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S
Rating: 5 out of 5
Perfect and compliant.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 769 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
Reviews 2 and 5 stars
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Rating: 5 out of 5
Perfect
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E
Rating: 5 out of 5
Top. No issues.
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F
Rating: 5 out of 5
Package delivered intact and quickly. Material conforms to my order. Thank you.
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L
Rating: 5 out of 5
Always satisfied, good quality price ratio and top delivery.
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A
Rating: 5 out of 5
Products meet my expectations. Delivery on time.
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J
Rating: 5 out of 5
top
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Y
Rating: 5 out of 5
For my first order, this one perfectly matched our choice and therefore the site is very well informed. The quality of the garment is good. The person who handed me my order is very pleasant and friendly. I was surprised by the size of the store and will not hesitate to return with my son. Good luck to the team.
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D
Rating: 5 out of 5
Delivery time extended due to the supply of an item. But I remain satisfied with Bike Material for their advice, seriousness, and the quality of the products and deliveries.
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L
Rating: 5 out of 5
Package received within the expected time and quality
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V
Rating: 5 out of 5
All good as usual! Keep it up
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J
Rating: 5 out of 5
Perfect and quick delay.
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J
Rating: 5 out of 5
Clear site and easy access to products. Deliveries within the announced deadlines. I recommend Matériel-vélo.com
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S
Rating: 5 out of 5
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F
Rating: 5 out of 5
fast delivery and product compliant with my order.
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R
Rating: 5 out of 5
Delay, quality of packaging
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J
Rating: 5 out of 5
equipment (3 bags) delivered on time, top
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J
Rating: 5 out of 5
Hello, I have received my order. I need a part and I don't know how to proceed, can someone help me? Phone 0694 00 33 71. Thank you very much
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L
Rating: 5 out of 5
Very satisfied.
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N
Rating: 5 out of 5
everything went very well, timing etc etc
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P
Rating: 5 out of 5
Excellent value for money.
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P
Rating: 5 out of 5
Good.
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P
Rating: 5 out of 5
Package received.
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E
Rating: 5 out of 5
Perfect
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D
Rating: 2 out of 5
I have not yet received everything!
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Response from Materiel-velo.com
Hello,
Thank you for your feedback and we are sorry to learn that there was a significant delay in delivery. Indeed, your package was held by Swiss customs for about ten days. This is an event beyond our control, but we have noted that your order was delivered today.
Best regards,
The Materiel-velo.com team
Thank you for your feedback and we are sorry to learn that there was a significant delay in delivery. Indeed, your package was held by Swiss customs for about ten days. This is an event beyond our control, but we have noted that your order was delivered today.
Best regards,
The Materiel-velo.com team
D
Rating: 5 out of 5
Everything very well, thank you for everything.
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R
Rating: 5 out of 5
I mounted a SRAM 12/36 cassette for the mountains on my road bike, it's perfect with a derailleur equipped with a large cage, I specify otherwise for info
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C
Rating: 5 out of 5
....
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V
Rating: 5 out of 5
Simple, fast, effective
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V
Rating: 5 out of 5
Good transaction,
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J
Rating: 5 out of 5
Still very professional
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P
Rating: 5 out of 5
Nothing to report, I am very satisfied
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M
Rating: 5 out of 5
A wide choice and attractive prices
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P
Rating: 5 out of 5
Excellent purchase, fast shipping, no issues upon receipt. This company seems to be made by and for cycling enthusiasts, and you can feel it!
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P
Rating: 5 out of 5
Order received well and satisfied but not tried yet
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J
Rating: 5 out of 5
Yes, satisfied with my order. Product quality, good price, and timely delivery. Experience to renew for future needs. Thank you
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L
Rating: 5 out of 5
Sidi Genius 10 purchase received quickly.
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R
Rating: 5 out of 5
very good material and super fast delivery I recommend
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P
Rating: 5 out of 5
Delivered in very little time and delighted with the quality of the products
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E
Rating: 5 out of 5
Delivery, product as described. Nothing to say
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