday evening and received on Tuesday morning). Very competitive prices. I recommend this site
Translated reviews
M
Rating: 5 out of 5
Online purchase, very interesting prices. Fast delivery with a top welcome to pick up my package in Bondues
Translated reviews
M
Rating: 5 out of 5
Top and fast.
Translated reviews
P
Rating: 2 out of 5
The pump head does not match the description which states "an automatic pump head". Is that not the case? Do you have a solution to replace this pump head?
Translated reviews
Response from Materiel-velo.com
Hello,
Thank you for your feedback and we are sorry to learn that the pump head does not meet your expectations. Your satisfaction is our priority, and we want to help you resolve this issue quickly. Please do not hesitate to contact our customer service, who will be happy to offer you a suitable solution.
Best regards,
The Materiel-velo.com team
Thank you for your feedback and we are sorry to learn that the pump head does not meet your expectations. Your satisfaction is our priority, and we want to help you resolve this issue quickly. Please do not hesitate to contact our customer service, who will be happy to offer you a suitable solution.
Best regards,
The Materiel-velo.com team
D
Rating: 5 out of 5
Impeccable, nothing to report
Translated reviews
J
Rating: 5 out of 5
Good product
Translated reviews
V
Rating: 5 out of 5
material and delivery conform
Translated reviews
J
Rating: 5 out of 5
very quickly delivered product as described
Translated reviews
M
Rating: 5 out of 5
Delivery within the announced deadlines and product as described.
Translated reviews
G
Rating: 5 out of 5
Very good company, products are also very good. The downside is the carrier and the relay point too far from my home, while there are 6 relay points in my municipality. To see for my next orders.
Translated reviews
F
Rating: 5 out of 5
Perfect as usual with Bike Equipment.
Translated reviews
S
Rating: 2 out of 5
I had ordered items that turned out to be unavailable. I had to contact you to find out.
Translated reviews
Response from Materiel-velo.com
Hello,
Thank you for taking the time to share your feedback. We are sorry to learn that you encountered availability issues with your order. The period after the end-of-year holidays tends to extend some restocking delays from our suppliers. Please feel free to contact us for any other requests.
Best regards,
The Materiel-velo.com team
Thank you for taking the time to share your feedback. We are sorry to learn that you encountered availability issues with your order. The period after the end-of-year holidays tends to extend some restocking delays from our suppliers. Please feel free to contact us for any other requests.
Best regards,
The Materiel-velo.com team
L
Rating: 5 out of 5
Everything is perfect and very fast
Translated reviews
R
Rating: 5 out of 5
very good
Translated reviews
R
Rating: 5 out of 5
ok
Translated reviews
M
Rating: 5 out of 5
Fast and correct prices, to recommend
Translated reviews
F
Rating: 5 out of 5
Perfect.
Translated reviews
P
Rating: 5 out of 5
Everything is perfect as always.
Translated reviews
P
Rating: 5 out of 5
Good welcome and fast service
Translated reviews
C
Rating: 5 out of 5
Compliant with the order
Translated reviews
D
Rating: 5 out of 5
Very satisfied
Translated reviews
D
Rating: 5 out of 5
★★★★★
Translated reviews
D
Rating: 5 out of 5
Fast shipping
Translated reviews
D
Rating: 5 out of 5
Very fast delivery
Translated reviews
D
Rating: 5 out of 5
Delivery time respected. Top material
Translated reviews
R
Rating: 5 out of 5
Perfect
Translated reviews
A
Rating: 5 out of 5
Nothing more to say, easy order, fast delivery to the relay, very satisfied with Matériel-vélo.
Translated reviews
J
Rating: 5 out of 5
Competitive prices and fast delivery
Translated reviews
E
Rating: 5 out of 5
Fast and careful shipping. I recommend.
Translated reviews
E
Rating: 5 out of 5
Loyal customer of Matériel vélo, I bought a Pinarello dogma F 2024 frame kit from them three years ago. A crack appeared on the frame and Matériel Vélo opened a warranty with Pinarello. They agreed to replace the frame kit with the new model (New Dogma 2025) and even offered me mineral oil to perform the purge, a handlebar tape, and two hoses. They regularly kept me informed about the progress of the warranty and committed to a delivery time for the new frame which they respected. It is during this type of experience that one can judge the quality of a company. I recommend Matériel vélo without any reservation. It is the best online sales company.
Translated reviews
R
Rating: 5 out of 5
Very good service from Matériel-Vélo, order received in a timely manner.
Translated reviews
P
Rating: 5 out of 5
very good
Translated reviews
A
Rating: 5 out of 5
No problems with each order, I am not disappointed by the speed and delivery by DPD
Translated reviews
C
Rating: 5 out of 5
I am very happy with my purchase.
Translated reviews
P
Rating: 5 out of 5
Very good!! Highly recommend!!
Translated reviews
F
Rating: 5 out of 5
Super
Translated reviews